Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
PlanTrial PremiumCountryItalyDeviceOne Plus 7Operating System(Android Oxygen) My QuestionI've never had Spotify Premium, only the Free one. Today I signed up for a 3 month trial offer and I prepaid premium account for one year from the end of the off...
Newbie
Plan Trial Premium Country Italy Device One Plus 7 Operating System (Android Oxygen) My Question I've never had Spotify Premium, only the Free one. Today I signed up for a 3 month tr...
Mihail
Spotify Legend
2445 Views
2 replies
0 likes
PlanPremiumCountryBrazilDeviceXiaomi mi 5Operating SystemAndroid Oreo My Question or IssueHi,I´ve received some emails with 3-month premium plan. Valid until 30/06/2020.I accepted my new subsctiption by email link, but when I finished the subsctiptio...
Casual Listener
Plan Premium Country Brazil Device Xiaomi mi 5 Operating System Android Oreo My Question or Issue Hi, I´ve received some emails with 3-month premium plan. Valid until 30/06/202...
Luan
Spotify Star
975 Views
5 replies
0 likes
I see the offer that Spotify is holding now - 3 months for only $0.99. After the 3 months, the service will be $9.99/month. But if you are a student, will it be $4.99/month? The promo doesn't specify that it will be 4.99 for students so I just want t...
Newbie
I see the offer that Spotify is holding now - 3 months for only $0.99. After the 3 months, the service will be $9.99/month. But if you are a student, will it be $4.99/month? The promo doesn't specify...
Maxim
Spotify Star
736 Views
1 replies
0 likes