Help Wizard

Step 1


Spotify Premium.

Spotify Premium.

I pay £9.99 per month through my O2 mobile telephone account and have been doing for a good number of months now. I thought this entitled me to a Spotify Premium Service but I am getting ads and cannot download from my playlist so I can play my music offline. Could you please check what service I should be receiving

1 Reply

Hey @petergw2402! Welcome to the Spotify Community. ^^


That doesn't sound quite right.

Does your account overview say that you've got Spotify Premium?

And have you tried reinstalling your app? If not here's a step by step tutorial.

Let me know how it goes! ^^



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