Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: complaint

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • nacho121
  • Visitor
  • 11446 Views
  • 24 replies
  • 2 likes
  • 11446 Views
  • 24 replies
  • 2 likes

CANT PAY CANT USE PREMIUM

I literally had my bank issue me a credit card JUST to pay for Spotify and now it won't take it. It's valid, it's unlocked for international purchases (I'm from Chile) and still it won't work. This is honestly terrible and by reading some complaints ...

  • Newbie
  • ...s honestly terrible and by reading some complaints online I know it's not just me.
  • osornios
  • Spotify Star
  • 334 Views
  • 1 replies
  • 0 likes
  • complaint
    Credit Card
    Payment
    Premium
  • 334 Views
  • 1 replies
  • 0 likes