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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67729 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132830 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68696 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251744 Views
155 replies
13 likes
I’m wanting to start a new account to reset my listening history, if my wife (the plan manager) removes my current account from the premium duo plan will it allow her to invite my new created account immediately or would she have to wait until 12 mon...
I’m wanting to start a new account to reset my listening history, if my wife (the plan manager) removes my current account from the premium duo plan will it allow her to invite my new created account...
Community Legend
710 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceOnePlus Nord N30Operating SystemOnePlus' modified version of Android 13 My Question or IssueThis probably belongs under Accounts not Subscriptions, sorry.I keep getting emails (3 so far) about try Duo for two months, but...
Plan Free/Premium Country Device OnePlus Nord N30 Operating System OnePlus' modified version of Android 13 My Question or Issue This probably belongs under Accounts not Subs...
Spotify Star
660 Views
1 replies
0 likes
I have asked for assistance many times & just give me my freaking money back or do your job and give me what I am paying for. I have already done your job with all the trouble shooting. Just fix it IMMEDIATELY please or I will file a complaint if I d...
I have asked for assistance many times & just give me my freaking money back or do your job and give me what I am paying for. I have already done your job with all the trouble shooting. Just fix ...
Spotify Star
331 Views
1 replies
0 likes
My friends and I have been sharing one premium account and now my friend says he got a strike for sharing it and doesn’t show us a proof but still insists that we should log out and now I’m asking if it is true
My friends and I have been sharing one premium account and now my friend says he got a strike for sharing it and doesn’t show us a proof but still insists that we should log out and now I’m asking if...
Spotify Star
358 Views
1 replies
0 likes
Reads an error message saying “cannot use a premium gift card code on a pre-existing premium account”. How to fix
Reads an error message saying “cannot use a premium gift card code on a pre-existing premium account”. How to fix
Spotify Star
297 Views
2 replies
1 likes
PlanPremiumCountryPhilippinesMy Question or IssueIt's my 1 year on spotify and I received an announcement upon opening the app in which I can send 2 months premium to a friend for free. I closed out the app for a few and the popup disappeared. Please...
Plan Premium Country Philippines My Question or Issue It's my 1 year on spotify and I received an announcement upon opening the app in which I can send 2 months premium to a friend for free. I c...
Spotify Star
304 Views
1 replies
0 likes
Cannot download and play spesific music on my playlist. My account is on premium student subscription. In the android device there is a premium button under menu (indicates free subscription, even though I already subscribed)
Cannot download and play spesific music on my playlist. My account is on premium student subscription. In the android device there is a premium button under menu (indicates free subscription, even th...
Moderator
216 Views
1 replies
0 likes
My Question or IssueI have had the old premium plan with free Hulu for years and years. I had to lock my credit card temporarily due to a potential charge mixup elsewhere. I forgot to unlock the card so my Spotify payment failed. When I updated the c...
My Question or Issue I have had the old premium plan with free Hulu for years and years. I had to lock my credit card temporarily due to a potential charge mixup elsewhere. I forgot to unlock the ca...
Spotify Star
378 Views
1 replies
0 likes
there is no option for me to cancel my premium family plan. i can only add or remove members.
there is no option for me to cancel my premium family plan. i can only add or remove members.
Spotify Star
249 Views
1 replies
0 likes
I changed my account to premium (student) and accepted the autopay in the browser on October 11,but I didn't get the premium plan for my account. I logout and logged in to my account but still didn't get the premium, and the autopay is on. Plan Priem...
I changed my account to premium (student) and accepted the autopay in the browser on October 11,but I didn't get the premium plan for my account. I logout and logged in to my account but still didn't...
