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Refund please

Refund please

Three months ago I started the spotify premium trial plan and today I was charged €8.99 without prior notice. I would appreciate a refund as I'm out of money now because of this and I wasn't told. thanks and continuation

Plan

Premium

Country

Portugal 

 

 

My Question or Issue

is a refund possible?

Reply
1 Reply

Hey @Nuno20 ,

 

Thanks for coming to the Community.

 

Such trial offers usually always end up charging you monthly unless you cancel during your trial so it won't renew after the trial is over. If you believe that you're eligible for a refund, feel free to reach out to Support at https://www.spotify.com/about-us/contact/.

 

Hope this helps!

MaximSpotify Star
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