-
Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
-
How do I buy more listening hours for audiobooks
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying to purchase Top-up Audiobook Hours for him. I found this information: How…
-
Access to Hulu not working
Plan Premium Individual Country USA My Question or Issue Hello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Account > Your Services > hulu Start Watching. This takes me to a Hulu…
-
Listen to different playlists at the same time with Premium Duo
-
Premium
I bought a pair of Xiaomi Redmi Buds 8 Active earbuds, but when I try to redeem the subscription that comes with them, it doesn't work—the page shows an error. What can I do?
-
Changed phone, premium subscription cancelled but still chargedt
I have changed phone My premium subscription got cancelled but I am still charged. My plan shows as Free under my account. Any idea how to deal with this? thank you
-
Changing country with a family plan
Hello, if I move to another country and have an annual family plan, will I be able to continue using the service without any issues, or will there be restrictions on my service?
-
4 months free Premium offer disappeared – Need help
* Hi Spotify Team, I saw the "4 months free Premium" offer in the Spotify app on May 26, but now it’s gone. I haven’t used Premium before, and I wanted to claim it. I contacted support, and they told me to post here. I’ve already tried clearing cache, using incognito mode, logging out/in, and checking the website—nothing…
-
Mastercard (Yanga Plug) repeatedly declined for Premium Family (₦2,500/month) - is the card blocked,
Hello, I am trying to subscribe to Premium Family (₦2,500/month) on my Nigeria account using my Yanga Plug Mastercard. Every attempt is declined, and I only get the message to use another payment method or change my card. Card payment is the only option I have, so I am stuck. Details: * Two invoices (Premium Individual…
-
Using Spotify duo in two different countries
Hi, So I've heard recently that Spotify Duo is now available in my country. I'm in a long distance relationship with my girlfriend and we like making music playlists together. Spotify Duo seems like a great solution for us, the only problem is that it seems we need to be members of the same household in order to be able to…