Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 129305 Views
- 87 replies
- 10 likes
- 129305 Views
- 87 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15422 Views
- 27 replies
- 3 likes
- 15422 Views
- 27 replies
- 3 likes
3 months free premium
Received promo in my inbox "Last chance for 3 free months of premium"When going further I notice it says free for only 1 month.How so? And how can I get the free 3 months done.
- Received promo in my inbox "Last chance for 3 free months of premium" When going further I notice it says free for only 1 month. How so? And how can I get the free 3 months done.
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- 349 Views
- 0 replies
- 0 likes
- 349 Views
- 0 replies
- 0 likes
How can I download an invoice with VAT for my premium plan?
I am using a Premium account. Law in Poland needs an invoice for even $1 going out of the account to be linked to an invoice. I can't find an option to download an invoice or add VAT anywhere.
- I am using a Premium account. Law in Poland needs an invoice for even $1 going out of the account to be linked to an invoice. I can't find an option to download an invoice or add VAT an...
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- Spotify Star
- 1611 Views
- 1 replies
- 0 likes
- 1611 Views
- 1 replies
- 0 likes
Superuser Contribution Emisión de factura
El día de hoy me han enviado un correo en el cual dan aviso de un incremento en el precio de mi suscripción por el concepto de impuestos. Ya que van a comenzar a realizar el cobro del mismo, ¿cual será el método para la solicitud de factura? El impue...
- El día de hoy me han enviado un correo en el cual dan aviso de un incremento en el precio de mi suscripción por el concepto de impuestos. Ya que van a comenzar a realizar el cobro del mismo, ¿...
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- Newbie
- 5763 Views
- 6 replies
- 0 likes
- 5763 Views
- 6 replies
- 0 likes
Solved!!Superuser Contribution Re: Subscription plans in Azerbaijan
PlanFamily/PremiumCountryAzerbaijanDeviceXiaomi Redmi 5aOperating SystemAndroid 8.1 There is currently only premium spotify plan in Azerbaijan. Me and my family would like to use Family plan. Is it temporary or not?
- Plan Family/Premium Country Azerbaijan Device Xiaomi Redmi 5a Operating System Android 8.1 There is currently only premium spotify plan in Azerbaijan. Me and my family would l...
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- Newbie
- 1476 Views
- 7 replies
- 5 likes
- 1476 Views
- 7 replies
- 5 likes
Superuser Contribution Premium doesnt work
I recently upgraded my spotify to premium using the free 3 month trial thats going on right now. I revieved a receipt per email and checked multiple times if it really was the right account, yet the account still shows as free. I tried the same with ...
- I recently upgraded my spotify to premium using the free 3 month trial thats going on right now. I revieved a receipt per email and checked multiple times if it really was the right account, yet the ...
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- Spotify Legend
- 349 Views
- 1 replies
- 0 likes
- 349 Views
- 1 replies
- 0 likes
Superuser Contribution Cambie a Premium, llego el recibo por E-Mail, pero no esta el codigo premium
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Legend
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Solved!! 2 months premium for friends
So i recently got premium and then a notification popped up which gave me a refferal link that I could pass on to my friends giving them free premium for two months , my query is that after the two months end , does the subscription fee get billed to...
- So i recently got premium and then a notification popped up which gave me a refferal link that I could pass on to my friends giving them free premium for two months , my query is that after the two m...
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- Spotify Star
- 614 Views
- 3 replies
- 0 likes
- 614 Views
- 3 replies
- 0 likes
Suscription
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey my name is sarah im from colombia and i just had an issue with the 3 month free trial tha...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey my ...
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- Spotify Star
- 246 Views
- 1 replies
- 0 likes
- 246 Views
- 1 replies
- 0 likes
Superuser Contribution plan changed from individual to duo after updating card info
my plan changed from individual to duo after updating my card info, is there any way to revert this mess? I DO NOT want or pĺan to share my plan with anyone so i dont **bleep**ing care about duo I WANT MY MONEY BACK I?M PAYING WITH A PREPAID CARD
- my plan changed from individual to duo after updating my card info, is there any way to revert this mess? I DO NOT want or pĺan to share my plan with anyone so i dont **bleep**ing care about duo &nb...
