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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67699 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132816 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68669 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251714 Views
155 replies
13 likes
PlanPremiumCountryAustria Device(iPhone 11)Operating System(iOS 13.6) My Question or IssueSo i got spotify premium duo for me and my roommate,and for me premium works perfectly but for her it doesn't work,she still gets ads,she can't skip songs.Can y...
Plan Premium Country Austria Device (iPhone 11) Operating System (iOS 13.6) My Question or Issue So i got spotify premium duo for me and my roommate,and for me premium works ...
Spotify Star
2435 Views
5 replies
0 likes
I changed my plan from Spotify Premium to Spotify Duo even though it changed to overall expiry date for subscription but I cannot see my account upgraded to duo, is there any way I can cancel my premium to get to duo plan?
I changed my plan from Spotify Premium to Spotify Duo even though it changed to overall expiry date for subscription but I cannot see my account upgraded to duo, is there any way I can cancel my prem...
Moderator
1907 Views
9 replies
1 likes
I can’t login to my Samsung account through the website I need to do this in order to cancel my premium membership
I can’t login to my Samsung account through the website I need to do this in order to cancel my premium membership
Moderator
1347 Views
1 replies
0 likes
Hey, so I thought that I cancelled my Spotify Premium subscription, but I didn't. Could you please cancel this remaining Spotify Premium time for me and refund money to my Paypal account: ?This subscription renewed just 2 days ago, and I just realize...
Hey, so I thought that I cancelled my Spotify Premium subscription, but I didn't. Could you please cancel this remaining Spotify Premium time for me and refund money to my Paypal account: <removed...
Spotify Star
454 Views
1 replies
0 likes
UKiphone14account Premium I’ve had a premium account for over a year. No issues until I change my phone in Dec. Now when I log on with exact same details I can see my history (playlists etc) but it’s not registered me as having a premium account, It’...
UK iphone14 account Premium I’ve had a premium account for over a year. No issues until I change my phone in Dec. Now when I log on with exact same details I can see my history (playlists et...
Spotify Star
238 Views
1 replies
0 likes
Apple phone
Apple phone
Spotify Star
247 Views
1 replies
0 likes
I want to get my money refunded from 01-12-2023
I want to get my money refunded from 01-12-2023
Spotify Star
323 Views
1 replies
0 likes
Hello, so i recently saw on my bank account that spotify charged me 5$ for 2 months, for an individual plan when i had the Student Plan. When I sign into the spotify premium for students it said that when it's about to expire i will recieve an email ...
Hello, so i recently saw on my bank account that spotify charged me 5$ for 2 months, for an individual plan when i had the Student Plan. When I sign into the spotify premium for students it said that...
Spotify Star
621 Views
3 replies
0 likes
I select a song and a different one plays
I select a song and a different one plays
Not applicable
311 Views
1 replies
0 likes
환불요청을해서 환불을 해주시겠다고하는데 돈이 안 들어옵니다
환불요청을해서 환불을 해주시겠다고하는데 돈이 안 들어옵니다
Moderator
259 Views
1 replies
0 likes
Doesn't accept my credit card
Doesn't accept my credit card
Spotify Star
272 Views
1 replies
0 likes
avec l'achat d'une enceinte JBL, j'avais une offre de 4 mois gratuits de Spotify Premium, j'ai activé l'offre mais j'ai les pubs et mon compte indique Spotify Free. Je crains d'être prélevé à l'expiration de l'offre de 4 mois (qui n'a jamais fonction...
avec l'achat d'une enceinte JBL, j'avais une offre de 4 mois gratuits de Spotify Premium, j'ai activé l'offre mais j'ai les pubs et mon compte indique Spotify Free. Je crains d'être prélevé à l'expir...
Spotify Star
332 Views
1 replies
0 likes
I was charged the money and I have no premiumtoday I am about to buy spotify family premium when I buy it says that there is an error in the card however I was charged the money I want to know if there is a possibility that I get my money back or act...
I was charged the money and I have no premium today I am about to buy spotify family premium when I buy it says that there is an error in the card however I was charged the money I want to know if t...
Spotify Star
242 Views
1 replies
0 likes
Ho annullato l'abbonamento Studenti e se clicco su "rinnovo" mi fa pagare 9.99 al mese invece di 4.99
Ho annullato l'abbonamento Studenti e se clicco su "rinnovo" mi fa pagare 9.99 al mese invece di 4.99
Spotify Star
225 Views
1 replies
0 likes
el detalle que me acaban de cobrar no corresponde porque ya me descontaron el plan.
el detalle que me acaban de cobrar no corresponde porque ya me descontaron el plan.
Spotify Star
224 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
241 Views
1 replies
0 likes
Recently ive been experimenting some problems with my alexa, for example, i try order her to play an especific song, instead, she plays the radio of the song, basically, i dont have the Premium features
Recently ive been experimenting some problems with my alexa, for example, i try order her to play an especific song, instead, she plays the radio of the song, basically, i dont have the Premium featu...
Spotify Star
462 Views
3 replies
0 likes
Hello. I just got an ad but I pay for Premium. I'm logged into my Premium account. I've been paying for Premium for years with no ads. If Spotify is now showing ads on Premium accounts, I'm out. Anyone know what's up?
Hello. I just got an ad but I pay for Premium. I'm logged into my Premium account. I've been paying for Premium for years with no ads. If Spotify is now showing ads on Premium accounts, I'm out. Anyo...
Casual Listener
645 Views
4 replies
1 likes
Assinei por três meses e me bloqueou antes disseram que era tes meses grátis por 19.90
Assinei por três meses e me bloqueou antes disseram que era tes meses grátis por 19.90
Spotify Star
274 Views
1 replies
0 likes
Hoy mismo me han cobrado la cuota PREMIUM de Spotify de 9,99€ pero hoy mismo también he adjuntado los documentos para mi cuenta de estudiante, solicito me devuelvan la diferencia.Además he visto que los 3 primeros meses deberían ser gratisMi correo e...
Hoy mismo me han cobrado la cuota PREMIUM de Spotify de 9,99€ pero hoy mismo también he adjuntado los documentos para mi cuenta de estudiante, solicito me devuelvan la diferencia. Además he visto ...
Spotify Star
285 Views
1 replies
0 likes
