Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: receipt

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1417 Views
  • 19 replies
  • 1 likes
  • 1417 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47351 Views
  • 20 replies
  • 3 likes
  • 47351 Views
  • 20 replies
  • 3 likes

no activation code

PlanFreeCountrygermanyDeviceiPhone 7Operating SystemIOS 14 My Question or Issueso i went to buy an activation code and its an older one witch still requires a reciept. i dodnt know this at the time and thus didnt ask for the reciept. is there anythin...

  • Casual Listener
  • Plan Free Country germany Device iPhone 7 Operating System IOS 14   My Question or Issue so i went to buy an activation code and its an older one witch still requires a reciept. i dodn...
  • Billy-J
  • Spotify Star
  • 1173 Views
  • 3 replies
  • 0 likes
  • receipt
  • 1173 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium does not come with Hulu anymore but I could still use it

I realized there was an issue when I could not log into Hulu on my laptop although I had been logged in on my iphone with my current plan. So I log out of Hulu on my iphone and try to sign in again and selected the restore purchase and it said no sub...

  • Casual Listener
  • ...y Receipts for the past 2 months (February and March) it indicated that the Product being paid for was Premium and Hulu.*** Any month before February said Premium for s...
  • Xenia
  • Moderator
  • 4530 Views
  • 1 replies
  • 0 likes
  • Login
    receipt
  • 4530 Views
  • 1 replies
  • 0 likes

Premium not showing

I bought the 1-year Spotify plan for €99, but it did not show up in my account. It shows under "receipts". But even when I log out, and log in again it does not show that I have Spotify for 1 year. I used to have the premium plan for which I paid €9,...

  • Newbie
  • I bought the 1-year Spotify plan for €99, but it did not show up in my account. It shows under "receipts". But even when I log out, and log in again it does not show that I have Spotify for 1 year. I...
  • Luke
  • Spotify Star
  • 302 Views
  • 1 replies
  • 0 likes
  • plan
    Premium
    receipt
    Subscription
  • 302 Views
  • 1 replies
  • 0 likes