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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • lauren_mal
  • Casual Listener
  • 48740 Views
  • 21 replies
  • 4 likes
  • 48740 Views
  • 21 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 30385 Views
  • 19 replies
  • 2 likes
  • 30385 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 21026 Views
  • 6 replies
  • 1 likes
  • 21026 Views
  • 6 replies
  • 1 likes

Solved!! Can I get a refund?

Hi! Is there any chance to get a refund for premium account? It charged me 2 days ago and I forgot to cancel that premium before... Of course you can take my premium month, I don't mind I just need that money back. Is there any chance to cancel that ...

  • Casual Listener
  • ...ust need that money back. Is there any chance to cancel that payment?   Appreciate for any advice.
  • Jᴀᴄᴋ
  • Roadie
  • 1214 Views
  • 3 replies
  • 1 likes
  • money
    Premium
    refund
    refunds
  • 1214 Views
  • 3 replies
  • 1 likes

Solved!! Change payment date

PlanPremiumCountrysweden My Question or Issue Hi! Is there anyone out there that can explain how you go about changing the date of which Spotify charges you? (For premium). In writhing moment they charge me at the 18th every month, and by that time e...

  • Newbie
  • ...or premium). In writhing moment they charge me at the 18th every month, and by that time every month I usually don’t have money on my card (I transfer If I need to purchase something). I know that t...
  • diadara
  • Music Fan
  • 1646 Views
  • 2 replies
  • 0 likes
  • Change
    charge
    date
    debit
    Debit Card
    money
    Payment
  • 1646 Views
  • 2 replies
  • 0 likes

Env: prod