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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Maxim
  • Spotify Star
  • 83620 Views
  • 30 replies
  • 5 likes
  • 83620 Views
  • 30 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 45692 Views
  • 19 replies
  • 3 likes
  • 45692 Views
  • 19 replies
  • 3 likes

I paid for premium on the wrong account. how do I fix this?

PremiumCanada Iphone XRIOS 13 I paid for premium on my phone for the wrong account. when I pressed on the flyer in my email for *snip* but because I was still logged in to *snip* and had already paid for premium before I realized it was the wrong acc...

  • Visitor
  • Premium Canada   Iphone XR IOS 13   I paid for premium on my phone for the wrong account. when I pressed on the flyer in my email for *snip* but because I was still logged in t...
  • Billy-J
  • Spotify Star
  • 379 Views
  • 1 replies
  • 0 likes
  • Fix
    Help
    paid
    Premium
  • 379 Views
  • 1 replies
  • 0 likes

Switching from Spotify Premium to Premium with Hulu

I currently have a Spotify premium membership. It renewed and was paid for three days ago, a regular $9.99 plus tax payment. However, I now want to switch to Spotify Premium with Hulu. If I do switch, will I have to pay for this month on the Premium ...

  • Casual Listener
  • I currently have a Spotify premium membership. It renewed and was paid for three days ago, a regular $9.99 plus tax payment. However, I now want to switch to Spotify Premium with Hulu. If I do s...
  • Billy-J
  • Spotify Star
  • 543 Views
  • 3 replies
  • 0 likes
  • Hulu
    Hulu-spotify
    paid
    Premium
  • 543 Views
  • 3 replies
  • 0 likes

Solved!! I Paid Spotify but Spotify says I didn't

Hi.I bought a 30€ Spotify giftcard from Lottomatica, in Italy.I reedeemed It but today I received a message: Your Premium is Paused What can I do??I have receipts and screenshots. Thank you.

  • Regular
  • Hi. I bought a 30€ Spotify giftcard from Lottomatica, in Italy. I reedeemed It but today I received a message: Your Premium is Paused   What can I do?? I have receipts and screenshots. &nb...
  • NielAnthony
  • Casual Listener
  • 450 Views
  • 2 replies
  • 0 likes
  • Gift Cards
    paid
  • 450 Views
  • 2 replies
  • 0 likes