Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: region

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Mariia-cz
  • Casual Listener
  • 13214 Views
  • 26 replies
  • 2 likes
  • 13214 Views
  • 26 replies
  • 2 likes

Solved!! Do I have to pay for the Premium again after changing the region in the settings?

My Question or IssueI live in Turkey, today I paid for a premium subscription for 1 year. Next month I have to fly to the USA and stay there for 9 months, and then I plan to change the region in the settings to USA and add an American payment method,...

  • Casual Listener
  • My Question or Issue I live in Turkey, today I paid for a premium subscription for 1 year. Next month I have to fly to the USA and stay there for 9 months, and then I plan to change the region in t...
  • Maxim
  • Spotify Star
  • 453 Views
  • 1 replies
  • 0 likes
  • country
    Premium
    region
  • 453 Views
  • 1 replies
  • 0 likes

CIS Region Subscriptions and Prices

I'm a resident of Armenia and only have payment options available that are Armenian. I am hugely disappointed that the Armenian prices are higher than prices in Russia, although the country is no better economically than the latter, let alone that I ...

  • Newbie
  • ...se and pay for the service if it was actually reasonable and adjusted for the region.     
  • Maxim
  • Spotify Star
  • 507 Views
  • 1 replies
  • 0 likes
  • Duo
    Premium
    Price
    region
  • 507 Views
  • 1 replies
  • 0 likes