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Topics with Label: Help Spotify!

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 4310 Views
  • 23 replies
  • 2 likes
  • 4310 Views
  • 23 replies
  • 2 likes

Superuser Contribution It says i'm not eligible for Premium individual

 every time i try get a premium individual it keeps saying im not eligible but won't tell me why? 

Screenshot_20210120-065454_Chrome.jpg Screenshot_20210120-065447_Chrome.jpg
  • Casual Listener
  •  every time i try get a premium individual it keeps saying im not eligible but won't tell me why?  
  • GRACE-STINGRAY
  • Newbie
  • 75009 Views
  • 101 replies
  • 7 likes
  • eligiblity
    Help Spotify!
  • 75009 Views
  • 101 replies
  • 7 likes

Will I get chargeback if I will not like Premium?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADevice(Iphone 7)Operating System(iOS 13) My Question or IssueWill I get chargeback if I will not like Premium?

  • Visitor
  •  None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device (Iphone 7) Operating System (iOS 1...
  • MattSuda
  • Spotify Star
  • 397 Views
  • 1 replies
  • 0 likes
  • chargeback
    Help
    Help Spotify!
    Premium
  • 397 Views
  • 1 replies
  • 0 likes

3rd time posting this could someone from spotify please reply!

My daughter opened a Spotify account using my debit card. Her login was through her Facebook. Her Facebook was hacked and was closed. She has tried to activate her Facebook and is not able. So because she can't activate her Facebook, she can't login ...

  • Casual Listener
  • My daughter opened a Spotify account using my debit card. Her login was through her Facebook. Her Facebook was hacked and was closed. She has tried to activate her Facebook and is not able. So b...
  • Elizabeth53
  • Casual Listener
  • 338 Views
  • 2 replies
  • 0 likes
  • Help Spotify!
  • 338 Views
  • 2 replies
  • 0 likes