Spotify doesn`t recognize my student documents

koketaub · 2017-12-29

Good morning,

Yesterday I bought the student suscription and uploaded my student documents in order to verify I'm a university student.

Anyway, Spotify doesn't recognize me as a student.

Could you help me with this problem?

Thanks in advanced

Maxim · 2017-12-29

In which country are you studying?

Let me know.

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koketaub · 2017-12-29

I’m studying in Spain. University of Deusto.

Maxim · 2017-12-29

You can reach out to SheerID's Support team to find out if it's possible to manually verify you as a student: https://www.sheerid.com/spotify-student-support/

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