Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanTrial PremiumCountryItalyDeviceOne Plus 7Operating System(Android Oxygen) My QuestionI've never had Spotify Premium, only the Free one. Today I signed up for a 3 month trial offer and I prepaid premium account for one year from the end of the off...
PlanPremiumCountryBrazilDeviceXiaomi mi 5Operating SystemAndroid Oreo My Question or IssueHi,I´ve received some emails with 3-month premium plan. Valid until 30/06/2020.I accepted my new subsctiption by email link, but when I finished the subsctiptio...
I see the offer that Spotify is holding now - 3 months for only $0.99. After the 3 months, the service will be $9.99/month. But if you are a student, will it be $4.99/month? The promo doesn't specify that it will be 4.99 for students so I just want t...