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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
70656 Views
31 replies
2 likes
Moderator
120575 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
155880 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
305243 Views
168 replies
13 likes
Estou sendo cobrada duas vezes no mesmo mês e o mesmo valor. Sendo que eu tenho somente um plano.
Estou sendo cobrada duas vezes no mesmo mês e o mesmo valor. Sendo que eu tenho somente um plano.
Moderator
259 Views
1 replies
0 likes
Anote varias veces y me sale que el código no es puede ser válido
Anote varias veces y me sale que el código no es puede ser válido
Spotify Legend
691 Views
1 replies
0 likes
PlanStudentCountryUSADeviceAcer LaptopOperating SystemWindows 11 My Question or IssueAll I get is that i have to "manage my account" yet there's nothing I can really change.
Plan Student Country USA Device Acer Laptop Operating System Windows 11 My Question or Issue All I get is that i have to "manage my account" yet there's nothing I can really ...
Moderator
273 Views
1 replies
0 likes
I canceled a mandate for Rs. 450 towards Spotify and yet somehow an amount of Rs. 119 has been deducted from my account without my permission and for no reason and request.
I canceled a mandate for Rs. 450 towards Spotify and yet somehow an amount of Rs. 119 has been deducted from my account without my permission and for no reason and request.
Spotify Legend
318 Views
1 replies
0 likes
hello:) I am having issues with "not being qualified for the individual premium package" I am only one user. I have been on the forums, and done everything they asked me to do, like to log out of every single device, but nothing helps. I also have to...
hello:) I am having issues with "not being qualified for the individual premium package" I am only one user. I have been on the forums, and done everything they asked me to do, like to log out of eve...
Spotify Legend
306 Views
1 replies
0 likes
PlanPremium duoCountrySouth AfricaDeviceSamsung Galaxy S10Operating SystemAndroidMy Question or IssueI need to update my payment details from pay by mobile (Vodacom) to a direct debit from my bank. When I go to the update payment details section it d...
Plan Premium duo Country South Africa Device Samsung Galaxy S10 Operating System Android My Question or Issue I need to update my payment details from pay by mobile (Vodacom) to a direct deb...
Spotify Legend
882 Views
3 replies
0 likes
Do I cancel my PC account and reset on Iphone account
Do I cancel my PC account and reset on Iphone account
Spotify Star
298 Views
1 replies
0 likes
I want to cancel Spotify premium My Question or Issue
I want to cancel Spotify premium My Question or Issue
Spotify Star
297 Views
1 replies
0 likes
I just spent two and a half hours on the Support chat to figure out why I was not able to redeem a 12 months gift card. It is ridiculous that a streaming platform only allows this if you use a gift card.
I just spent two and a half hours on the Support chat to figure out why I was not able to redeem a 12 months gift card. It is ridiculous that a streaming platform only allows this if you use a gift c...
223 Views
0 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFamily CountrySerbiaDevicePixel 6 proOperating SystemAndroid 13 My Question or IssueI had to update the payment method because m...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Family Country Serbia Device Pixel 6 pro Operating System An...
Moderator
401 Views
1 replies
0 likes
Planchanged from individual plan to student CountryPakistan Device(iPhone 12, HP pavilion)Operating System(iOS 10, Windows 10,etc.) My Question or IssueI just bought the individual plan and then changed it to the student, but I already charged the in...
Plan changed from individual plan to student Country Pakistan Device (iPhone 12, HP pavilion) Operating System (iOS 10, Windows 10,etc.) My Question or Issue I just bough...
Spotify Star
606 Views
3 replies
0 likes
Ya lo intente muchoo
Ya lo intente muchoo
Moderator
329 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryGhana Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Ghana Device (iPhone 8, Samsung Galaxy ...
Moderator
401 Views
1 replies
0 likes
Plan Premium DuoCountryGermany My Question or IssueDear Spotify staff, I need someone to contact me. I changed the Spotify payment method from Klarna to direct debit in December 2022. Now Klarna is claiming me back the January invoice, which is alrea...
Plan Premium Duo Country Germany My Question or Issue Dear Spotify staff, I need someone to contact me. I changed the Spotify payment method from Klarna to direct debit in December...
Moderator
625 Views
1 replies
0 likes
I have already a premium family plan but the apps paused my service and also ask for update my payment, I click there and it says "You have already a plan premium you are part of a premium plan of someone else" and just give me the option to see my c...
I have already a premium family plan but the apps paused my service and also ask for update my payment, I click there and it says "You have already a plan premium you are part of a premium plan of so...
Roadie
394 Views
1 replies
0 likes
I tried the individual one
I tried the individual one
Moderator
345 Views
1 replies
0 likes
For example, pay 7 months directly without having to pay it month by month
For example, pay 7 months directly without having to pay it month by month
Moderator
480 Views
1 replies
0 likes
I have been verified as a student and I pay $4.99 each month, but this month I got charged as an individual and I didn't receive any email to let me reverify my student status.
I have been verified as a student and I pay $4.99 each month, but this month I got charged as an individual and I didn't receive any email to let me reverify my student status.
Moderator
622 Views
3 replies
0 likes
I can't join a duo account because I don't know how to verify the address.
I can't join a duo account because I don't know how to verify the address.
Moderator
428 Views
1 replies
0 likes
I want to change the date of payment. How can I do that?
I want to change the date of payment. How can I do that?
Moderator
3905 Views
3 replies
0 likes
