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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76285 Views
  • 27 replies
  • 5 likes
  • 76285 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43377 Views
  • 19 replies
  • 2 likes
  • 43377 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31410 Views
  • 17 replies
  • 3 likes
  • 31410 Views
  • 17 replies
  • 3 likes

Google Nest - Eligible

Saw the offer for the free google nest mini last night, and tried to redeem it but it keeps telling me i'm not eligible. I am a premium member (originally a 6 month code) but have my card details on file for when it ends. Is this why I cannot redeem ...

  • Casual Listener
  • Saw the offer for the free google nest mini last night, and tried to redeem it but it keeps telling me i'm not eligible. I am a premium member (originally a 6 month code) but have my card details on ...
  • EthanS1
  • Community Legend
  • 1161 Views
  • 3 replies
  • 5 likes
  • Google Nest
    Ineligible
    Premium
  • 1161 Views
  • 3 replies
  • 5 likes