Topics with Label: Developer

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45974 Views
  • 16 replies
  • 4 likes
  • 45974 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28914 Views
  • 19 replies
  • 2 likes
  • 28914 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20268 Views
  • 6 replies
  • 1 likes
  • 20268 Views
  • 6 replies
  • 1 likes

[Developer] When you instruct someone to click "Update" under "Your Plan" ....

....to change a credit card - how about actually having an an actual "update" button? Your website instructions make zero sense and there is no way to contact anyone in support, so I am posting here

  • Visitor
  • ....to change a credit card - how about actually having an an actual "update" button?   Your website instructions make zero sense and there is no way to contact anyone in support, so I am post...
  • EthanS1
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • Developer
  • 169 Views
  • 1 replies
  • 0 likes

[All Platforms][Developer] Cant buy Duo premium, no matter the option

Cant buy Duo premium on south africa store, no matter the option it always defaults to mobile(vodacom) payment which is more expensive and i dont have a vodacom cell number, Fix your site and improve your support agents, They dont actually read what ...

  • Casual Listener
  • Cant buy Duo premium on south africa store, no matter the option it always defaults to mobile(vodacom) payment which is more expensive and i dont have a vodacom cell number, Fix your site and improve...
  • 181 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Developer
  • 181 Views
  • 0 replies
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