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Topics with Label: moving

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Solved!! Access to Hulu not working

PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...

Casual Listener

ssurrounds

Visitor

72722 Views

31 replies

2 likes

Account
  • 72722 Views
  • 31 replies
  • 2 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

157332 Views

69 replies

10 likes

Premium for Family
  • 157332 Views
  • 69 replies
  • 10 likes

Solved!! Changing countries while on an annual subscription

My friend is on Spotify Free in Canada. If I buy him a 99 CAD annual subscription gift card and he switches to Premium free trial, can he redeem it right before the end of trial? He's also moving to the US in 3 months. Would he be able to continue us...

Newbie

My friend is on Spotify Free in Canada. If I buy him a 99 CAD annual subscription gift card and he switches to Premium free trial, can he redeem it right before the end of trial? He's also moving t...

Luke

Community Legend

1458 Views

1 replies

0 likes

canada
Gift Card
moving
Premium
US
  • 1458 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to sign up to premium after moving countries

I recently moved from the UK to the US. I read through the help articles and saw the best way was to downgrade my account to free, switch country and then sign up again. Now my country in my profile says USA, when I try to purchase premium I get "Som...

Casual Listener

I recently moved from the UK to the US. I read through the help articles and saw the best way was to downgrade my account to free, switch country and then sign up again.    Now my country...

Xenia

Spotify Legend

2152 Views

5 replies

0 likes

moving
Premium
  • 2152 Views
  • 5 replies
  • 0 likes