Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: no pudimos tomar tu pago

Labels

Forum Posts

Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

DLMOC

Visitor

70449 Views

19 replies

94 likes

  • 70449 Views
  • 19 replies
  • 94 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

134317 Views

69 replies

10 likes

Premium for Family
  • 134317 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

72871 Views

89 replies

4 likes

  • 72871 Views
  • 89 replies
  • 4 likes

Superuser Contribution Como no pudimos tomar tu pago, hemos puesto tu suscripción en pausa por el momento.

Nunca tuve problemas de pago con mis tarjetas de crédito, todos los pagos de spotify los realizo por débito automático y los cargos los carga Spotify.No entiendo porque dicen que no pueden procesar la carga del pago, necesitaria una explicacion.Me di...

Casual Listener

Nunca tuve problemas de pago con mis tarjetas de crédito, todos los pagos de spotify los realizo por débito automático y los cargos los carga Spotify. No entiendo porque dicen que no pueden procesar...

Sebasred

Casual Listener

1121 Views

5 replies

0 likes

no pudimos tomar tu pago
  • 1121 Views
  • 5 replies
  • 0 likes