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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

129521 Views

69 replies

10 likes

Premium for Family
  • 129521 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

58815 Views

87 replies

4 likes

  • 58815 Views
  • 87 replies
  • 4 likes

Use Gcash as my payment method

Hello, does anyone know how I can use my GCash to pay instead of my debit card? I'm subscribed to a Family Premium Account. Thanks

Newbie

Hello, does anyone know how I can use my GCash to pay instead of my debit card? I'm subscribed to a Family Premium Account. Thanks  

Luan

Spotify Star

4066 Views

1 replies

0 likes

  • 4066 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't use all of my visa cards for payment

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy M12Operating SystemAndroid 12 My Question or IssueI've created new account to get my free Samsung Premium for 3 months, and then when I want to complete the payment, it's always failed, I have to try it...

Visitor

Plan Premium Country Indonesia Device Samsung Galaxy M12 Operating System Android 12   My Question or Issue I've created new account to get my free Samsung Premium for 3 months, and th...

Alex

Spotify Legend

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

can’t get premium

so i’m trying to get Premium Individual but it says that i’m not eligible. i’ve checked my region and i’m in a region that can get it. what do i do now?

Visitor

so i’m trying to get Premium Individual but it says that i’m not eligible. i’ve checked my region and i’m in a region that can get it. what do i do now?  

Bittencourt

Spotify Star

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account / Plan issues

Plan PremiumFree/PremiumCountry united states Device LG Stylo 5(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System. Android 11(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue l logged in to spotfy through Facebook n purcha...

Newbie

Plan Premium Free/Premium Country united states   Device LG Stylo 5 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System. Android 11 (iOS 10, Android Oreo, Windows 10...

Dian

Spotify Legend

229 Views

1 replies

0 likes

  • 229 Views
  • 1 replies
  • 0 likes

Family Plan

PlanFree/PremiumCountryUnited States Device(iPhone 12 miniOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I currently have the duo plan and I added my sister to my plan I wanna upgrade to the family plan but I read that w...

Visitor

Plan Free/Premium Country United States  Device (iPhone 12 mini Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue         &nb...

AdamDamon

Community Legend

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

PlanPremiumCountryBulgaria DeviceSamsungOperating SystemAndroid My Question or IssueIs there any way i could stop Spotify from automatically taking money from my card every month. I do not want to cancel my subscription, it's just that i don't want m...

Visitor

Plan Premium Country Bulgaria  Device Samsung Operating System Android  My Question or Issue Is there any way i could stop Spotify from automatically taking money from my card ever...

Dian

Spotify Legend

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Cancel subscription

hi i realise your not an employee but i need some help and im not getting any from the support people , i opened a free account ive got charged $60 for the privilege of that i emailed support they took the details said they would get back to me and j...

Newbie

hi i realise your not an employee but i need some help and im not getting any from the support people , i opened a free account ive got charged $60  for the privilege of that i emailed support&n...

Hubo

Community Legend

1591 Views

2 replies

0 likes

  • 1591 Views
  • 2 replies
  • 0 likes

Superuser Contribution Some songs are not playing

When I want to play a song I couldn't find it first after some time the actual album of the song finally got but those songs ane not playing so I don't no how play from this music player.

Visitor

When I want to play a song I couldn't find it first after some time the actual album of the song finally got but those songs ane not playing so I don't no how play from this music player.

Novy

Moderator

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution I’ve purchased twice by mistake due to so confusing I’d like to cancel both thank you

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Vasil

Moderator

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes

release radar and discover weekly skip limits

in the past, release radar and discover weekly had no skip limits in the free version. Was this changed?

Newbie

in the past, release radar and discover weekly had no skip limits in the free version. Was this changed?

246 Views

0 replies

0 likes

  • 246 Views
  • 0 replies
  • 0 likes

Superuser Contribution How do i unsubscribe from a free trial of Premium Spotify. I do not want it

I was offered a 3 month free trial of Premium which i agreed too, but I am not making use of it, so i want to stop it before being charged anything.

Visitor

I was offered a 3 month free trial of Premium which i agreed too, but I am not making use of it, so i want to stop it before being charged anything.

Yordan

Moderator

328 Views

2 replies

0 likes

  • 328 Views
  • 2 replies
  • 0 likes

why is my spotify saying i am based in US when i am not

So basically I was attempting to buy premium but I had an issue when I tried it was giving me US prices and wasn't saying I could change to the country I live in, I know it isn't because it's unsupported here but it still isnt working

Casual Listener

So basically I was attempting to buy premium but I had an issue when I tried it was giving me US prices and wasn't saying I could change to the country I live in, I know it isn't because it's unsuppo...

Maxim

Spotify Star

393 Views

3 replies

0 likes

  • 393 Views
  • 3 replies
  • 0 likes

Superuser Contribution Payment can't process while abroad

I live in the US and am currently abroad in Germany. I received an email saying there was trouble collecting my Spotify Premium payment. I am trying to pay with my US credit card while in Germany.My current US credit card (on file) works and has plen...

Newbie

I live in the US and am currently abroad in Germany. I received an email saying there was trouble collecting my Spotify Premium payment. I am trying to pay with my US credit card while in Germany. ...

MihailY

Moderator

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am trying to get premium but it is not accepting my street.

I am trying to sign up for premium but it is saying that I need to enter a valid address but i've been entering my real address!!

Visitor

I am trying to sign up for premium but it is saying that I need to enter a valid address but i've been entering my real address!!

Jeremy

Spotify Legend

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution my premium plan not working

meny apna spotify account premium plan buy kya tha abi 3 din pehly or 1 din premium chala phr band hogya khud ba khud 1 month wala plan tha please solve kardo sir

Newbie

meny apna spotify account premium plan buy kya tha abi 3 din pehly or 1 din premium chala phr band hogya khud ba khud 1 month wala plan tha please solve kardo sir 

Jeremy

Spotify Legend

276 Views

1 replies

0 likes

  • 276 Views
  • 1 replies
  • 0 likes