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Spotify premium account on Iphone but standard account on desktop?

Solved!

Spotify premium account on Iphone but standard account on desktop?

 

Hi guys, 

 

I have a premium account which I use intensively on my Iphone. Problem I have is when I try to logon through the webbrowser on my macbook since Spotify then tells me I have a standard account, although I am using the same logon details..I dont like to listen to all the crappy ads so I really like to get this solved.

 

Country of residence is Belgium.

 

Thanks a lot!

Nick 

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Accepted Solutions
Marked as solution

Hey @4_z10j8d-mwn3,


You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

LK608

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Hey @4_z10j8d-mwn3,


You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

LK608

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Life saver! I indeed needed to login with Facebook instead of my hotmail account.

 

Thanks a million and have a great day.

Nick

No worries @4_z10j8d-mwn3!

I'm happy to be https://open.spotify.com/track/4yuKv2zqCyFdev4LvRBdet

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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