Help - Subscriptions

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Jmoney76
Visitor
2023-08-09 4:33:02 PM
Thursday
Janecore_0414
Newbie
141932 Views
100 replies
12 likes

141932 Views
100 replies
12 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

JoeFoSho
Music Fan
2023-10-16 9:24:16 PM
2024-12-12 1:50:57 PM
FenrisulvKK
Visitor
16631 Views
27 replies
4 likes

16631 Views
27 replies
4 likes

Superuser Contribution Problema al pagar por cambio de país

He cambiado de país y quiero seguir con mi plan familiar, al intentar pagar pongo la opción actualizar mis datos y pongo el cambio de país, pero al hacerlo me manda por defecto a pagar el plan individual y no me deja seguir con mi plan familiar.

22frf732thxdna6woiy
Visitor
He cambiado de país y quiero seguir con mi plan familiar, al intentar pagar pongo la opción actualizar mis datos y pongo el cambio de país, pero al hacerlo me manda por defecto a pagar el plan indivi...
2022-10-08 4:54:29 AM
2022-10-09 9:13:08 AM
Alex
Spotify Legend
161 Views
1 replies
0 likes

161 Views
1 replies
0 likes

From FREE to PREMIUM

Free - Canada - TCL PRO 20 Hi, I would like to subscribe to Premium (individual) but I CAN'T. On both the app and www.spotify.com. Every time I try, an orange window appear and it says " Sorry, you are not eligible for that plan. Here are some other ...

KaryneAube
Newbie
Free - Canada - TCL PRO 20 Hi, I would like to subscribe to Premium (individual) but I CAN'T. On both the app and www.spotify.com. Every time I try, an orange window appear and ...
2022-10-08 4:40:21 PM
2022-10-09 7:36:32 AM
Maxim
Spotify Star
202 Views
1 replies
0 likes

202 Views
1 replies
0 likes

Superuser Contribution Different devices

So for some reason my Aunt and I are having a battle of who can listen to my Spotify. I had my own account. When I would be listening sometimes she would ask her Echo Dot to play something. Because I was used her Echo Dot it now will automatically us...

Shortstuff6490
Newbie
So for some reason my Aunt and I are having a battle of who can listen to my Spotify. I had my own account. When I would be listening sometimes she would ask her Echo Dot to play something. Because I...
2022-10-05 8:27:37 PM
2022-10-08 6:02:34 PM
OscarDC
Moderator
235 Views
1 replies
0 likes

235 Views
1 replies
0 likes

No me deja pagar el plan individual para celular

No me deja pagar el plan individual de $**bleep**

Carolina941
Visitor
No me deja pagar el plan individual de $**bleep**
2022-09-15 7:49:05 AM
2022-10-07 10:32:33 PM
Bittencourt
Spotify Star
193 Views
1 replies
0 likes

193 Views
1 replies
0 likes

Superuser Contribution Fiz uma compra no débito e fui debitado duas vezes.

Fui cobrado duas vezes na hora de realizar o pagamento da minha conta e fui cobrado duas vvezes. Quero o reembolso

New user
Visitor
Fui cobrado duas vezes na hora de realizar o pagamento da minha conta e fui cobrado duas vvezes. Quero o reembolso
2022-10-06 12:48:48 AM
2022-10-07 4:24:21 PM
MihailY
Moderator
205 Views
1 replies
0 likes

205 Views
1 replies
0 likes

Superuser Contribution Duo subscription does not work for the other person

I paid for duo the owners address and the others persons address is the same but it says you need the same address

New user
Visitor
I paid for duo the owners address and the others persons address is the same but it says you need the same address
2022-10-06 11:59:23 PM
2022-10-07 4:22:13 PM
Vasil
Moderator
170 Views
1 replies
0 likes

170 Views
1 replies
0 likes

Superuser Contribution Warum kann ich den letzten Monat nie Höen. Schon 2 mal🥶

Habe 39 Fr. Bezahlt. 2 Monate super, den letzten Monat, also bis 9.11. Hätte ich noch kann nur 2 Lieder dann fertig. Das ist eine apzocke sory, schon das 2 mal

New user
Visitor
Habe 39 Fr. Bezahlt. 2 Monate super, den letzten Monat, also bis 9.11. Hätte ich noch kann nur 2 Lieder dann fertig. Das ist eine apzocke sory, schon das 2 mal
2022-10-06 6:03:25 PM
2022-10-07 3:50:23 PM
Lyubka
Moderator
172 Views
1 replies
0 likes

172 Views
1 replies
0 likes

Superuser Contribution Warum wollen Klarna UND Paypal von mir Geld abziehen?

Ich habe meine Bazahlmethode gewechselt. Und zwar bin ich von Klarna auf Paypal gegangen. Aber jetzt wollen Paypal UND Klarna das Geld für Spotify haben. Was hat Klarna damit zu tun? Ich bitte darum die Klarna Rechnung zu stornieren sodass nur über P...

New user
Visitor
Ich habe meine Bazahlmethode gewechselt. Und zwar bin ich von Klarna auf Paypal gegangen. Aber jetzt wollen Paypal UND Klarna das Geld für Spotify haben. Was hat Klarna damit zu tun? Ich bitte darum ...
2022-10-06 1:32:51 PM
2022-10-07 11:05:33 AM
Kiril
Moderator
413 Views
1 replies
0 likes

413 Views
1 replies
0 likes

Superuser Contribution I upgraded to spotify premium & I ended up getting charged twice in 1 month

I got charged for individual spotify early in the month and then for spotify premium at the end of the month I feel I am being overcharged Will I get reimbursed in the following month

New user
Visitor
I got charged for individual spotify early in the month and then for spotify premium at the end of the month I feel I am being overcharged Will I get reimbursed in the following month
2022-10-06 2:10:20 PM
2022-10-07 10:51:42 AM
Yordan
Moderator
175 Views
1 replies
0 likes

175 Views
1 replies
0 likes

Superuser Contribution i have premium solo plan and in addition to it I took premium duo today?

