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Topics with Label: Subscription charged wrongly

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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

148301 Views

69 replies

10 likes

Premium for Family
  • 148301 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

93827 Views

89 replies

4 likes

  • 93827 Views
  • 89 replies
  • 4 likes

Annual subscription not working!

PlanPremiumCountryIndia My Question or IssueHi,I was already on the monthly plan when I decided to move to annual. So I paid for it, but my account page showed that my monthly is still active and I'll be billed next month. Then I cancelled my monthly...

Visitor

Plan Premium Country India    My Question or Issue Hi, I was already on the monthly plan when I decided to move to annual.  So I paid for it, but my account page showed th...

osornios

Spotify Star

977 Views

1 replies

1 likes

Subscription
Subscription charged wrongly
  • 977 Views
  • 1 replies
  • 1 likes

Cancelled my subscription but I was still charged (student)

PlanPremium (student)CountryEnglandDeviceiPhone 7Operating SystemiOS 12 My Question or Issue Hello! So pretty much I didn’t realise that the prices had raised for student premium to £9.99 monthly and being on £6.65 an hour for sixteen hours a week? C...

Visitor

Plan Premium (student) Country England Device iPhone 7 Operating System iOS 12   My Question or Issue   Hello! So pretty much I didn’t realise that the prices had raised for stud...

Billy-J

Spotify Star

962 Views

1 replies

0 likes

Premium
Student
Students price problem
Subscription
Subscription charged wrongly
  • 962 Views
  • 1 replies
  • 0 likes

Unwanted switch from yearly to monthly without notice

I was expecting my yearly subscription payment in December to be 99 EUR, but it seems like I have been switched back to monthly 9,99 EUR. This is an increase of my subscription price without any notice beforehand and I don't want this. Could somebody...

Casual Listener

I was expecting my yearly subscription payment in December to be 99 EUR, but it seems like I have been switched back to monthly 9,99 EUR. This is an increase of my subscription price without any noti...

Maxim

Spotify Star

769 Views

1 replies

0 likes

Subscription charged wrongly
  • 769 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is charging me for another account...

HiSo I my cousin wanted to do the 3 month free premium trial for spotify on her phone, so I put in my card info so she could use it and after the three months she was supposed to cancel it. Personally, I have a Premium subscription but I do the stude...

Newbie

Hi So I my cousin wanted to do the 3 month free premium trial for spotify on her phone, so I put in my card info so she could use it and after the three months she was supposed to cancel it. Pe...

Daisy

Spotify Legend

420 Views

1 replies

0 likes

Subscription charged wrongly
  • 420 Views
  • 1 replies
  • 0 likes