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Topics with Label: upgrade

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5223 Views
  • 23 replies
  • 2 likes
  • 5223 Views
  • 23 replies
  • 2 likes

Upgrading to Family Plan

My payment was just taken out yesterday for my 9.99 subscription. I would like to upgrade to the family plan for 14.99. If I upgrade will it take an additional 14.99 or just they extra 5.00? Thanks!

  • Newbie
  •   My payment was just taken out yesterday for my 9.99 subscription. I would like to upgrade to the family plan for 14.99. If I upgrade will it take an additional 14.99 or just they extra 5.00...
  • Loxer
  • Community Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
    upgrade
  • 376 Views
  • 1 replies
  • 0 likes

I CAN'T UPGRADE TO PREMIUM

When i try to upgrade, the american express sent me a message for the authorization for 3 times (so the card has no problem), but then the upgrade doesn't proceed and the website shows me this message (see the attached pic) "it looks like you already...

  • Newbie
  • When i try to upgrade, the american express sent me a message for the authorization for 3 times (so the card has no problem), but then the upgrade doesn't proceed and the website shows me this m...
  • Luke
  • Spotify Star
  • 372 Views
  • 1 replies
  • 0 likes
  • Payment
    Premium
    upgrade
  • 372 Views
  • 1 replies
  • 0 likes

Subscription Upgrade Assist

Plan: Premium + Hulu (NON- student)Country: US I can't figure out how to upgrade from Hulu to Hulu Premium. May I please have assistance with that?Thank you much! malindhe_sue

  • Casual Listener
  • Plan: Premium + Hulu (NON- student) Country: US   I can't figure out how to upgrade from Hulu to Hulu Premium.  May I please have assistance with that? Thank you much!  malindhe_sue
  • OneByBoo
  • Roadie
  • 472 Views
  • 3 replies
  • 0 likes
  • Subscription
    upgrade
  • 472 Views
  • 3 replies
  • 0 likes

Upgrade page do not fully load with the payment form

I'm moved from Northern Cyprus (Spotify knows this location as the Turkey because of the de-facto government) to Azerbaijan. The end of my subscription, the Spotify Windows app says:"Your country does not match the one set in your profile. To continu...

  • Regular
  • ...ountry does not match the one set in your profile. To continue use, update your profile or upgrade your Spotify account. (Error code: 408)".    This part is made me too sad. But then I t...
  • Leonardo
  • Roadie
  • 741 Views
  • 7 replies
  • 0 likes
  • Desktop
    Payment
    upgrade
    Web Player
  • 741 Views
  • 7 replies
  • 0 likes

Charged thrice! Please help.

I logged in to my spotify account to Update my payment. I made the transaction (first 2) on my cellphone and the internet keeps going down so i have to refresh the page over again. I got pissed off so i went to my laptop and re_enter my payment again...

  • Newbie
  • I logged in to my spotify account to Update my payment. I made the transaction (first 2) on my cellphone and the internet keeps going down so i have to refresh the page over again. I got pissed off s...
  • Maxim
  • Spotify Star
  • 341 Views
  • 1 replies
  • 0 likes
  • Charged thrice
    Payments
    upgrade
  • 341 Views
  • 1 replies
  • 0 likes

Falha no Upgrade para conta Premium

Tenho o comprovante de pagamento da conta Premium, mas meu perfil continua mais de 05 dias.

  • Casual Listener
  • Tenho o comprovante de pagamento da conta Premium, mas meu perfil continua mais de 05 dias.
  • Bittencourt
  • Spotify Star
  • 905 Views
  • 11 replies
  • 0 likes
  • conta
    falha
    Premium
    upgrade
  • 905 Views
  • 11 replies
  • 0 likes