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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69914 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133998 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71845 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255121 Views
156 replies
13 likes
It is a nightmare not to be able to use any card worldwide or PayPal unless my subscription country is concise. Spotify is not friendly for all.
It is a nightmare not to be able to use any card worldwide or PayPal unless my subscription country is concise. Spotify is not friendly for all.
Spotify Star
688 Views
1 replies
0 likes
Hi so I checked my credit card transactions and I noticed that I have been paying for a spotify account that is not mine. My account is charged for only $4.99 but I also have another spotify account that my credit card is being charged with for $9.99...
Hi so I checked my credit card transactions and I noticed that I have been paying for a spotify account that is not mine. My account is charged for only $4.99 but I also have another spotify account ...
Moderator
2085 Views
3 replies
0 likes
Moved from Austria to Italy and so switched also my bank and credit card.Now the former Austrian credit card is gone and I am not able to switch to my Italian credit card, nor can I change my country in the account settings. Seems I am trapped in the...
Moved from Austria to Italy and so switched also my bank and credit card. Now the former Austrian credit card is gone and I am not able to switch to my Italian credit card, nor can I change my count...
Moderator
591 Views
4 replies
0 likes
Changing from an Premium Individual in Germany to a Premium Duo in Zimbabwe (managed by my partner).I´ve cancelled my plan, and moved to a Free acount and then clicked on the invite link from my partner. Spotify refuses to acknowledge that we are at ...
Changing from an Premium Individual in Germany to a Premium Duo in Zimbabwe (managed by my partner). I´ve cancelled my plan, and moved to a Free acount and then clicked on the invite link from my pa...
Spotify Star
414 Views
3 replies
1 likes
PlanFamily PremiumCountryLithuaniaDeviceiPhone 12My Question or Issue Family members cannot access Family Premium subscription. They entered correct address that matches mine but Spotify system kept throwing errors stating that the address does not m...
Plan Family Premium Country Lithuania Device iPhone 12 My Question or Issue Family members cannot access Family Premium subscription. They entered correct address that matches ...
Casual Listener
457 Views
3 replies
0 likes
No puedo ingresar a mi plan familiar premium
No puedo ingresar a mi plan familiar premium
Moderator
305 Views
1 replies
0 likes
I am to pay for the premium mini today and it says error every time I try to approach n pay through the mini plan
I am to pay for the premium mini today and it says error every time I try to approach n pay through the mini plan
Spotify Star
3097 Views
6 replies
4 likes
PlanPremiumCountryPakistanDevice(google Pixel 6)Operating SystemiOS 14 My Question or IssueMy payment keeps failing again and again on all possible cards i have need Help in that.
Plan Premium Country Pakistan Device (google Pixel 6) Operating System iOS 14 My Question or Issue My payment keeps failing again and again on all possible cards i have need H...
Moderator
375 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a teen that is currently on premium that I pay for via gift carda. My other teen now w...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Spotify Star
434 Views
3 replies
0 likes
My payment date is in the middle of the month. Pretty **bleep**ing annoying. Can you somehow change that
My payment date is in the middle of the month. Pretty **bleep**ing annoying. Can you somehow change that
Moderator
50026 Views
16 replies
0 likes
I’m wanting to start a new account to reset my listening history, if my wife (the plan manager) removes my current account from the premium duo plan will it allow her to invite my new created account immediately or would she have to wait until 12 mon...
I’m wanting to start a new account to reset my listening history, if my wife (the plan manager) removes my current account from the premium duo plan will it allow her to invite my new created account...
Community Legend
738 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceOnePlus Nord N30Operating SystemOnePlus' modified version of Android 13 My Question or IssueThis probably belongs under Accounts not Subscriptions, sorry.I keep getting emails (3 so far) about try Duo for two months, but...
Plan Free/Premium Country Device OnePlus Nord N30 Operating System OnePlus' modified version of Android 13 My Question or Issue This probably belongs under Accounts not Subs...
Spotify Star
662 Views
1 replies
0 likes
I have asked for assistance many times & just give me my freaking money back or do your job and give me what I am paying for. I have already done your job with all the trouble shooting. Just fix it IMMEDIATELY please or I will file a complaint if I d...
I have asked for assistance many times & just give me my freaking money back or do your job and give me what I am paying for. I have already done your job with all the trouble shooting. Just fix ...
Spotify Star
340 Views
1 replies
0 likes
My friends and I have been sharing one premium account and now my friend says he got a strike for sharing it and doesn’t show us a proof but still insists that we should log out and now I’m asking if it is true
My friends and I have been sharing one premium account and now my friend says he got a strike for sharing it and doesn’t show us a proof but still insists that we should log out and now I’m asking if...
Spotify Star
364 Views
1 replies
0 likes
Reads an error message saying “cannot use a premium gift card code on a pre-existing premium account”. How to fix
Reads an error message saying “cannot use a premium gift card code on a pre-existing premium account”. How to fix
Spotify Star
301 Views
2 replies
1 likes
PlanPremiumCountryPhilippinesMy Question or IssueIt's my 1 year on spotify and I received an announcement upon opening the app in which I can send 2 months premium to a friend for free. I closed out the app for a few and the popup disappeared. Please...
Plan Premium Country Philippines My Question or Issue It's my 1 year on spotify and I received an announcement upon opening the app in which I can send 2 months premium to a friend for free. I c...
Spotify Star
313 Views
1 replies
0 likes
Cannot download and play spesific music on my playlist. My account is on premium student subscription. In the android device there is a premium button under menu (indicates free subscription, even though I already subscribed)
Cannot download and play spesific music on my playlist. My account is on premium student subscription. In the android device there is a premium button under menu (indicates free subscription, even th...
Moderator
220 Views
1 replies
0 likes
My Question or IssueI have had the old premium plan with free Hulu for years and years. I had to lock my credit card temporarily due to a potential charge mixup elsewhere. I forgot to unlock the card so my Spotify payment failed. When I updated the c...
My Question or Issue I have had the old premium plan with free Hulu for years and years. I had to lock my credit card temporarily due to a potential charge mixup elsewhere. I forgot to unlock the ca...
Spotify Star
387 Views
1 replies
0 likes
there is no option for me to cancel my premium family plan. i can only add or remove members.
there is no option for me to cancel my premium family plan. i can only add or remove members.
Spotify Star
257 Views
1 replies
0 likes
I changed my account to premium (student) and accepted the autopay in the browser on October 11,but I didn't get the premium plan for my account. I logout and logged in to my account but still didn't get the premium, and the autopay is on. Plan Priem...
I changed my account to premium (student) and accepted the autopay in the browser on October 11,but I didn't get the premium plan for my account. I logout and logged in to my account but still didn't...
Moderator
251 Views
1 replies
0 likes
