Topics with Label: receipt

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 46044 Views
  • 16 replies
  • 4 likes
  • 46044 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28931 Views
  • 19 replies
  • 2 likes
  • 28931 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20293 Views
  • 6 replies
  • 1 likes
  • 20293 Views
  • 6 replies
  • 1 likes

no activation code

PlanFreeCountrygermanyDeviceiPhone 7Operating SystemIOS 14 My Question or Issueso i went to buy an activation code and its an older one witch still requires a reciept. i dodnt know this at the time and thus didnt ask for the reciept. is there anythin...

  • Casual Listener
  • Plan Free Country germany Device iPhone 7 Operating System IOS 14   My Question or Issue so i went to buy an activation code and its an older one witch still requires a reciept. i dodn...
  • Billy-J
  • Spotify Star
  • 657 Views
  • 3 replies
  • 0 likes
  • receipt
  • 657 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium does not come with Hulu anymore but I could still use it

I realized there was an issue when I could not log into Hulu on my laptop although I had been logged in on my iphone with my current plan. So I log out of Hulu on my iphone and try to sign in again and selected the restore purchase and it said no sub...

  • Casual Listener
  • ...ook at my   Receipts for the past 2 months (February and March) it indicated that the Product   being paid for was   Premium and Hulu.*** Any month before February said P...
  • Xenia
  • Moderator
  • 3584 Views
  • 1 replies
  • 0 likes
  • billing
    Login
    receipt
  • 3584 Views
  • 1 replies
  • 0 likes

Premium not showing

I bought the 1-year Spotify plan for €99, but it did not show up in my account. It shows under "receipts". But even when I log out, and log in again it does not show that I have Spotify for 1 year. I used to have the premium plan for which I paid €9,...

  • Newbie
  • I bought the 1-year Spotify plan for €99, but it did not show up in my account. It shows under "receipts". But even when I log out, and log in again it does not show that I have Spotify for 1 year. I...
  • Luke
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • plan
    Premium
    receipt
    Subscription
  • 217 Views
  • 1 replies
  • 0 likes