Announcements

Help Wizard

Step 1

NEXT STEP

Subscription issues

Subscription issues

Plan

Premium

Country

Russia

My Question or Issue

I bought a family subscription for 269 rubles, but for some reason I bought a single one for 169 rubles. Can I somehow cancel a single subscription, return the money and buy a family one, or can pay extra for a family.I bought a subscription about an hour ago

 

Reply
1 Reply

Hi there @Kryacva,

 

Thank you for your post here in the Community.

 

In this case we suggest that you contact out Customer support so that they can help you with a possible refund.

 

Let us know if we can help you with anything else.

 

Take care!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random