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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132028 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66357 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
248442 Views
152 replies
13 likes
PlanFree/premiumCountrySaudi Arabia Device(huawei nova 7 5g )Operating System( Android ) My Question or IssueMy Spotify account cant get me premium eve tho my card works fine with other apps like steam and epic games i have tried multiple times but n...
Plan Free/premium Country Saudi Arabia Device (huawei nova 7 5g ) Operating System ( Android ) My Question or Issue My Spotify account cant get me premium eve tho my card works...
Spotify Star
222 Views
1 replies
0 likes
My new bank card took a while to arrive. My account went back to free. the new card does not work. Even in private window, even when trying another card
My new bank card took a while to arrive. My account went back to free. the new card does not work. Even in private window, even when trying another card
Moderator
236 Views
1 replies
0 likes
El dia de hoy, es fecha para pago de mi suscripción. Lo pague, y me cobraron doble el pago en mi tarjeta debito, esto lo notifico mi cuenta en mensajes de texto. Entro a mi pagina de spotify y me aparece que la voy a perder porque no se ha procesado ...
El dia de hoy, es fecha para pago de mi suscripción. Lo pague, y me cobraron doble el pago en mi tarjeta debito, esto lo notifico mi cuenta en mensajes de texto. Entro a mi pagina de spotify y me apa...
Moderator
331 Views
3 replies
0 likes
I just received that i have a payment failed because my card in another country is not working anymore. I tried to change country but still its taking me to the currency of the country that im not in anymore and dont have access to my card. Im trying...
I just received that i have a payment failed because my card in another country is not working anymore. I tried to change country but still its taking me to the currency of the country that im not in...
Spotify Star
290 Views
1 replies
0 likes
They started charging us from the first month, we never got the free month they promised.
They started charging us from the first month, we never got the free month they promised.
Spotify Star
197 Views
1 replies
0 likes
foi cobrado o valor do plano família dia 06/10, que foi a adesão do plano, e hoje novamente
foi cobrado o valor do plano família dia 06/10, que foi a adesão do plano, e hoje novamente
Spotify Star
192 Views
1 replies
0 likes
I've got two mails to get back to Premium with 1 month free and when I click on it (it is supposable valid till November 1st) and it says I am not elligeable.
I've got two mails to get back to Premium with 1 month free and when I click on it (it is supposable valid till November 1st) and it says I am not elligeable.
Community Legend
250 Views
1 replies
1 likes
Realice un pago mediante paypal, el dinero fue retirado de mi cuenta vinculada a paypal pero han pasado días y aun me pide renovar membresía
Realice un pago mediante paypal, el dinero fue retirado de mi cuenta vinculada a paypal pero han pasado días y aun me pide renovar membresía
Moderator
207 Views
1 replies
0 likes
I tried to get premium three times, but my credit card was declined.I checked my bank account and I have the three charges, but I'm not premium yetWhat can I do?
I tried to get premium three times, but my credit card was declined. I checked my bank account and I have the three charges, but I'm not premium yet What can I do?
Moderator
223 Views
1 replies
0 likes
PlanFree/PremiumCountryEspanaDeviceiPhone SE2My Question or IssueTenia premium duo, lo cancele y la otra persona ya no tiene premium, pero yo que lo contrate y cancele, me llego un correo de Spotify diciendome que la suscripcion ha fue cancelada; aun...
Plan Free/Premium Country Espana Device iPhone SE2 My Question or Issue Tenia premium duo, lo cancele y la otra persona ya no tiene premium, pero yo que lo contrate y cancele, me llego un corr...
Moderator
244 Views
1 replies
0 likes
When I look how much is my plan I see it in pesos argentinos but when I see my payment it was in dollars. How can I do to pay only in pesos argentinos??? Thanks.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operatin...
When I look how much is my plan I see it in pesos argentinos but when I see my payment it was in dollars. How can I do to pay only in pesos argentinos??? Thanks. Plan Free/Premium Country ...
Visitor
1182 Views
2 replies
0 likes
I activated a 1 year solo subscription on my account via gift card. The rest of my family wants to upgrade to a family subscription paid monthly. What will happen to the remaining 9 months on my gift card subscription?
I activated a 1 year solo subscription on my account via gift card. The rest of my family wants to upgrade to a family subscription paid monthly. What will happen to the remaining 9 months on my gift...
Spotify Star
284 Views
1 replies
0 likes
I need to change my plan to 12 month … as I spend two times for the same subscription… as I didn’t received any message or email that my payment is done
I need to change my plan to 12 month … as I spend two times for the same subscription… as I didn’t received any message or email that my payment is done
Community Legend
345 Views
1 replies
1 likes
I tried to take the offer for the free trial from this URL: https://www.spotify.com/us/claim/paypal/ However after I enter my account details it prompts me to enter a code I’m supposed to receive but doesn’t specify where I’m supposed to receive it. ...
I tried to take the offer for the free trial from this URL: https://www.spotify.com/us/claim/paypal/ However after I enter my account details it prompts me to enter a code I’m supposed to re...
Visitor
33029 Views
15 replies
1 likes
I was shocked in the auto renew when it shows a double price because I thought I'm in the student plan
I was shocked in the auto renew when it shows a double price because I thought I'm in the student plan
Moderator
2396 Views
1 replies
0 likes
fiz o pagamento do Premium universitário, fui taxado e não recebi o serviço
fiz o pagamento do Premium universitário, fui taxado e não recebi o serviço
Spotify Star
250 Views
3 replies
0 likes
Hj dia 17/10 foram cobradas duas vezes o msm valor do meu plano
Hj dia 17/10 foram cobradas duas vezes o msm valor do meu plano
Moderator
207 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
510 Views
1 replies
0 likes
I am in Austria and cannot pay with my credit cards.
I am in Austria and cannot pay with my credit cards.
Moderator
455 Views
1 replies
0 likes
Credit card was compromised and locked. I am waiting for a new one ....takes a week. Got a notice payment was declined...trying to ask for one week grace til new card arrives but no way to do so
Credit card was compromised and locked. I am waiting for a new one ....takes a week. Got a notice payment was declined...trying to ask for one week grace til new card arrives but no way to do so
Spotify Star
631 Views
1 replies
0 likes
