Spotify does not want me as a customer-PATHETIC

[SteveIrwin]

My Question or Issue

Will not accept my or my wife's card. Just shows 3 pulsing dots.  why should i bother with a company who has not channels to directly communicate. Sheer laziness  and contempt.  Will use another service.

[Elena]

Hey there @SteveIrwin!

Thanks for reaching out to us on the Community and we're sorry to hear you feel this way. We'd be happy to help you out!

Could you start by giving it a shot in an incognito window to avoid the possible issues that the data stored in your browser may cause.

It's also a good idea to test it on a different device and network.

If the issue persists, could you let us know what subscription you and your wife are trying to start and at what step you get the loading screen?

Keep us posted on how it goes. We'll be here if you have any questions.

[spotfyisgarbag1]

"Keep us posted" That's cute, this a bot?

I have emailed you "people" like 10 times and you wont even respond.

Fix your damn app, do your job like everyone else on the planet is expected to do.

[Ivan_R8]

Have you tried to use Paypal?

Anyway, I think it's the payment gateway problem. Don't blame it to Spotify.

[spotfyisgarbag1]

did you wanna troubleshoot it and fix it for them?