Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Lyubka
Moderator
369 Views
1 replies
0 likes
I changed my account form the original premium to spotify student.. Will I be charged again? If I already paid the original amount this month..
Newbie
I changed my account form the original premium to spotify student.. Will I be charged again? If I already paid the original amount this month..
Alex
Spotify Legend
332 Views
3 replies
0 likes
PlanFamilyCountrySwitzerland My Question or IssueAs the title says, I have cancelled my family plan, it will end on the 23.12.22. Now I would like to subscribe again, but I can't choose the family plan. No matter what interface/button use, i always g...
Casual Listener
Plan Family Country Switzerland My Question or Issue As the title says, I have cancelled my family plan, it will end on the 23.12.22. Now I would like to subscribe again, but I can't cho...
Dian
Spotify Legend
541 Views
4 replies
0 likes
PlanPremiumCountryGermanyDevice)Operating System Android 12, Windows 10 My Question or IssueHello community,I'm a premium member and at first wanted to change the payment method so I clicked "direct debit". But now I decided to stay with payment over...
Regular
Plan Premium Country Germany Device ) Operating System Android 12, Windows 10 My Question or Issue Hello community, I'm a premium member and at first wanted to change the paym...
Casper_drums
Regular
1037 Views
8 replies
0 likes
Plan Premium Duo is what I wantCountryUKDeviceiPhone 11Operating System My Question or IssueHiBecause John Lewis cancelled all of their credit cards, my last ddr failed and I'm being told to downgrade. In fact, I want to continue with Spotify but on ...
Visitor
Plan Premium Duo is what I want Country UK Device iPhone 11 Operating System My Question or Issue Hi Because John Lewis cancelled all of their credit cards, my last ddr...
Alex
Spotify Legend
360 Views
1 replies
0 likes
PlanPremiumCountrySpain My Question or IssueHello,I live in Spain, and till now I was using a French credit card to pay. However, my card does not exist anymore. I want to change it to a Spanish credit card, but I cant do it from the web. Thanks for ...
Visitor
Plan Premium Country Spain My Question or Issue Hello, I live in Spain, and till now I was using a French credit card to pay. However, my card does not exist anymore. I want to ...
Kiril
Moderator
233 Views
1 replies
0 likes
Hey! So, in Spain we where given the "Bono Cultural" and when trying to pay with it it wont let me do the payment, but we are supposed to be able to pay with it
Casual Listener
Hey! So, in Spain we where given the "Bono Cultural" and when trying to pay with it it wont let me do the payment, but we are supposed to be able to pay with it
Jose_M
Spotify Star
1254 Views
3 replies
0 likes
Hello all,I had to switch credit card for my individual premium on Spotify. I got a receipt saying I paid for the premium but now it still keeps showing that I have not made a payment. Is there a Tech support I can contact? ThanksBella Jackson Chemba...
Visitor
Hello all, I had to switch credit card for my individual premium on Spotify. I got a receipt saying I paid for the premium but now it still keeps showing that I have not made a payment. Is there a T...
Bittencourt
Spotify Star
194 Views
1 replies
0 likes
My fiancé tried to activate her spotify duo invite that i gave her after i upgraded to spotify duo from spotify private. upon filling in her address she was greeted with a message "det uppstod ett problem". we are on the same wifi, we filled in the s...
Music Fan
My fiancé tried to activate her spotify duo invite that i gave her after i upgraded to spotify duo from spotify private. upon filling in her address she was greeted with a message "det uppstod ett pr...
HendrikPetertje
Music Fan
434 Views
4 replies
0 likes
tenía una cuenta duo, y acabé de pagar a una cuentra familiar pero aparece como si hubiera actualizado mi premium duo
Visitor
tenía una cuenta duo, y acabé de pagar a una cuentra familiar pero aparece como si hubiera actualizado mi premium duo
OscarDC
Moderator
492 Views
1 replies
0 likes
Hi there Spotify community, not able to subscribe to the Solo Premium plan, not interested in any trials I know the laws but I just can’t find a link recent enough that brings me to the right place to buy premium without any free trials. Thank you.
Visitor
Hi there Spotify community, not able to subscribe to the Solo Premium plan, not interested in any trials I know the laws but I just can’t find a link recent enough that brings me to the right place t...
Jose_M
Spotify Star
305 Views
4 replies
0 likes
Não consigo cadrastar meu pagamento
Visitor
Não consigo cadrastar meu pagamento
Jose_M
Spotify Star
185 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Jose_M
Spotify Star
219 Views
1 replies
0 likes
My last subscription ended because my credit card changed. After that, I choose to change of plan. I select the premium duo and pay it, but the app doesn’t permit me to use it. It still appears a message saying that I need to pay a new plan! Please, ...
Visitor
My last subscription ended because my credit card changed. After that, I choose to change of plan. I select the premium duo and pay it, but the app doesn’t permit me to use it. It still appears a mes...
Jose_M
Spotify Star
201 Views
1 replies
0 likes
I have a Spotify premium card and when trying to scratch the pin off it tore so we are missing numbers. How can I get my pin back?
Visitor
I have a Spotify premium card and when trying to scratch the pin off it tore so we are missing numbers. How can I get my pin back?
Jose_M
Spotify Star
244 Views
1 replies
0 likes
9,99€ le 03/12 et 9,99€ le 13/12
Pague mi suscripción el 4 de diciembre de 2022 y hoy 18 de diciembre del mismo año me pide pagarlo otra vez
Visitor
Pague mi suscripción el 4 de diciembre de 2022 y hoy 18 de diciembre del mismo año me pide pagarlo otra vez
Jose_M
Spotify Star
160 Views
1 replies
0 likes
I want to get my 11 dollars back that got taken out of my account.
Visitor
I want to get my 11 dollars back that got taken out of my account.
Jose_M
Spotify Star
165 Views
1 replies
0 likes
Brother updated his subscription to premium duo so we could share. I accepted the invitation and on his account it says premium duo but mine still says free. It's been like this for a few weeks.
Visitor
Brother updated his subscription to premium duo so we could share. I accepted the invitation and on his account it says premium duo but mine still says free. It's been like this for a few weeks.
Jose_M
Spotify Star
163 Views
1 replies
0 likes
It took my money, I have a receipt, but Spotify is still ask for payment for this month
Visitor
It took my money, I have a receipt, but Spotify is still ask for payment for this month
Jose_M
Spotify Star
167 Views
1 replies
0 likes