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Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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How do I buy more listening hours for audiobooks
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying to purchase Top-up Audiobook Hours for him. I found this information: How…
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Access to Hulu not working
Plan Premium Individual Country USA My Question or Issue Hello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Account > Your Services > hulu Start Watching. This takes me to a Hulu…
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Listen to different playlists at the same time with Premium Duo
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Make basic family available as subscription for everyone
Hello, I currently have a basic duo subscription and would like to upgrade to a basic family subscription. I don't need the audiobooks, so absolutely no need for the more expensive premium family option. But there is no possibility to select basic family. Please make this option available. Thx!
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Audiobook top up not available to other plan members
Hi, My wife has used her monthly quota of listening hours for audio books. She sent a request via the app for additional hours (as I am the head of the family). I have purchased the aditional hours: I can see them in my account, but my wife cannot see or use them. How can I assigne the additional hours to my wife's…
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Can no longer purchase gift cards
What happened to the gift cards? I used to buy them online, but I can’t find them anymore. Did you retire them? Will they be available again anytime soon?
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can I change the plan manager on premium duo
I want to make my wife the plan manager instead of me
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Canadian Postal Code Mismatch
Hi there, I host a family plan with five other people registered on it, and I was looking to add one more person to the roster. I'm running into an issue where the address that was used on my account does not match with the suggested address that shows when the new user tries to input our address. The correct address is…
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How to cancel audiobook trial on family plan
I cannot find a cancel button for the audiobook add-on while on my laptop Spotify website . For context, I am not the account manager. can only the manager cancel the trial?