Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Student Plan cancel

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • nacho121
  • Visitor
  • 11205 Views
  • 24 replies
  • 2 likes
  • 11205 Views
  • 24 replies
  • 2 likes

Superuser Contribution I have a Spotify student plan and i bought family plan but now but still i have student plan...

PlanStudent PremiumCountryIndia Operating SystemWindows 10 My Question or IssueI have a Spotify student plan and student id verified account (till September 2023) and i bought family plan but still when i view my account its showing student plan acti...

Screenshot 2022-11-18 173816.png
  • Casual Listener
  • Plan Student Premium Country India   Operating System Windows 10   My Question or Issue I have a Spotify student plan and student id verified account (till September 2023) and i bo...
  • js6065
  • Casual Listener
  • 588 Views
  • 4 replies
  • 0 likes
  • Family Plan Issue
    Student Plan cancel
  • 588 Views
  • 4 replies
  • 0 likes

My student discount has been canceled too early

PlanPremium studentCountry DeviceiPhone 7; iPad Operating System(iOS 10 My Questionmy student discount has been canceled too early. Should have been for 12 months (April 2018 - March 2019) but has been discontinued by December 2018. PayPal history fo...

  • Newbie
  • Plan Premium student Country   Device iPhone 7; iPad  Operating System (iOS 10   My Question my student discount has been canceled too early. Should have been for 12 months (...
  • OneByBoo
  • Roadie
  • 345 Views
  • 1 replies
  • 0 likes
  • student discount Europe
    Student Plan cancel
  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Premium suddenly Switched and Charged full Premium

I just recently re-upped my student subscription so I know it wasn't the 1 year timer that set this off. My account suddenly switched this month from Student to regular Premium and charged my the full amount AND I can not access premium Hulu, is ther...

  • Newbie
  • I just recently re-upped my student subscription so I know it wasn't the 1 year timer that set this off. My account suddenly switched this month from Student to regular Premium and charged my the ful...
  • SergioDavid
  • Roadie
  • 736 Views
  • 1 replies
  • 0 likes
  • incorrect charge
    Premium
    Student Plan cancel
    student premium
  • 736 Views
  • 1 replies
  • 0 likes