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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • lauren_mal
  • Casual Listener
  • 48682 Views
  • 21 replies
  • 4 likes
  • 48682 Views
  • 21 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 30370 Views
  • 19 replies
  • 2 likes
  • 30370 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 21007 Views
  • 6 replies
  • 1 likes
  • 21007 Views
  • 6 replies
  • 1 likes

Italy-Sconto studenti: mancato reindirizzamento

Premesso che: ho già contattato l'assistenza clienti e mi hanno detto di porre il quesito alla community. Dunque, ho avviato la procedura per il pagamento dello sconto studenti. Tuttavia, una volta inseriti i dati della carta di credito, sono stata r...

  • Visitor
  • Premesso che: ho già contattato l'assistenza clienti e mi hanno detto di porre il quesito alla community. Dunque, h o avviato la procedura per il pagamento dello sconto studenti. T...
  • imattolo
  • Community Legend
  • 2638 Views
  • 13 replies
  • 0 likes
  • addebito
    pagamento
    Payments problems
    Premium
    sconto studenti
    sheerID
    studenti
    Subscriptions
  • 2638 Views
  • 13 replies
  • 0 likes

Env: prod