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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 59468 Views
  • 25 replies
  • 5 likes
  • 59468 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 35414 Views
  • 19 replies
  • 2 likes
  • 35414 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 26593 Views
  • 16 replies
  • 2 likes
  • 26593 Views
  • 16 replies
  • 2 likes

I paid for premium on the wrong account. how do I fix this?

PremiumCanada Iphone XRIOS 13 I paid for premium on my phone for the wrong account. when I pressed on the flyer in my email for *snip* but because I was still logged in to *snip* and had already paid for premium before I realized it was the wrong acc...

  • Visitor
  • Premium Canada   Iphone XR IOS 13   I paid for premium on my phone for the wrong account. when I pressed on the flyer in my email for *snip* but because I was still logged in t...
  • Billy-J
  • Spotify Star
  • 318 Views
  • 1 replies
  • 0 likes
  • Fix
    Help
    paid
    Premium
  • 318 Views
  • 1 replies
  • 0 likes

Switching from Spotify Premium to Premium with Hulu

I currently have a Spotify premium membership. It renewed and was paid for three days ago, a regular $9.99 plus tax payment. However, I now want to switch to Spotify Premium with Hulu. If I do switch, will I have to pay for this month on the Premium ...

  • Casual Listener
  • I currently have a Spotify premium membership. It renewed and was paid for three days ago, a regular $9.99 plus tax payment. However, I now want to switch to Spotify Premium with Hulu. If I do s...
  • Billy-J
  • Spotify Star
  • 481 Views
  • 3 replies
  • 0 likes
  • Hulu
    Hulu-spotify
    paid
    Premium
  • 481 Views
  • 3 replies
  • 0 likes

Solved!! I Paid Spotify but Spotify says I didn't

Hi.I bought a 30€ Spotify giftcard from Lottomatica, in Italy.I reedeemed It but today I received a message: Your Premium is Paused What can I do??I have receipts and screenshots. Thank you.

  • Regular
  • Hi. I bought a 30€ Spotify giftcard from Lottomatica, in Italy. I reedeemed It but today I received a message: Your Premium is Paused   What can I do?? I have receipts and screenshots. &nb...
  • NielAnthony
  • Casual Listener
  • 385 Views
  • 2 replies
  • 0 likes
  • Gift Cards
    paid
  • 385 Views
  • 2 replies
  • 0 likes