Spotify Community

norrislkw · 2019-07-10

Hi,

I am the Premium user and recently I have trouble with Spotify keeps cutting off on my device. One minute it plays fine and then next, it stops and won't start again. I have been uninstalled and reinstalled the Spotify but it doesn't help at all. Also, it keeps interrupting every time when I made a voice call.

Premium

Country

Hong Kong

Device

iPhone X

Operating System

iOS 10

My Question or Issue

Billy-J · 2019-07-10

Hey @norrislkw, thanks for reaching out to the Community!

Does logging out > restart the device > log back in make a difference?

Also, you mentioned in your description that you're using an iPhone X. Could you let me know the iOS version?

Keep me posted 🙂

Billy-JSpotify Star

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Spotify doesn't work probably when playing music and always interrupt the voice call on another app

Spotify doesn't work probably when playing music and always interrupt the voice call on another app

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Spotify doesn't work probably when playing music and always interrupt the voice call on another app

Spotify doesn't work probably when playing music and always interrupt the voice call on another app

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