Topics with Label: moving

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45922 Views
  • 16 replies
  • 4 likes
  • 45922 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28907 Views
  • 19 replies
  • 2 likes
  • 28907 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20259 Views
  • 6 replies
  • 1 likes
  • 20259 Views
  • 6 replies
  • 1 likes

Solved!! Changing countries while on an annual subscription

My friend is on Spotify Free in Canada. If I buy him a 99 CAD annual subscription gift card and he switches to Premium free trial, can he redeem it right before the end of trial? He's also moving to the US in 3 months. Would he be able to continue us...

  • Newbie
  • My friend is on Spotify Free in Canada. If I buy him a 99 CAD annual subscription gift card and he switches to Premium free trial, can he redeem it right before the end of trial? He's also moving t...
  • Luke
  • Spotify Star
  • 376 Views
  • 1 replies
  • 0 likes
  • canada
    Gift Card
    moving
    Premium
    US
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to sign up to premium after moving countries

I recently moved from the UK to the US. I read through the help articles and saw the best way was to downgrade my account to free, switch country and then sign up again. Now my country in my profile says USA, when I try to purchase premium I get "Som...

  • Casual Listener
  • I recently moved from the UK to the US. I read through the help articles and saw the best way was to downgrade my account to free, switch country and then sign up again.    Now my country...
  • Xenia
  • Moderator
  • 426 Views
  • 5 replies
  • 0 likes
  • moving
    Premium
  • 426 Views
  • 5 replies
  • 0 likes