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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70444 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134316 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72855 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256193 Views
156 replies
13 likes
Great, I just received a birthday gift with 60 days premium trial from you guys, only I'm not eligible for it :))! So it's like: "Here's your birthday pres... Nope, you ain't getting anything, JK!". It's not an issue for me, only it's kind of rude, s...
Great, I just received a birthday gift with 60 days premium trial from you guys, only I'm not eligible for it :))! So it's like: "Here's your birthday pres... Nope, you ain't getting anything, JK!". ...
Newbie
5287 Views
5 replies
0 likes
My Question or IssueCancelled Spotify premium and no longer am able to change or delete card info, has Spotify saved my card info.
My Question or Issue Cancelled Spotify premium and no longer am able to change or delete card info, has Spotify saved my card info.
Moderator
2467 Views
5 replies
0 likes
Just today Spotify charge me 149 pesos for my premium subscription but my Spotify current account is free. Ad interruption is present.
Just today Spotify charge me 149 pesos for my premium subscription but my Spotify current account is free. Ad interruption is present.
Moderator
343 Views
1 replies
0 likes
PlanPremium FamilyCountryAustralia payment but living in UK for studyDeviceGoogle Pixel 6ProOperating SystemAndroid My Question or IssueI've moved to the UK for study and my account is in Australia as that's where I have all my banking. I'm responsib...
Plan Premium Family Country Australia payment but living in UK for study Device Google Pixel 6Pro Operating System Android My Question or Issue I've moved to the UK for study and my ...
Spotify Star
323 Views
1 replies
0 likes
I can't redeem gift card
I can't redeem gift card
Spotify Star
304 Views
1 replies
0 likes
i have spotify premium on a family plan and we are all plan managers yet the audiobooks are still “locked”
i have spotify premium on a family plan and we are all plan managers yet the audiobooks are still “locked”
Spotify Star
547 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
346 Views
1 replies
1 likes
プレミアムにしたのに、以前のままです。
プレミアムにしたのに、以前のままです。
Moderator
297 Views
1 replies
0 likes
PlanFree/PremiumCountryArgentina DeviceNotebookOperating SystemWindows 10 My Question or IssueHola! Tengo problemas para procesar el pago con la tarjeta de crédito prepaga (Ualá) en mi plan familiar. Después de varios intentos, el pago se pudo proces...
Plan Free/Premium Country Argentina Device Notebook Operating System Windows 10 My Question or Issue Hola! Tengo problemas para procesar el pago con la tarjeta de crédito pre...
Moderator
2933 Views
3 replies
0 likes
I've moved to a new country (Germany, from Australia) and am trying to use my German bank account to make payments. I put in the card info and I'm told it doesn't match my country settings, so I go to change my country settings and I get an error mes...
I've moved to a new country (Germany, from Australia) and am trying to use my German bank account to make payments. I put in the card info and I'm told it doesn't match my country settings, so I go t...
Spotify Star
486 Views
1 replies
0 likes
Hello! I know there is a premium discount for starbucks employees. I work at a starbucks located in a target, but it’s still classified as a starbucks. Am I still eligible for the discount?
Hello! I know there is a premium discount for starbucks employees. I work at a starbucks located in a target, but it’s still classified as a starbucks. Am I still eligible for the discount?
Spotify Star
588 Views
1 replies
0 likes
Plan: SoloPremiumCountry: Belgium DevicePC Windows 11Operating SystemWindows My Question or IssueI took 1 month of free Spotify premium and past that month i got charged for a new month what i initally din't want to be. What should i do?
Plan: Solo Premium Country: Belgium Device PC Windows 11 Operating System Windows My Question or Issue I took 1 month of free Spotify premium and past that month i got...
Spotify Star
289 Views
1 replies
0 likes
I can't find where to post my question. My girlfriend is afraid if she will change the plan to premium or back to regular after there will be some problem with the login. She has an old email adress connected that she has no access to but its connect...
I can't find where to post my question. My girlfriend is afraid if she will change the plan to premium or back to regular after there will be some problem with the login. She has an old email adress ...
Community Legend
550 Views
2 replies
1 likes
Tengo un problema con la suscripción del plan individual, durante mucho tiempo estuve haciendo el pago con tarjeta ahora que ya no tiene fondos decidí pagar usando una tarjeta de regalo (ya había pasado 2 semanas que la tarjeta fue retirada de la cue...
Tengo un problema con la suscripción del plan individual, durante mucho tiempo estuve haciendo el pago con tarjeta ahora que ya no tiene fondos decidí pagar usando una tarjeta de regalo (ya había pas...
Moderator
342 Views
1 replies
0 likes
my duo plain is going to finish and i was going to renew but i accidentally paid for te solo premium, can i cancel de solo i've paid and renew my duo?
my duo plain is going to finish and i was going to renew but i accidentally paid for te solo premium, can i cancel de solo i've paid and renew my duo?
Moderator
273 Views
1 replies
0 likes
PlanFree/Premium- [Potential Plan] Spotify Premium WITH Hulu (Ad-FREE) Country- USA Device - All and any devices. Operating System(iOS 10, Android Oreo, Windows 10,etc.)- All and any working operating systems. My Question or IssueHello everyone! Curr...
Plan Free/Premium - [Potential Plan] Spotify Premium WITH Hulu (Ad-FREE) Country - USA Device - All and any devices. Operating System (iOS 10, Android&...
Newbie
34551 Views
2 replies
97 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 16.6.1) My Question or IssueI moved from Germany to the States a couple of months ago. I wanted to change my region in my Spotify account settings, but it will not let me do...
Plan Premium Country United States Device (iPhone 13 Pro Max) Operating System (iOS 16.6.1) My Question or Issue I moved from Germany to the States a couple of months ago. I wanted t...
Not applicable
614 Views
2 replies
0 likes
Hello everyone Me and my boyfriend got the spotify premium duo and we got it along time ago and we didn’t have any problem with it , but this time we did pay again and it did work at first but then the app shuts down and when i tried to open it it to...
Hello everyone Me and my boyfriend got the spotify premium duo and we got it along time ago and we didn’t have any problem with it , but this time we did pay again and it did work at first but...
Moderator
290 Views
1 replies
0 likes
I have had the disney/spotify/hulu bundle for awhile. My husband wanted a spotify account so we upgraded to a DUO account. The bundle did not cancel. I have been double charged for months and the bundle does not show on my spotify accounty. I can't c...
I have had the disney/spotify/hulu bundle for awhile. My husband wanted a spotify account so we upgraded to a DUO account. The bundle did not cancel. I have been double charged for months and the bun...
Spotify Star
425 Views
1 replies
0 likes
I'm linking a new duo account to a family member in the same location (Belgium), typing exactly the same address, but Spotify keeps on saying that it seems to be from a different address/country. Extremely annoying, no idea how to proceed now.
I'm linking a new duo account to a family member in the same location (Belgium), typing exactly the same address, but Spotify keeps on saying that it seems to be from a different address/country. Ext...
Spotify Star
589 Views
1 replies
0 likes
