Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: accident

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1357 Views
  • 19 replies
  • 1 likes
  • 1357 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47287 Views
  • 20 replies
  • 3 likes
  • 47287 Views
  • 20 replies
  • 3 likes

Wrong account

I accidentally bought premium on the wrong account and not my main account, is there any way I can transfer the premium benefits to my main account and take them out of my second account?

  • Newbie
  • I accidentally bought premium on the wrong account and not my main account, is there any way I can transfer the premium benefits to my main account and take them out of my  second account? 
  • 688 Views
  • 0 replies
  • 0 likes
  • accident
    Help
  • 688 Views
  • 0 replies
  • 0 likes