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- Spotify Legend
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Superuser Contribution Unable to upgrade to premium even after payment
I have updated payment to premium this month too but my spotify account seems to not be able to switch to premium. Please look into it
- I have updated payment to premium this month too but my spotify account seems to not be able to switch to premium. Please look into it
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- Moderator
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Superuser Contribution Auto renew
How do you remove auto renew
- How do you remove auto renew
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- Moderator
- 311 Views
- 1 replies
- 0 likes
- 311 Views
- 1 replies
- 0 likes
Superuser Contribution New way to share content with account users to avoid content from being stopped.
Allow (even if it needs to be a paid feature) to play content from the same account (playlists, etc.) in at least two devices. It is extremely annoying to build music playlists with the entire family at home but when loading up the list in my car no ...
- Allow (even if it needs to be a paid feature) to play content from the same account (playlists, etc.) in at least two devices. It is extremely annoying to build music playlists with the entire family...
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- Moderator
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Didn't get premium trial
PlanPremiumCountrySaudi ArabiaDeviceiPhone xrOperating Systemlatest oneMy Question or IssueI just subscribed to a one month premium plan but I didn't get my three months free trial. why is that? This is my first time subscribing in Spotify ever.
- Plan Premium Country Saudi Arabia Device iPhone xr Operating System latest one My Question or Issue I just subscribed to a one month premium plan but I didn't get my three months free trial....
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- Moderator
- 282 Views
- 2 replies
- 0 likes
- 282 Views
- 2 replies
- 0 likes
Change Plan Question
What day would it be best to change a spotify plan?Currently I want to change from the individual premium plan paid by my Paypal to the premium duo . I checked my account and it said that the plan would "automatically renew on 2022-09-15.", but when ...
- What day would it be best to change a spotify plan? Currently I want to change from the individual premium plan paid by my Paypal to the premium duo . I checked my account and it said that the plan ...
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- Spotify Star
- 256 Views
- 1 replies
- 0 likes
- 256 Views
- 1 replies
- 0 likes
Superuser Contribution My Premium will be canceled and my credit card doesn't expire until 2026! Help please
PlanPremiumCountryCanadaDeviceSamsung Galaxy S9+ My Question or IssueMy Premium will be canceled and my credit card doesn't expire until 2026! Help please
- Plan Premium Country Canada Device Samsung Galaxy S9+ My Question or Issue My Premium will be canceled and my credit card doesn't expire until 2026! Help please
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- Moderator
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Superuser Contribution Double billed since 2018 - refund demanded
PlanPremiumCountryUKDeviceMacbook Pro 2020 modelOperating SystemMacOS My Question or IssueWe have just discovered that we have been paying twice for Spotify premium since October of 2018! We only discovered this when we contacted the help desk to ask...
- Plan Premium Country UK Device Macbook Pro 2020 model Operating System MacOS My Question or Issue We have just discovered that we have been paying twice for Spotify premium since Oct...
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- Casual Listener
- 292 Views
- 2 replies
- 0 likes
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Double ChargedoverpaidRefund Requested
- 292 Views
- 2 replies
- 0 likes
I would like to cancel my account
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Premium with gift card
If o activate the 7€ gift card I get the 3 months of premium promo?
- If o activate the 7€ gift card I get the 3 months of premium promo?
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- Spotify Star
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription
I have subscribed but still it was showing free user
- I have subscribed but still it was showing free user
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- Moderator
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Regarding payment of premium
Sir,I am a daily subscriber of Spotify. I paid my subscription fees through UPI payment the payment has been done but my premium is not updated. So, I request you to kindly look into my subscription details so that I can get my premium.
- Sir, I am a daily subscriber of Spotify. I paid my subscription fees through UPI payment the payment has been done but my premium is not updated. So, I request you to kindly look into my subscripti...
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- 190 Views
- 0 replies
- 0 likes
- 190 Views
- 0 replies
- 0 likes