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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68223 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133129 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
69465 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
252631 Views
155 replies
13 likes
READ REPLY Basically around 1AM on November 23, 2025, my room-mate attempt to see if he could try out the 4 months Premium for $0It says $0.00 for 4 months of Premium Individual but the button says "Try 4 months for $0 (And instead it redirects him t...
READ REPLY Basically around 1AM on November 23, 2025, my room-mate attempt to see if he could try out the 4 months Premium for $0 It says $0.00 for 4 months of Premium Individual but t...
Visitor
1777 Views
5 replies
0 likes
You’ll lose access to your plan soon if we can’t process this month’s payment. Please update your payment details and check your card balance, and we’ll retry in a few days. Plan Premium Student Country Pakistan Device (iPhone 6s, PC) Operating Syste...
...bsp; Plan Premium Student Country Pakistan Device (iPhone 6s, PC) Operating System (iOS 15.8.3, Windows 10/11) My Question or Issue The payment failed initially because there w...
Casual Listener
9334 Views
17 replies
1 likes
PlanBasic/PremiumCountryUSDeviceAnyOperating SystemAny My Question or IssueI wanted to change from my Basic Family to Basic Duo. However there is no option to do that. Do I need to fully cancel my subscription and resubscribe to Premium Duo before I ...
Plan Basic/Premium Country US Device Any Operating System Any My Question or Issue I wanted to change from my Basic Family to Basic Duo. However there is no option to d...
Moderator
2007 Views
9 replies
1 likes
Tínhamos um plano família, no último dia 09 eu tive um problema com o cartão e só percebi no dia 11, ontem. Alterei imediatamente a forma de pagamento, que é aceita pelo Spotify, e ontem mesmo, recebi um e-mail informando que meu plano foi cancelado....
Tínhamos um plano família, no último dia 09 eu tive um problema com o cartão e só percebi no dia 11, ontem. Alterei imediatamente a forma de pagamento, que é aceita pelo Spotify, e ontem mesmo, receb...
Moderator
146 Views
1 replies
0 likes
Plan Premium Country USA Device iPhones, windows desktop, every device I have tried Operating System (iOS 18.7.1, Windows 11 home. My Question or Issue Recently left my spouses duo plan so I could start my own and become the plan manager so I can get...
Plan Premium Country USA Device iPhones, windows desktop, every device I have tried Operating System (iOS 18.7.1, Windows 11 home. My Question or Issue Recently l...
Visitor
547 Views
5 replies
0 likes
Plan Premium Country USA Device Android Operating System Oreo My Question or Issue I was wondering what would happen to my Hulu if I happened to change my plan from the standard to Premium Duo.
Plan Premium Country USA Device Android Operating System Oreo My Question or Issue I was wondering what would happen to my Hulu if I happened to change my plan f...
Visitor
10384 Views
11 replies
0 likes
PlanFamily PremiumCountryUSADeviceIphone 16 Pro Max Plus Operating SystemiOS 18.5My Question or IssueThis morning before I made my payment. I had a 3 Months Free Gift Link for a User who hadn’t used Premium Before. I didn’t click or save the link be...
Plan Family Premium Country USA Device Iphone 16 Pro Max Plus Operating System iOS 18.5 My Question or Issue This morning before I made my payment. I had a 3 Months Free Gift L...
Spotify Star
215 Views
1 replies
0 likes
PlanDuo PremiumCountryGermanyMy Question or IssueI currently have Premium Duo and want to join a Premium Family. It's the same address and my parents created the Family account while I had created the Duo account before. Now, when I try to join the F...
Plan Duo Premium Country Germany My Question or Issue I currently have Premium Duo and want to join a Premium Family. It's the same address and my parents created the Family account while I h...
Moderator
523 Views
3 replies
0 likes
PlanPremium DuoCountryCanadaDeviceMacbookOperating SystemiOS My Question or IssueI upgraded to the Premium Duo plan this morning and can't add my significant other. There is no link in my account and when I use the invite link (per the Spotify help p...
Plan Premium Duo Country Canada Device Macbook Operating System iOS My Question or Issue I upgraded to the Premium Duo plan this morning and can't add my significant other. There i...
Visitor
4834 Views
9 replies
1 likes
Plan: FreeCountry: USA Deviceiphone 8Operating SystemOS-X My Question or Issue:I want to do a Spotify Premium trial before I sign up for premium. I don't have the option for it while logged in.I logged out of my account, and I see the option to sign ...
