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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
69838 Views
31 replies
2 likes
Moderator
120399 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
155213 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
304181 Views
168 replies
13 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryGhana Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Ghana Device (iPhone 8, Samsung Galaxy ...
Moderator
399 Views
1 replies
0 likes
Plan Premium DuoCountryGermany My Question or IssueDear Spotify staff, I need someone to contact me. I changed the Spotify payment method from Klarna to direct debit in December 2022. Now Klarna is claiming me back the January invoice, which is alrea...
Plan Premium Duo Country Germany My Question or Issue Dear Spotify staff, I need someone to contact me. I changed the Spotify payment method from Klarna to direct debit in December...
Moderator
620 Views
1 replies
0 likes
I have already a premium family plan but the apps paused my service and also ask for update my payment, I click there and it says "You have already a plan premium you are part of a premium plan of someone else" and just give me the option to see my c...
I have already a premium family plan but the apps paused my service and also ask for update my payment, I click there and it says "You have already a plan premium you are part of a premium plan of so...
Roadie
391 Views
1 replies
0 likes
I tried the individual one
I tried the individual one
Moderator
345 Views
1 replies
0 likes
For example, pay 7 months directly without having to pay it month by month
For example, pay 7 months directly without having to pay it month by month
Moderator
479 Views
1 replies
0 likes
I have been verified as a student and I pay $4.99 each month, but this month I got charged as an individual and I didn't receive any email to let me reverify my student status.
I have been verified as a student and I pay $4.99 each month, but this month I got charged as an individual and I didn't receive any email to let me reverify my student status.
Moderator
621 Views
3 replies
0 likes
I can't join a duo account because I don't know how to verify the address.
I can't join a duo account because I don't know how to verify the address.
Moderator
423 Views
1 replies
0 likes
I want to change the date of payment. How can I do that?
I want to change the date of payment. How can I do that?
Moderator
3899 Views
3 replies
0 likes
yesterday i pay twice for a subscription and i didn't receive anything and i didn't got my premium
yesterday i pay twice for a subscription and i didn't receive anything and i didn't got my premium
Not applicable
1385 Views
2 replies
0 likes
I want to be the plan manager though.
I want to be the plan manager though.
Spotify Star
795 Views
1 replies
0 likes
My mum bought me a Spotify gift card from amazon.com but I live in France so the code doesn't work. How can I transfer this gift card to France?
My mum bought me a Spotify gift card from amazon.com but I live in France so the code doesn't work. How can I transfer this gift card to France?
Casual Listener
2177 Views
2 replies
0 likes
I subscribed to Spotify premium individual plan and was charged twice in that single transaction.
I subscribed to Spotify premium individual plan and was charged twice in that single transaction.
Moderator
303 Views
1 replies
1 likes
En el sitio web ya se hizo el pago y aparece el recibo, pero en los dispositivos me sigue marcando que realice el pago. (Ya me hicieron el cargo)
En el sitio web ya se hizo el pago y aparece el recibo, pero en los dispositivos me sigue marcando que realice el pago. (Ya me hicieron el cargo)
Spotify Star
278 Views
1 replies
0 likes
Helloi HAVE CHANGED TO THE PREMIUM DUO BUT I KEEP GETTING NOTIFICATIONS THAT MY PREMIUM ACCOUNT PAYMENT IS DUE.. SHOULD I IGNORE?
Hello i HAVE CHANGED TO THE PREMIUM DUO BUT I KEEP GETTING NOTIFICATIONS THAT MY PREMIUM ACCOUNT PAYMENT IS DUE.. SHOULD I IGNORE?
Spotify Star
370 Views
1 replies
0 likes
After i changed my phone i don't remember my password to google spotify and other apps.And my question is can i turn of reccurring billing without access to account. I am logged in this account on my Xbox.
After i changed my phone i don't remember my password to google spotify and other apps. And my question is can i turn of reccurring billing without access to account. I am logged in this account on ...
Spotify Star
504 Views
1 replies
0 likes
I have free spotify account registered in Belgium (moved from another country). My husband have a premium account, all payment methods are from different country. Now, he bought duo account, wrote his Belgian adress, invited me, but I cant join even ...
I have free spotify account registered in Belgium (moved from another country). My husband have a premium account, all payment methods are from different country. Now, he bought duo account, wrote hi...
Spotify Star
365 Views
1 replies
0 likes
Quero saber como peço reembolso, qual link, email ou número de whatsapp? Fiz o pacote universitário mas estou com um celular que desliga toda hora sozinho celular está com defeito, então vai ser impossível de eu usar o meu plano, portanto quero reemb...
Quero saber como peço reembolso, qual link, email ou número de whatsapp? Fiz o pacote universitário mas estou com um celular que desliga toda hora sozinho celular está com defeito, então vai ser imp...
Spotify Star
549 Views
1 replies
0 likes
Country: BrasilDevice: Desktop computerOperating System: Windows 10 Pro 21H2 Im trying to subscribe to the monthly plan "Premium Individual", but when i select the Credit Card payment option, the loading indicator is showed, but the form never loads!...
Country: Brasil Device: Desktop computer Operating System: Windows 10 Pro 21H2 Im trying to subscribe to the monthly plan "Premium Individual", but when i select the Credit Card payment op...
Spotify Star
1256 Views
8 replies
0 likes
Igénybe vettem a premium egyéni csomagot az ingyenes első hónappal. Nem mondtam le, mêgis az egy hónap letelte után nem folytatódott az előfizetésem, és újat sem tudok vásárolni. Mi lehet a probléma?
Igénybe vettem a premium egyéni csomagot az ingyenes első hónappal. Nem mondtam le, mêgis az egy hónap letelte után nem folytatódott az előfizetésem, és újat sem tudok vásárolni. Mi lehet a probléma?
Spotify Star
318 Views
1 replies
0 likes
I was listening to a podcast, and now there are ads in the middle of the podcast. That's SO ANNOYING. What's going on ??? The idea of paying for the premium service is not to hear ANNOYING ads. PlanPremium
I was listening to a podcast, and now there are ads in the middle of the podcast. That's SO ANNOYING. What's going on ??? The idea of paying for the premium service is not to hear ANNOYING ads. ...
Casual Listener
900 Views
2 replies
1 likes
