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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70343 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134234 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72688 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255936 Views
156 replies
13 likes
Buenas hace como 30 minutos me hice premium pero no me funciona en el movil. No me deja descargarme la playlist alguien sabe porq es?
Buenas hace como 30 minutos me hice premium pero no me funciona en el movil. No me deja descargarme la playlist alguien sabe porq es?
Moderator
656 Views
3 replies
0 likes
Hello,Mauritius was announced to be in the mentionned 80+ new markets.However the service is still not available, even if as per Wikipedia, the supposed launch date was 3rd March 2021. Even creating an account isn't possible as per right now.Any info...
Hello, Mauritius was announced to be in the mentionned 80+ new markets. However the service is still not available, even if as per Wikipedia, the supposed launch date was 3rd March 2021. Even c...
Spotify Star
1138 Views
4 replies
0 likes
Hello, I opened my Spotify account while living in the UK, and now live in Zambia but own a French credit card only for payment purposes. My free account is now blocked since I am not aymore in the UK, and I cannot pay the premium fees since my credi...
Hello, I opened my Spotify account while living in the UK, and now live in Zambia but own a French credit card only for payment purposes. My free account is now blocked since I am not aymore i...
Spotify Star
1061 Views
2 replies
0 likes
Country USA DeviceIphone 10, Mac equipment throughoutOperating SystemIOS 14.4 My Question or IssueI've had a free Spotify account for a long while. I want to create or change it to a student premium account (at that student price). How can I do this,...
Country USA Device Iphone 10, Mac equipment throughout Operating System IOS 14.4 My Question or Issue I've had a free Spotify account for a long while. I w...
Spotify Star
580 Views
1 replies
0 likes
im going to get the duo subscription, id like the payment to come out on the day that my usual payment comes out but when i go to update my subscription it say itll come out 5 days before hand, will i need to cancel my current plan and get duo on the...
im going to get the duo subscription, id like the payment to come out on the day that my usual payment comes out but when i go to update my subscription it say itll come out 5 days before hand, will ...
Spotify Star
447 Views
1 replies
0 likes
Hola, he querido cambiar mi forma de pago, pero ya pasaron dos días y cuando entro a Spotify en mi computadora me sigue apareciendo que está en mantenimiento. Se me hizo raro y abrí otra cuenta y en esa cuenta me aparece todo normal
Hola, he querido cambiar mi forma de pago, pero ya pasaron dos días y cuando entro a Spotify en mi computadora me sigue apareciendo que está en mantenimiento. Se me hizo raro y abrí otra cuenta y en ...
Newbie
1213 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
669 Views
2 replies
0 likes
This is pretty dumb. I was given $30 in gift card as a gift and they are useless because of I am a premium subscriber. Not a fan, money is money. I don't get it. Now what do I do with my gift card?
This is pretty dumb. I was given $30 in gift card as a gift and they are useless because of I am a premium subscriber. Not a fan, money is money. I don't get it. Now what do I do with my gift card?
Spotify Star
518 Views
1 replies
0 likes
PlanFreeCountryIrelandDeviceSamsung A71Operating SystemAndroid My Question or IssueIn January, I purchased a Samsung A71 in a local Carphone Warehouse that was eligible for a free Harman Kardon Citation One with 6 months free Spotify premium. I recen...
Plan Free Country Ireland Device Samsung A71 Operating System Android My Question or Issue In January, I purchased a Samsung A71 in a local Carphone Warehouse that was eligib...
Spotify Star
1110 Views
7 replies
0 likes
PlanFree/PremiumCountryNetherlands My Question or IssueHi everyone. So a few months back I got the three months premium for 10 EURs. My plan was to cancel after this because I'm a student and don't have the money for a monthly subscription. Somehow I...
Plan Free/Premium Country Netherlands My Question or Issue Hi everyone. So a few months back I got the three months premium for 10 EURs. My plan was to cancel after this because I...
