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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76224 Views
  • 27 replies
  • 5 likes
  • 76224 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43364 Views
  • 19 replies
  • 2 likes
  • 43364 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31393 Views
  • 17 replies
  • 3 likes
  • 31393 Views
  • 17 replies
  • 3 likes

Solved!!Superuser Contribution Is the three months of free premium on Samsung promotion still active?

PlanFree/PremiumCountryUSADeviceSamsung Galaxy A02sOperating SystemAndroid My Question or IssueI was going to sign up with the free three months Samsung promo on my new phone but I can't find the option any more, I have not yet had Spotify premium an...

  • Casual Listener
  • ...hone but I can't find the option any more, I have not yet had Spotify premium and this Samsung site https://www.samsung.com/us/mobile/galaxy/offers/spotify/ says the promotion lasts till May 3, 2022
  • CMitchell317
  • Newbie
  • 1700 Views
  • 4 replies
  • 0 likes
  • promotion
  • 1700 Views
  • 4 replies
  • 0 likes

Spotify wouldn't fulfill my Google Home Mini promotion!

PlanFamily PremiumCountryUSDevice(iPhone 10, iPhone 8, Samsung Galaxy 9, Macbook Pro)Operating System(iOS 10, Android Oreo, etc.) My Question or IssueWe confirmed the Google Home Mini promo while it was still active on Nov. 13th, 2019. Per our confir...

  • Casual Listener
  • ...elp chat with them today hoping to clear it up and receive the Google Home Mini. And all they said was they couldn't help me, that the promotion had expired. Even though I signed up before the promotion...
  • Doug1950
  • Visitor
  • 613 Views
  • 1 replies
  • 1 likes
  • google
    Google Home Mini
    promotion
    Spotify
  • 613 Views
  • 1 replies
  • 1 likes

Spotify Premium promotion with Google Home Mini

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 9 / Custom DesktopOperating SystemAndroid Oreo / Windows 10My Question or IssueAlmost four weeks ago, I applied for the promotion and I was even eligible because I've never done one of these pr...

Spotify.JPG
  • Regular
  • ...he promotion and I was even eligible because I've never done one of these promotions before. I was able to get the email that says "Your Google Home Mini is available" so I went through the whole p...
  • Jᴀᴄᴋ
  • Roadie
  • 640 Views
  • 1 replies
  • 0 likes
  • Google Home Mini
    Premium
    promotion
  • 640 Views
  • 1 replies
  • 0 likes

Can’t link Google and Spotify Accounts

PlanFamilyCountryUSADevice(iPhone 7+)Operating System(iOS 10) My Question or IssueI received an email on 10/23 (after "ordering" the free Google Mini), stating that my Mini is now available and I need to link Spotify and Google accounts. When I follo...

  • Casual Listener
  • Plan Family Country USA Device (iPhone 7+) Operating System (iOS 10)   My Question or Issue I received an email on 10/23 (after "ordering" the free Google Mini), stating that my Mini i...
  • amhaygard
  • Casual Listener
  • 531 Views
  • 1 replies
  • 1 likes
  • Google Home Mini
    link accounts
    Mini
    promotion
  • 531 Views
  • 1 replies
  • 1 likes

Google Home Mini Deal Validation Error

I ordered a Home Mini with the new promotion from Spotify, the transaction went through and my one-time promo code was used but then I got an email stating "We had to cancel your order because we were unable to validate some of your information." I c...

  • Newbie
  • I ordered a Home Mini with the new promotion from Spotify, the transaction went through and my one-time promo code was used but then I got an email stating "We had to cancel your order because we w...
  • Frances77
  • Newbie
  • 3316 Views
  • 19 replies
  • 7 likes
  • Error
    google
    Home
    Mini
    promotion
    validation
  • 3316 Views
  • 19 replies
  • 7 likes

[Canada]Google Home Mini Order Cancelled and Spotify Told Me They Can't Do Anything

After using the promotion link for the Google Home Mini and the order went through, Google Store cancelled my order. I think there was something wrong with the billing address.GS cancelled order email I called Google Store, they said I need to contac...

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  • Casual Listener
  • After using the promotion link for the Google Home Mini and the order went through, Google Store cancelled my order. I think there was something wrong with the billing address. GS cancelled o...
  • askariya
  • Music Fan
  • 931 Views
  • 4 replies
  • 0 likes
  • promotion
  • 931 Views
  • 4 replies
  • 0 likes

Superuser Contribution $0.99 for 3 months should be available to ALL

I haven’t used the 7 day trial only free. I am aware of the $0.99 promo at the end of the year. I have been sent emails about it. So I decided today to purchase this promo and it says I’m not eligible as I have already used a trial and it tells me I ...

  • Newbie
  • I haven’t used the 7 day trial only free. I am aware of the $0.99 promo at the end of the year. I have been sent emails about it. So I decided today to purchase this promo and it says I’m not eligibl...
  • Peter
  • Spotify Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • $0.99
    Email notifications
    Not eligible
    promo
    promotion
  • 315 Views
  • 1 replies
  • 0 likes

Question about promotions and giftcards

Hi I want to get the new promotion where I can get a full year of Spotify for the price of ten months, however i've been gifted two Spotify gift cards totaling to 9 months worth of premium. I've read the terms and conditions and I cannot use them to ...

  • Newbie
  • Hi   I want to get the new promotion where I can get a full year of Spotify for the price of ten months, however i've been gifted two Spotify gift cards totaling to 9 months worth of premium....
  • Maxim
  • Spotify Star
  • 420 Views
  • 1 replies
  • 0 likes
  • balance
    card
    gift
    Gift Card
    gift card balance
    Pay
    promotion
  • 420 Views
  • 1 replies
  • 0 likes