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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

153903 Views

69 replies

10 likes

Premium for Family
  • 153903 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

100123 Views

89 replies

4 likes

  • 100123 Views
  • 89 replies
  • 4 likes

Por qué en la aplicación no se actualiza el pago?

En el sitio web ya se hizo el pago y aparece el recibo, pero en los dispositivos me sigue marcando que realice el pago. (Ya me hicieron el cargo)

Visitor

En el sitio web ya se hizo el pago y aparece el recibo, pero en los dispositivos me sigue marcando que realice el pago. (Ya me hicieron el cargo)

Jose_M

Spotify Star

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

PREMIUM ACCOUNT CHANGE

Helloi HAVE CHANGED TO THE PREMIUM DUO BUT I KEEP GETTING NOTIFICATIONS THAT MY PREMIUM ACCOUNT PAYMENT IS DUE.. SHOULD I IGNORE?

Visitor

Hello i HAVE CHANGED TO THE PREMIUM DUO BUT I KEEP GETTING NOTIFICATIONS THAT MY PREMIUM ACCOUNT PAYMENT IS DUE.. SHOULD I IGNORE?

Jose_M

Spotify Star

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

How can I turn off recurring billing without access to my account?

After i changed my phone i don't remember my password to google spotify and other apps.And my question is can i turn of reccurring billing without access to account. I am logged in this account on my Xbox.

Visitor

After i changed my phone i don't remember my password to google spotify and other apps. And my question is can i turn of reccurring billing without access to account. I am logged in this account on ...

Jose_M

Spotify Star

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

How to add to duo account

I have free spotify account registered in Belgium (moved from another country). My husband have a premium account, all payment methods are from different country. Now, he bought duo account, wrote his Belgian adress, invited me, but I cant join even ...

Visitor

I have free spotify account registered in Belgium (moved from another country). My husband have a premium account, all payment methods are from different country. Now, he bought duo account, wrote hi...

Maxim

Spotify Star

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Quero saber como peço reembolso, qual link, email ou número de whatsapp?

Quero saber como peço reembolso, qual link, email ou número de whatsapp? Fiz o pacote universitário mas estou com um celular que desliga toda hora sozinho celular está com defeito, então vai ser impossível de eu usar o meu plano, portanto quero reemb...

Newbie

Quero saber como peço reembolso, qual link, email ou número de whatsapp? Fiz o pacote universitário mas estou com um celular que desliga toda hora sozinho celular está com defeito, então vai ser imp...

Jose_M

Spotify Star

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Solved!! Credit Card payment form wont load [Brasil]

Country: BrasilDevice: Desktop computerOperating System: Windows 10 Pro 21H2 Im trying to subscribe to the monthly plan "Premium Individual", but when i select the Credit Card payment option, the loading indicator is showed, but the form never loads!...

Casual Listener

Country: Brasil Device: Desktop computer Operating System: Windows 10 Pro 21H2   Im trying to subscribe to the monthly plan "Premium Individual", but when i select the Credit Card payment op...

Bittencourt

Spotify Star

1235 Views

8 replies

0 likes

Credit Card
Subscription Credit Card payment problem
Subscription Issue
subscription payment
  • 1235 Views
  • 8 replies
  • 0 likes

Nem újul meg a csomagom

Igénybe vettem a premium egyéni csomagot az ingyenes első hónappal. Nem mondtam le, mêgis az egy hónap letelte után nem folytatódott az előfizetésem, és újat sem tudok vásárolni. Mi lehet a probléma?

Visitor

Igénybe vettem a premium egyéni csomagot az ingyenes első hónappal. Nem mondtam le, mêgis az egy hónap letelte után nem folytatódott az előfizetésem, és újat sem tudok vásárolni. Mi lehet a probléma?

Jose_M

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm premium and there is Ads in the middle of a podcast ? What's going on?

I was listening to a podcast, and now there are ads in the middle of the podcast. That's SO ANNOYING. What's going on ??? The idea of paying for the premium service is not to hear ANNOYING ads. PlanPremium

Casual Listener

I was listening to a podcast, and now there are ads in the middle of the podcast. That's SO ANNOYING. What's going on ??? The idea of paying for the premium service is not to hear ANNOYING ads. ...

Memekin

Casual Listener

898 Views

2 replies

1 likes

Ads-premium accounts
  • 898 Views
  • 2 replies
  • 1 likes

monthly membership fee is more expensive than regular membership

monthly membership fee is 29.99TL and 3-month membership fee is 95.99TL. 3 months membership is more expensive than regular membership. Why is it 6TL expensive when it should be cheap?

Newbie

monthly membership fee is 29.99TL and 3-month membership fee is 95.99TL. 3 months membership is more expensive than regular membership. Why is it 6TL expensive when it should be cheap?

Jose_M

Spotify Star

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Why cant i upgrade to spotify premium?

When i try to upgrade from a free to a family account it lets me put all my information in but when i hit pay it just loads for a bit and says "The payment failed. Please try again, use a different payment card or a different payment method. Go to ou...

Visitor

When i try to upgrade from a free to a family account it lets me put all my information in but when i hit pay it just loads for a bit and says "The payment failed. Please try again, use a different p...

Jose_M

Spotify Star

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hey, I payed for a premium and deleted the app and got it, it wasn't workin

Before I deleted the app I got a link with a family plan thing which I entered and then the premium features stopped working and then i deleted the app, then got it again and got my account and my premium wasn't working

Visitor

Before I deleted the app I got a link with a family plan thing which I entered and then the premium features stopped working and then i deleted the app, then got it again and got my account and my pr...

Lyubka

Moderator

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Fiz uma conta duo pra usar com meu namorado mas ele não consegue entrar

PlanPremium DuoCountryBrasil My Question or IssueEu e meu namorado começamos a morar juntos a pouco tempo e mudei meu premium pra duo pra ele poder usar tb, antes ele tava num premium com o pai dele. ele não ta conseguindo entrar no meu pq diz que el...

Newbie

  Plan Premium Duo Country Brasil   My Question or Issue Eu e meu namorado começamos a morar juntos a pouco tempo e mudei meu premium pra duo pra ele poder usar tb, antes ele tava nu...

Bittencourt

Spotify Star

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution I pop aged the £13.99 for premium & on the app it’s still saying I haven’t?

I payed the £14 for my premium duos and on the app i’m still getting the popup saying that I haven’t payed it. What do I do?

Visitor

I payed the £14 for my premium duos and on the app i’m still getting the popup saying that I haven’t payed it. What do I do?

AlejaR

Moderator

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Old account still getting charged can’t log in

My old account is still getting charged and I can’t log in as I can’t remember the password

Visitor

My old account is still getting charged and I can’t log in as I can’t remember the password

kaworu_bloodpaw

Roadie

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution how i can get my money back

you took a 55EGP from my credit card without any excuse that makes me mad and I need back my money

Visitor

you took a 55EGP from my credit card without any excuse that makes me mad and I need back my money

Alex

Spotify Legend

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Setting up Duo where partner already had unactivated Duo

PlanDuoCountryUnited statesDeviceS22 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI set up Duo today (uograded from premium to duo) and attempted to add my partner. I didn't know beforehand that her account had already ...

Casual Listener

  Plan Duo Country United states Device S22  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I set up Duo today (uograded from premium t...

Lyubka

Moderator

533 Views

2 replies

0 likes

  • 533 Views
  • 2 replies
  • 0 likes