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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
71524 Views
31 replies
2 likes
Moderator
120713 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
156460 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
306609 Views
169 replies
13 likes
We currently have a Family account in the Netherlands through Dutch partner KPN. We will end the KPN subscription because we are going to provider Ziggo and KPN says teh will automatically end as Spotify. We want to keep Spotify family (KPN offers th...
We currently have a Family account in the Netherlands through Dutch partner KPN. We will end the KPN subscription because we are going to provider Ziggo and KPN says teh will automatica...
Moderator
911 Views
3 replies
0 likes
Hello, I have an Individual Premium subscription in Spotify and money was withdrawn from me today how can I cancel the subscription and return my money because they were for a gift to my mother, I saved up for a long time and just today I wanted to g...
Hello, I have an Individual Premium subscription in Spotify and money was withdrawn from me today how can I cancel the subscription and return my money because they were for a gift to my mother, I sa...
Moderator
274 Views
1 replies
0 likes
I can't log into my Spotify account and i need to cancel my subscription
I can't log into my Spotify account and i need to cancel my subscription
Roadie
555 Views
2 replies
0 likes
2nd time this has happend, i buy a €10 card and can’t seem to redeem it online
2nd time this has happend, i buy a €10 card and can’t seem to redeem it online
Roadie
370 Views
1 replies
0 likes
me and the my better half wife are basically retired on a fixed income , I still work but the wife is completely disable to work. she is a DAV from the service of Air force, so i was wondering since you have discounts for students why not for either ...
me and the my better half wife are basically retired on a fixed income , I still work but the wife is completely disable to work. she is a DAV from the service of Air force, so i was wondering since ...
Roadie
3902 Views
1 replies
0 likes
I am receiving message that I am not eligible to planI never used Spotify Premium before.
I am receiving message that I am not eligible to plan I never used Spotify Premium before.
Spotify Legend
288 Views
1 replies
0 likes
I have already change the payment method and it's still appearing that I haven't
I have already change the payment method and it's still appearing that I haven't
Spotify Legend
368 Views
3 replies
0 likes
my account shows as being a free account but when i click "sign up for premium" it says i already have premium individual and i can change subscription if i want to. none of the premium features work on any of my devices and i've checked multiple tim...
my account shows as being a free account but when i click "sign up for premium" it says i already have premium individual and i can change subscription if i want to. none of the premium features work...
Spotify Star
521 Views
3 replies
0 likes
Por favor estoy cambiando la ubicación de mi residencia, ya cambié el método de pago por una tarjeta del nuevo país donde vivo, ya cambié mi dirección en el Apple ID q uso en mi celular, y encuentro una forma q me permita aceptar la invitación de pre...
Por favor estoy cambiando la ubicación de mi residencia, ya cambié el método de pago por una tarjeta del nuevo país donde vivo, ya cambié mi dirección en el Apple ID q uso en mi celular, y encuentro ...
Moderator
2923 Views
1 replies
1 likes
PlanoPrêmioPaís: Brasil pagamento atrasado, hoje é dia 10/03, e acabou de não ser aprovado, meu cartão está liberado com limite de dia 15, antes dessa data meu spotify premium está cancelado?
Plano Prêmio País: Brasil pagamento atrasado, hoje é dia 10/03, e acabou de não ser aprovado, meu cartão está liberado com limite de dia 15, antes dessa data meu spotify premium está cancela...
Casual Listener
3292 Views
2 replies
0 likes
Estou sendo cobrada duas vezes no mesmo mês e o mesmo valor. Sendo que eu tenho somente um plano.
Estou sendo cobrada duas vezes no mesmo mês e o mesmo valor. Sendo que eu tenho somente um plano.
Moderator
264 Views
1 replies
0 likes
Anote varias veces y me sale que el código no es puede ser válido
Anote varias veces y me sale que el código no es puede ser válido
Spotify Legend
698 Views
1 replies
0 likes
PlanStudentCountryUSADeviceAcer LaptopOperating SystemWindows 11 My Question or IssueAll I get is that i have to "manage my account" yet there's nothing I can really change.
Plan Student Country USA Device Acer Laptop Operating System Windows 11 My Question or Issue All I get is that i have to "manage my account" yet there's nothing I can really ...
Moderator
279 Views
1 replies
0 likes
I canceled a mandate for Rs. 450 towards Spotify and yet somehow an amount of Rs. 119 has been deducted from my account without my permission and for no reason and request.
I canceled a mandate for Rs. 450 towards Spotify and yet somehow an amount of Rs. 119 has been deducted from my account without my permission and for no reason and request.
Spotify Legend
320 Views
1 replies
0 likes
hello:) I am having issues with "not being qualified for the individual premium package" I am only one user. I have been on the forums, and done everything they asked me to do, like to log out of every single device, but nothing helps. I also have to...
hello:) I am having issues with "not being qualified for the individual premium package" I am only one user. I have been on the forums, and done everything they asked me to do, like to log out of eve...
Spotify Legend
308 Views
1 replies
0 likes
PlanPremium duoCountrySouth AfricaDeviceSamsung Galaxy S10Operating SystemAndroidMy Question or IssueI need to update my payment details from pay by mobile (Vodacom) to a direct debit from my bank. When I go to the update payment details section it d...
Plan Premium duo Country South Africa Device Samsung Galaxy S10 Operating System Android My Question or Issue I need to update my payment details from pay by mobile (Vodacom) to a direct deb...
Spotify Legend
884 Views
3 replies
0 likes
Do I cancel my PC account and reset on Iphone account
Do I cancel my PC account and reset on Iphone account
Spotify Star
302 Views
1 replies
0 likes
I want to cancel Spotify premium My Question or Issue
I want to cancel Spotify premium My Question or Issue
Spotify Star
305 Views
1 replies
0 likes
I just spent two and a half hours on the Support chat to figure out why I was not able to redeem a 12 months gift card. It is ridiculous that a streaming platform only allows this if you use a gift card.
I just spent two and a half hours on the Support chat to figure out why I was not able to redeem a 12 months gift card. It is ridiculous that a streaming platform only allows this if you use a gift c...
224 Views
0 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFamily CountrySerbiaDevicePixel 6 proOperating SystemAndroid 13 My Question or IssueI had to update the payment method because m...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Family Country Serbia Device Pixel 6 pro Operating System An...
Moderator
403 Views
1 replies
0 likes