I want cancel my family subscription now since i have my premium plan?

xLONEWOLFPRO
Visitor
I want cancel my family subscription now since i have my premium plan?
2022-10-06 10:43:56 AM
2022-10-07 8:53:56 AM
Yordan
Moderator
201 Views
1 replies
0 likes

201 Views
1 replies
0 likes

if i activate the free trial of spotify premium for samsung users

if i activate the free trial of spotify premium for samsung users for 3 months and pay in the 4th month can i cancel the package on the 5th month

New user
Visitor
if i activate the free trial of spotify premium for samsung users for 3 months and pay in the 4th month can i cancel the package on the 5th month
2022-10-07 2:52:01 AM
2022-10-07 5:57:03 AM
Maxim
Spotify Star
245 Views
1 replies
0 likes

245 Views
1 replies
0 likes

Can't upgrade on app

How does this multigazillion dollar company not allow you to update your subscription right from the app lol it's insane

boxcutter
Visitor
How does this multigazillion dollar company not allow you to update your subscription right from the app lol it's insane
2022-10-07 3:24:15 AM
2022-10-07 5:56:06 AM
Maxim
Spotify Star
284 Views
1 replies
0 likes

284 Views
1 replies
0 likes

account changed plans and charged me more this month

i have always been charged the student rate but this month i was charged $10

New user
Visitor
i have always been charged the student rate but this month i was charged $10
2022-10-06 7:10:11 PM
2022-10-07 5:54:16 AM
Maxim
Spotify Star
142 Views
1 replies
0 likes

142 Views
1 replies
0 likes

I can't sign up for the premium family plan in my country

Hello. I'm from Armenia. I want to apply for the Premium Family subscription plan, but it doesn't show up. Why is it?

New user
Visitor
Hello. I'm from Armenia. I want to apply for the Premium Family subscription plan, but it doesn't show up. Why is it?
2022-10-06 12:57:23 PM
2022-10-07 5:51:51 AM
Maxim
Spotify Star
190 Views
1 replies
0 likes

190 Views
1 replies
0 likes

Can I request a refund? Please help me to refund it 😭

no longer use my account. I would like to cancel it and receive a refund for the bill that was taken out of my gcash account earlier today.

New user
Visitor
no longer use my account. I would like to cancel it and receive a refund for the bill that was taken out of my gcash account earlier today.
2022-10-06 6:01:59 PM
2022-10-07 5:48:59 AM
Maxim
Spotify Star
207 Views
1 replies
0 likes

207 Views
1 replies
0 likes

Superuser Contribution Why is Spotify trying to force me to get a duo subscription?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

f5wxjnyj5otggzi1hpi2
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2022-05-31 10:48:09 AM
2022-10-06 8:16:24 AM
Dian
Spotify Legend
1232 Views
5 replies
2 likes

1232 Views
5 replies
2 likes

Spofity premium for our staff

I'm considering offering Spotify Premium to our staff. Is there a way to get a discount code for a large purchase or a way to get a bunch of Spotify Premium codes at once without having to buy each of them separately?Also, how is it possible that the...

iinis89
Regular
I'm considering offering Spotify Premium to our staff. Is there a way to get a discount code for a large purchase or a way to get a bunch of Spotify Premium codes at once without having to buy each o...
2022-10-05 1:06:42 PM
2022-10-06 5:43:57 AM
Maxim
Spotify Star
251 Views
1 replies
0 likes

251 Views
1 replies
0 likes

Studentenrabatt ohne Vormeldung ausgelaufen

Letztes Jahr habe ich angefangen zu studieren und sofort den Studentenrabatt in Anspruch genommen. Vor ein paar Wochen dann die Überraschung: es wurde auf ein normales Spotify Abo geändert, ohne jegliche Benachrichtigung per Email oder in der App.

plan_los
Visitor
Letztes Jahr habe ich angefangen zu studieren und sofort den Studentenrabatt in Anspruch genommen. Vor ein paar Wochen dann die Überraschung: es wurde auf ein normales Spotify Abo geändert, ohne jegl...
2022-10-05 9:38:03 PM
2022-10-06 5:43:28 AM
Maxim
Spotify Star
239 Views
1 replies
0 likes

239 Views
1 replies
0 likes

I need to pay my subscription

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Questioni need to pay my subscription

tierashort
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Questioni need to pay my s...
2022-10-05 5:10:37 PM
2022-10-06 5:24:47 AM
Luan
Spotify Star
175 Views
1 replies
0 likes

175 Views
1 replies
0 likes

Fiz dois pagamentos de planos diferentes o que fazer ?

Desejo continuar com o plano DUO e cancelar essa plano de 19,90 que fiz sem querer

New user
Visitor
Desejo continuar com o plano DUO e cancelar essa plano de 19,90 que fiz sem querer
2022-10-05 1:02:12 PM
2022-10-06 5:21:57 AM
Luan
Spotify Star
178 Views
1 replies
0 likes

178 Views
1 replies
0 likes

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