Spotify randomly skips to other songs on all devices

[Mart76]

Plan

Premium

Country

Netherlands

Device

iPhone 8 and MacBook 

Operating System

iOS and macOS

My Question or Issue

After somewhere between 5 and 40 seconds into a song Spotify skips to another random song. Today it has been music by Colossus that is being skipped to but it has been many other random songs.

Have tried reinstalling the app and resetting the password. But it also happens when I use Spotify on web browser.

It has been going on for a month. My subscription is useless.

[Mario]

Hey @Mart76,

Thanks for reaching out about this here in the Community.

If it looks like your account might have been accessed or used in unauthorized ways, it'd be great for you to take a look at this Support site article and follow all suggestions it features. 

Hope you'll find this useful. We'll look out for your reply if there's anything else we can help with!