Plan: Free Country: USA Device iphone 8 Operating System OS-X My Question or Issue: I want to do a Spotify Premium trial before I sign up for premium. I d...
Newbie
1657 Views
5 replies
0 likes
PlanPremium DuoCountrySouth AfricaDeviceiPhone 15 proOperating SystemiOS 18 My Question or IssueIt’s been months now since i invited someone under my duo premium account, but they can’t access premium benefits after accepting. I was advised to remove...
Plan Premium Duo Country South Africa Device iPhone 15 pro Operating System iOS 18 My Question or Issue It’s been months now since i invited someone under my duo premium account, b...
Moderator
1146 Views
7 replies
0 likes
PlanPremiumCountryFrance to Belgium My Question or IssueI moved to Belgium a year ago, from France, while having a Spotify Premium subscription active. My Spotify Premium payments have remained on my French VISA card, smoothly. My French VISA card is...
Plan Premium Country France to Belgium My Question or Issue I moved to Belgium a year ago, from France, while having a Spotify Premium subscription active. My Spotify Premium payments h...
Visitor
21556 Views
17 replies
1 likes
On my phone I have the premium plan, but I downloaded and logged into the desktop app, but it is telling my plan is the Free one, not premium. I'm not paying another £13.99 a month for this
On my phone I have the premium plan, but I downloaded and logged into the desktop app, but it is telling my plan is the Free one, not premium. I'm not paying another £13.99 a month for this
Newbie
8525 Views
24 replies
0 likes
Plan Premium Country Would like to change to UK from Singapore. Device Desktop Operating System Windows My Question or Issue Hi, I would like to switch my account to a UK-based one as I am based there for university. My account was originally registe...
Plan Premium Country Would like to change to UK from Singapore. Device Desktop Operating System Windows My Question or Issue Hi, I would like to switch my account to a UK-b...
Visitor
973 Views
2 replies
0 likes
So valentine's day is coming up and I would like to buy a spotify premium giftcard for someone in another country, but from what I've seen, the gift cards you can buy at stores are only redeemable in the country you bought it in, and I can't find a w...
So valentine's day is coming up and I would like to buy a spotify premium giftcard for someone in another country, but from what I've seen, the gift cards you can buy at stores are only redeemable i...
Moderator
3064 Views
3 replies
0 likes
I would like to know if you have already completed a 3 month free trial for normal Spotify premium, will you also be able to get a 3 month free trial for spotify family if you decide to join. Also if the answer is no, will you not get another free tr...
I would like to know if you have already completed a 3 month free trial for normal Spotify premium, will you also be able to get a 3 month free trial for spotify family if you decide to join....
Moderator
2452 Views
6 replies
0 likes
PlanPremium DuoCountryUnited States of AmericaDeviceSamsung Galaxy S9Operating SystemAndroid Oreo Summary of IssueI recently purchased a Spotify Duo Plan as my partner and I moved in together and it only made sense to consolidate or plan. We both cha...
Plan Premium Duo Country United States of America Device Samsung Galaxy S9 Operating System Android Oreo Summary of Issue I recently purchased a Spotify Duo Plan as my partner a...
Newbie
1350 Views
4 replies
0 likes
I live in the US and I have a friend in Canada whom I would like to give a Spotify gift card so he can get Premium. I found a link to purchase Spotify ecards, but it says Page Not Found. Is it still possible to give a Spotify ecards to Canadian resid...
I live in the US and I have a friend in Canada whom I would like to give a Spotify gift card so he can get Premium. I found a link to purchase Spotify ecards, but it says Page Not Found. Is it s...
Spotify Star
12142 Views
5 replies
0 likes
None of the below information is required. However, the more you provide the easier it will bfor us to try and help.PlanPremiumCountrysouth africa Device(Iphone 13 Pro )Operating System(iOS 17.) My Question or Issuei got premium 15 days agoand it is ...
None of the below information is required. However, the more you provide the easier it will bfor us to try and help. Plan Premium Country south africa Device (Iphone 13 Pro ) O...
Moderator
375 Views
1 replies
0 likes
Title said it allwhy cant i downgrade my premium DUO to a Normal Premium. Why the option is not there, i see all other option (student, etc..)
Title said it all why cant i downgrade my premium DUO to a Normal Premium. Why the option is not there, i see all other option (student, etc..)
Spotify Star
2000 Views
4 replies
2 likes
