Quero cancelar minha conta premium

Report Inappropriate Content · 2022-04-24

No site mostra que tenho conta grátis, mas no App sou premium e quero cancelar!

OscarDC · 2022-04-26

Hey there!

Thank you for reaching out to the Community and welcome.

Keep in mind that the official language in the Community is English, the replies will be posted in this language. We appreciate your understanding.

If the account page is showing you a free subscription, most likely it's showing you a different account that is in a free tier. First, log out from the account page following the process listed in this article.

After that, log back in using the credentials of the Premium account and follow the cancelation process.

Hope this helps. Let us know if you need anything else.

OscarDCModerator

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