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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76498 Views
  • 27 replies
  • 5 likes
  • 76498 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43433 Views
  • 19 replies
  • 2 likes
  • 43433 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31478 Views
  • 17 replies
  • 3 likes
  • 31478 Views
  • 17 replies
  • 3 likes

Superuser Contribution Spotify makes it impossible to cancel Premium Subscription

PlanPremiumCountry USA DeviceSamsung 8+Operating SystemAndroid Spotify continues to raise an error condition when I try to cancel my Premium Account. I've tried several different devices and different browsers. I think this is a clumsy, fraudulent wa...

  • Visitor
  • Plan Premium Country USA   Device Samsung 8+ Operating System Android    Spotify continues to raise an error condition when I try to cancel my Premium Account. I've tried seve...
  • Ver
  • Spotify Legend
  • 633 Views
  • 4 replies
  • 1 likes
  • annoyance
    bad service
    fraud
  • 633 Views
  • 4 replies
  • 1 likes