Moderator
244 Views
1 replies
0 likes
I'm being charged for a account that i don't have access to the accounts I have access to both say they are on the Free plan but apparently it's an account being charged for a premium account
I'm being charged for a account that i don't have access to the accounts I have access to both say they are on the Free plan but apparently it's an account being charged for a premium account
Moderator
255 Views
1 replies
0 likes
Whenever I try to pay for my premium subscription, I keep getting a pop-up telling me that there was a payment issue and to try again later. I've tried several times and I have bought other things with this card but Spotify is the only thing that isn...
Whenever I try to pay for my premium subscription, I keep getting a pop-up telling me that there was a payment issue and to try again later. I've tried several times and I have bought other things wi...
Moderator
265 Views
1 replies
0 likes
PlanPremiumCountrySingaporeMy Question or IssueI have automatically been charged normal premium fee, when my 1 year student subscription has not expired. Why have I been charged more?
Plan Premium Country Singapore My Question or Issue I have automatically been charged normal premium fee, when my 1 year student subscription has not expired. Why have I been charged more?
Casual Listener
825 Views
2 replies
3 likes
Hello.Me and my friend moved to Iceland couple weeks ago. My spotify acc was registered back in Poland, his here in Iceland.I've subscribed to premium duo plan today and wanted to invite him.We both put the same adress that we're staying, even tried ...
Hello. Me and my friend moved to Iceland couple weeks ago. My spotify acc was registered back in Poland, his here in Iceland. I've subscribed to premium duo plan today and wanted to invite him. We...
Spotify Star
545 Views
3 replies
2 likes
I've disabled every notification that I can find and I'm still getting adverts for DUO pretty much every other time I launch the app. I don't want it, I don't need it, I'm not going to pay for it as I've already got premium so how, for the love of al...
I've disabled every notification that I can find and I'm still getting adverts for DUO pretty much every other time I launch the app. I don't want it, I don't need it, I'm not going to pay for it as ...
Regular
1489 Views
9 replies
3 likes
PlanDuo premiumCountrySouth Africa Device(iPhone 7)Operating System(iOS 12) My Question or IssueMy Spotify soo plan isn’t working when I’m trying to log in for my brother on his account we stay in the same house when I confirm the address there’s a m...
Plan Duo premium Country South Africa Device (iPhone 7) Operating System (iOS 12) My Question or Issue My Spotify soo plan isn’t working when I’m trying to log in for m...
Spotify Star
842 Views
3 replies
0 likes
Hello...I want to know if I can remove myself from the Premium Duo plan by canceling it, having in mind that I am not the admin?Or if I cancel it, I will cancel the plan even for him?Thank you
Hello... I want to know if I can remove myself from the Premium Duo plan by canceling it, having in mind that I am not the admin? Or if I cancel it, I will cancel the plan even for him? Thank you
Spotify Star
6157 Views
1 replies
0 likes
PlanFree/premiumCountrySaudi Arabia Device(huawei nova 7 5g )Operating System( Android ) My Question or IssueMy Spotify account cant get me premium eve tho my card works fine with other apps like steam and epic games i have tried multiple times but n...
Plan Free/premium Country Saudi Arabia Device (huawei nova 7 5g ) Operating System ( Android ) My Question or Issue My Spotify account cant get me premium eve tho my card works...
Spotify Star
234 Views
1 replies
0 likes
My new bank card took a while to arrive. My account went back to free. the new card does not work. Even in private window, even when trying another card
My new bank card took a while to arrive. My account went back to free. the new card does not work. Even in private window, even when trying another card
Moderator
246 Views
1 replies
0 likes
El dia de hoy, es fecha para pago de mi suscripción. Lo pague, y me cobraron doble el pago en mi tarjeta debito, esto lo notifico mi cuenta en mensajes de texto. Entro a mi pagina de spotify y me aparece que la voy a perder porque no se ha procesado ...
El dia de hoy, es fecha para pago de mi suscripción. Lo pague, y me cobraron doble el pago en mi tarjeta debito, esto lo notifico mi cuenta en mensajes de texto. Entro a mi pagina de spotify y me apa...
Moderator
340 Views
3 replies
0 likes