Spotify Star
1120 Views
1 replies
0 likes
PlanPremium through StarbucksCountryUS DeviceiPhone XROperating System14.4.1 My Question or IssueI am quitting Starbucks, and want to keep and start paying for my Premium account. When my free Premium account expires after leaving Starbucks, what wil...
Plan Premium through Starbucks Country US Device iPhone XR Operating System 14.4.1 My Question or Issue I am quitting Starbucks, and want to keep and start paying for my Prem...
Spotify Star
2068 Views
1 replies
0 likes
Hi, I'd would like to know what happens when I delete a member of my familiy premium account. Is this member's account totally deleted from Spotify ? or only from my family premium account? This member would like to keep his account and subscribe for...
Hi, I'd would like to know what happens when I delete a member of my familiy premium account. Is this member's account totally deleted from Spotify ? or only from my family premium account?&...
Community Legend
471 Views
1 replies
0 likes
PlanFreeCountryEnglandDeviceSamsung Galaxy S20Operating SystemAndroid My Question or IssueWhen I am pressing on the premium tab I am just getting a "that didn't work, try again" message. I have tried uninstalling and reinstalling the app, logging out...
Plan Free Country England Device Samsung Galaxy S20 Operating System Android My Question or Issue When I am pressing on the premium tab I am just getting a "that didn't work...
Casual Listener
1654 Views
4 replies
0 likes
PlanPremium DuoCountryHungary Device(iPhone 6s, Samsung A51) My Question or IssueI used to have a Family premium subscription. The bank card it was linked with has expired. Upon renewing it the simple premium option was set up and charged accordingly...
Plan Premium Duo Country Hungary Device (iPhone 6s, Samsung A51) My Question or Issue I used to have a Family premium subscription. The bank card it was linked with has expired...
Moderator
445 Views
1 replies
0 likes
PlanPremiumCountryIndiaDeviceiPhone XOperating SystemiOS 14.4 My Question or IssueI paid for the premium account but I can’t access it , it’s still showing free
Plan Premium Country India Device iPhone X Operating System iOS 14.4 My Question or Issue I paid for the premium account but I can’t access it , it’s still showing free
Moderator
766 Views
1 replies
0 likes
Shortly after I purchased my new Denon AVR X3500H, I recall Spotify sending an offer of free Spotify Premium to all new Denon AVR purchasers. It seems they were increasing the offer from Free Spotify Basic to Free Premium. Am I remembering correctly?...
Shortly after I purchased my new Denon AVR X3500H, I recall Spotify sending an offer of free Spotify Premium to all new Denon AVR purchasers. It seems they were increasing the offer from Free Spotify...
Spotify Star
596 Views
1 replies
0 likes
I purchased a family mart card for a premier membership. I changed my account to Japan and my payment account to Japan. When I go to the gift card Redeem website it says to put the ZIP Code in and I put a Japanese ZIP Code in and it does not work
I purchased a family mart card for a premier membership. I changed my account to Japan and my payment account to Japan. When I go to the gift card Redeem website it says to put the ZIP Code in and I ...
Casual Listener
1075 Views
2 replies
1 likes
Hi, I want to remove my saved card information from Spotify. But there is no option to remove credit card information. Last time I chat with customer support they said it will automatically remove. But I can see my saved card information tied with my...
Hi, I want to remove my saved card information from Spotify. But there is no option to remove credit card information. Last time I chat with customer support they said it will...
Spotify Legend
863 Views
1 replies
0 likes
I'm trying to subscribe to the premium duo plan, but the only payment option is via Vodacom. There's is a card option visible but clicking it redirects me to payment via Vodacom. Is there a way to subscribe via card payment?
I'm trying to subscribe to the premium duo plan, but the only payment option is via Vodacom. There's is a card option visible but clicking it redirects me to payment via Vodacom. Is there a way to su...
Moderator
420 Views
1 replies
0 likes
PlanPremiumCountryArgentinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need remove my credit card information and your UI is hidden it. I canceled my plan and ...
Plan Premium Country Argentina Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I nee...
Spotify Legend
6058 Views
7 replies
1 likes
