Spotify premium

[Kkeencur12]

Hi need some help. Im trying to register on spotify promo premium which is IDR 49.900 for 3 months. Im paying it via Operator cellular and i have funds in my account. I'm putting in my phone number and i was able to get the activation code however it's not letting me to go through with the procedure. I'm having an error message that I don't have enough funds eventhough i do have. Need some help please. Thanks

[Aimee_T]

Hi @Kkeencur12, welcome to the Spotify Community!

We'd recommend trying to subscribe from a computer using an incognito window. If you have the same issue, you can go here for more information about your payment method.

Let us know if you have more questions, we're here for you.