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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70980 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134765 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73676 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
257268 Views
156 replies
13 likes
Plan: Premium Country: Pakistan Device: iPhone X, Desktop Operating System: IOS 14, 15.1.1, Windows 10, Windows 11 My Question or Issue: For the last two days I’ve been trying to pay for students premium package for which I’m verified as a registered...
Plan: Premium Country: Pakistan Device: iPhone X, Desktop Operating System: IOS 14, 15.1.1, Windows 10, Windows 11 My Question or Issue: For the last two days I’ve been try...
Moderator
6566 Views
6 replies
0 likes
PlanFree/PremiumCountrySingaporeDevicePixel 3 XLOperating SystemAndroid 10 My Question or IssueI have been trying to subscribe to Spotify premium, and everytime I enter my debit card for payment details, I always get an error "Payment failed". Howeve...
Plan Free/Premium Country Singapore Device Pixel 3 XL Operating System Android 10 My Question or Issue I have been trying to subscribe to Spotify premium, and everytime I enter my de...
Spotify Star
32717 Views
10 replies
1 likes
Hi! I've been a premium user since February 27, 2018; unknowingly my bank has service charged more than what I should pay on my premium plan. (Premium Plan : ₱ 129.00 ; Service Charge from my bank : ₱ 300.00) I attached screenshots from my Metrobank ...
Hi! I've been a premium user since February 27, 2018; unknowingly my bank has service charged more than what I should pay on my premium plan. (Premium Plan : ₱ 129.00 ; Service Charge from my bank : ...
Roadie
1583 Views
2 replies
0 likes
PlanPremiumCountryIsrael My Question or IssueHy,I've changed my Payment to a new debit card 3 months ago but i still see that the old card is being charged for it.Also, i can see in that Payment window in Spotify Web that the debit card number is the...
Plan Premium Country Israel My Question or Issue Hy, I've changed my Payment to a new debit card 3 months ago but i still see that the old card is being charged for it. Also, i c...
Spotify Legend
1451 Views
3 replies
0 likes
PlanFamily PremiumCountryPortugalMy Question or IssueI want to change my payment method. I followed the FAQ's guide, but I can't find the option to update my payment method under Subscription. (see imgs attached)
Plan Family Premium Country Portugal My Question or Issue I want to change my payment method. I followed the FAQ's guide, but I can't find the option to update my payment method under Subscripti...
Spotify Star
788 Views
1 replies
0 likes
PlanPremiumCountryUSAMy Question or IssueMy debit card has been cancelled due to fraudulent activity, I’m supposed to receive a new one within a week but I don’t want my account to be down graded from premium because of this issue with my card. Do I ...
Plan Premium Country USA My Question or Issue My debit card has been cancelled due to fraudulent activity, I’m supposed to receive a new one within a week but I don’t want my account to be down ...
Spotify Star
2687 Views
1 replies
0 likes
Bonjour, Je souhaite m'abonner à spotify premium mais le problême est que je n'ai pas de cartes de crédit. Je désire donc payer avec mon compte paypal sur le quel est lié ma carte de débit mais quand je clique sur m'abonner, moyen de payer, paypal à ...
Bonjour, Je souhaite m'abonner à spotify premium mais le problême est que je n'ai pas de cartes de crédit. Je désire donc payer avec mon compte paypal sur le quel est lié ma carte de déb...
Spotify Legend
4206 Views
1 replies
0 likes
PlanPremiumCountryMexicoMy Question or IssueHi!I was paying the student discount in spotify but now i joined a family premium plan. How do i cancel my subscription in the student plan so i dont pay the following months?
Plan Premium Country Mexico My Question or Issue Hi! I was paying the student discount in spotify but now i joined a family premium plan. How do i cancel my subscription in the student p...
Spotify Star
2984 Views
1 replies
0 likes
PlanPremiumCountrysweden My Question or Issue Hi! Is there anyone out there that can explain how you go about changing the date of which Spotify charges you? (For premium). In writhing moment they charge me at the 18th every month, and by that time e...
Plan Premium Country sweden My Question or Issue Hi! Is there anyone out there that can explain how you go about changing the date of which Spotify charges you? (Fo...
Music Fan
2488 Views
2 replies
0 likes
PlanPremiumCountry Sweden My Question or Issue I'm trying to continue my subscription but when I put my card details in I get an error saying the card does not match my country The cards billing address is in Sweden as is my account The card is issue...
Plan Premium Country Sweden My Question or Issue I'm trying to continue my subscription but when I put my card details in I get an error saying the card does not match my count...
Spotify Legend
695 Views
1 replies
0 likes
Dear spotify/reader, I keep having troubles ordering a spotify student premium subscription. Over the past few days i keep getting the message that my bank or card are not responding/functioning/?. The debit master card works everywhere else where i ...
Dear spotify/reader, I keep having troubles ordering a spotify student premium subscription. Over the past few days i keep getting the message that my bank or card are not responding/functio...
Roadie
610 Views
1 replies
0 likes
