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Resubscribe when payment failed?

Resubscribe when payment failed?

deontknoping

 

Plan

Free now according to account info

Country

Netherlands 

Device

 Samsung Galaxy S8

Operating

Android

 

My Question or Issue

The automatic payment in December failed. I'm not sure, but it seems that the premium family subscription as a result stopped or was suspended. 

 

Should I now wait for next automatic payment date, or should I resubscribe?

Reply
1 Reply

Bittencourt

Hi @deontknoping, thanks for writing!

 

The first thing you should do is check your account overview to see its current status:

 

https://www.spotify.com/account/overview/

 

I guess you'll need to update your payment method if it show as Free.

 

Let me know how it goes 🙂

BittencourtSpotify Star
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