Due to a change of banking account, and temporarely not able to pay by Credit Card, I bought a pre-paid card. But when I try to add it to my account, it says unable to redeem code, due to Spotify duo not payable via prepaid???Is this normal?
Good day @dauwemi .
At the moment, gift cards can only be used to pay for Premium Individual and not Family, Duo, Student or trials.
So I'm afraid but it'd require a different payment method.
Hope you manage to resolve it soon.
One last thing @dauwemi
You can head over to this article to learn more about the gift cards and other payment info.
Hey there you,
Yeah, you! 😁
Welcome - we're glad you joined the Spotify Community!
While you here, let's have a fun game…