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Topics with Label: payment issue

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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 7842 Views
  • 23 replies
  • 2 likes
  • 7842 Views
  • 23 replies
  • 2 likes

Solved!!Superuser Contribution Contínuas falhas no método de pagamento

PlanFree/PremiumCountryBrazilDevice(Samsung Galaxy S7/Dell Inspiron 11)Operating System(Android Oreo/Windows 10) My Question or IssueBom, estou há quatro dias tentando voltar a ser assinante Premium após ter tido minha assinatura cancelada em razão d...

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  • Casual Listener
  • Plan Free/Premium Country Brazil Device (Samsung Galaxy S7/Dell Inspiron 11) Operating System (Android Oreo/Windows 10)   My Question or Issue Bom, estou há quatro dias tentando v...
  • natsousasilva
  • Visitor
  • 27111 Views
  • 51 replies
  • 12 likes
  • payment issue
  • 27111 Views
  • 51 replies
  • 12 likes

Spotify keeps saying update payment

Every time i go to the app it tells me my payment method has failed. Buy ny bank statement shows it wemt through a while ago. Is this a bug on the app or do i need to redo my payment method? PlanDuoCountryUnited States DeviceGalaxy s10Operating Syste...

  • Newbie
  • Every time i go to the app it tells me my payment method has failed. Buy ny bank statement shows it wemt through a while ago. Is this a bug on the app or do i need to redo my payment method?  ...
  • Jose_M
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • payment issue
  • 150 Views
  • 1 replies
  • 0 likes

Canceled but still charged

I canceled my 3 month trial but I am still being charged. In December I got the offer, 3 months for 6.99, for 2 accounts. For the first account I paid the price and got a premium plan. For the second account they didn’t charge me, I think because it ...

  • Visitor
  • I canceled my 3 month trial but I am still being charged. In December I got the offer, 3 months for 6.99, for 2 accounts. For the first account I paid the price and got a premium plan. For the second...
  • Billy-J
  • Spotify Star
  • 357 Views
  • 1 replies
  • 0 likes
  • payment issue
    Subscription
  • 357 Views
  • 1 replies
  • 0 likes

[BY] Не проходит оплата плана картой

Пытаюсь купить подписку для семьи. Оплата картой не проходит. Карта Альфа Банка (MasterCard). В банке сказали, что данная операция может произвестись со стороны банка. Деньги на карте есть. Страна аккаунта Беларусь. Ошибка при оплате:PlanSpotify Prem...

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  • Casual Listener
  • Пытаюсь купить подписку для семьи. Оплата картой не проходит. Карта Альфа Банка (MasterCard). В банке сказали, что данная операция может произвестись со стороны банка. Деньги на карте есть. Страна ак...
  • LikeLifeItself
  • Casual Listener
  • 1943 Views
  • 1 replies
  • 2 likes
  • Family Premium Plan
    payment issue
    Premium
  • 1943 Views
  • 1 replies
  • 2 likes