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Topics with Label: Subscription information

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5288 Views
  • 23 replies
  • 2 likes
  • 5288 Views
  • 23 replies
  • 2 likes

The payment of my subscription didn’t happen.

PremiumMexicoiPhone 7 PlusiOS 12.1.4 I got an email from Spotify telling me that the payment of my subscription did not happen. But the charges keep coming to my card and the card still works perfect. What I can do?

  • Visitor
  • Premium Mexico iPhone 7 Plus iOS 12.1.4   I got an email from Spotify telling me that the payment of my subscription did not happen. But the charges keep coming to my card and the card stil...
  • Brunelicia
  • Community Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • Payment
    Payment failure
    Payment Problems
    Subscription
    Subscription information
  • 359 Views
  • 1 replies
  • 0 likes

Subscription information is too basic

PlanPremium My Question or Issue Firstly, this is my 3rd time to renew my subscription, just like the previous 2 years, I received no notification that my account was about to expire (i pay yearly) and only found out after several attempts to login o...

  • Casual Listener
  • Plan Premium     My Question or Issue  Firstly, this is my 3rd time to renew my subscription, just like the previous 2 years, I received no notification that my account was about ...
  • emily-grace
  • Composer
  • 337 Views
  • 3 replies
  • 0 likes
  • Subscription information
  • 337 Views
  • 3 replies
  • 0 likes