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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with
subject "Important information about Premium Mini"saying that "We’re
reaching out to let you know that as of April 2nd, 2025, we are no
longer offering the ability to purchase the Prem...
We have a Premium Family Plan. My husband is trying to listen to an
Audiobook but he got cut off because apparently there are only a certain
number of hours per month you can listen? Other than the fact that this
makes zero sense (WHY???) I am trying...
What are the actual differences between the Basic Individual plan and
the premium ones? Looks like it might be the access to the audiobooks,
but spotify doesn't make it clear.
PlanTrying to get student subscriptionCountry DeviceDell Pro
DeskOperating SystemWindows 10 My Question or IssueI am trying to start
a student subscription but when I was unable to upload proof of student
status before my session timed out. When I ac...
...here I left off). The SheerID registration page made me go through the process of filling in name, email, country, university and phone number again - which I did do. However, when I clicked 'next', it s...
PlanFree/Premium student idCountryTurkeyDeviceIphone xs maxOperating
Systemlatest version of ios My Question or IssueI can not recieve the
discount of student premium.Even though it is my first account, sheer id
says that my sheer id is used.I am goi...
Plan Free/Premium student id Country Turkey Device Iphone xs max Operating System latest version of ios My Question or Issue I can not recieve the discount of student ...
Dear Spotify StaffA few days ago I tried to upgrade from free to Student
premium by sending a document for verification to SheerId. Unfortunately
I still haven't had an answer from SheerId, and when I want to re-apply
I can't. I'm a student of a univ...
Dear Spotify Staff A few days ago I tried to upgrade from free to Student premium by sending a document for verification to SheerId. Unfortunately I still haven't had an answer from SheerId, and w...
Recently, spotify informed me that my student discount would no longer
be compatible with my current college (hillsdale college). This is
absolutely ridiculous! The requirement is that it be a title IV
college?! that merely means that the college aac...
...eeds to be fixed immediately. I realize spotify does not do the college verification process, they contract through sheerID. However, it is their responsibilty to fix this problem. Tell sheerID to g...