Help Wizard

Step 1


Scam mail about subcription

Scam mail about subcription

Hello, i got a duo plan together with my mother. And she got mail thats it been cancelled but i did nothing. So i don’t know what to think. And im confused since i did not cancel it.this is a photo of the mail (sorry the mail is in dutch) is this mail adress even the real one or a good one? 



1 Reply

Hey @Peachyeosang, thanks for reaching out to the Community!

You’re able to check your subscription status at anytime here. You can also view any notices there. In regards to that email, it looks legit because the email sender is from Spotify. 

However, you can follow these steps to verify if an email is legit and is from Spotify. Please do not click on any links or attachments just in case. Any updates related to your account can be viewed from your account page (linked earlier in this reply).


I hope this helps. Let me know if you have any more questions!

Billy-JSpotify Star
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