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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

147955 Views

69 replies

10 likes

Premium for Family
  • 147955 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

93436 Views

89 replies

4 likes

  • 93436 Views
  • 89 replies
  • 4 likes

Upgrading to Family Plan

My payment was just taken out yesterday for my 9.99 subscription. I would like to upgrade to the family plan for 14.99. If I upgrade will it take an additional 14.99 or just they extra 5.00? Thanks!

Newbie

  My payment was just taken out yesterday for my 9.99 subscription. I would like to upgrade to the family plan for 14.99. If I upgrade will it take an additional 14.99 or just they extra 5.00...

Loxer

Community Legend

630 Views

1 replies

0 likes

Account
Subscription
upgrade
  • 630 Views
  • 1 replies
  • 0 likes

I CAN'T UPGRADE TO PREMIUM

When i try to upgrade, the american express sent me a message for the authorization for 3 times (so the card has no problem), but then the upgrade doesn't proceed and the website shows me this message (see the attached pic) "it looks like you already...

Newbie

When i try to upgrade, the american express sent me a message for the authorization for 3 times (so the card has no problem), but then the upgrade doesn't proceed and the website shows me this m...

Luke

Community Legend

536 Views

1 replies

0 likes

Payment
Premium
upgrade
  • 536 Views
  • 1 replies
  • 0 likes

Subscription Upgrade Assist

Plan: Premium + Hulu (NON- student)Country: US I can't figure out how to upgrade from Hulu to Hulu Premium. May I please have assistance with that?Thank you much! malindhe_sue

Casual Listener

Plan: Premium + Hulu (NON- student) Country: US   I can't figure out how to upgrade from Hulu to Hulu Premium.  May I please have assistance with that? Thank you much!  malindhe_sue

OneByBoo

Roadie

767 Views

3 replies

0 likes

Subscription
upgrade
  • 767 Views
  • 3 replies
  • 0 likes

Upgrade page do not fully load with the payment form

I'm moved from Northern Cyprus (Spotify knows this location as the Turkey because of the de-facto government) to Azerbaijan. The end of my subscription, the Spotify Windows app says:"Your country does not match the one set in your profile. To continu...

Regular

...ountry does not match the one set in your profile. To continue use, update your profile or upgrade your Spotify account. (Error code: 408)".    This part is made me too sad. But then I t...

Leonardo

Roadie

1272 Views

7 replies

0 likes

Desktop
Payment
upgrade
Web Player
  • 1272 Views
  • 7 replies
  • 0 likes

Charged thrice! Please help.

I logged in to my spotify account to Update my payment. I made the transaction (first 2) on my cellphone and the internet keeps going down so i have to refresh the page over again. I got pissed off so i went to my laptop and re_enter my payment again...

Newbie

I logged in to my spotify account to Update my payment. I made the transaction (first 2) on my cellphone and the internet keeps going down so i have to refresh the page over again. I got pissed off s...

Maxim

Spotify Star

575 Views

1 replies

0 likes

Charged thrice
Payments
upgrade
  • 575 Views
  • 1 replies
  • 0 likes

Falha no Upgrade para conta Premium

Tenho o comprovante de pagamento da conta Premium, mas meu perfil continua mais de 05 dias.

Casual Listener

Tenho o comprovante de pagamento da conta Premium, mas meu perfil continua mais de 05 dias.

Bittencourt

Spotify Star

1752 Views

11 replies

0 likes

conta
falha
Premium
upgrade
  • 1752 Views
  • 11 replies
  • 0 likes