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Topics with Label: fraud

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Solved!! Access to Hulu not working

PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...

Casual Listener

ssurrounds

Visitor

72499 Views

31 replies

2 likes

Account
  • 72499 Views
  • 31 replies
  • 2 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

157061 Views

69 replies

10 likes

Premium for Family
  • 157061 Views
  • 69 replies
  • 10 likes

Superuser Contribution Spotify makes it impossible to cancel Premium Subscription

PlanPremiumCountry USA DeviceSamsung 8+Operating SystemAndroid Spotify continues to raise an error condition when I try to cancel my Premium Account. I've tried several different devices and different browsers. I think this is a clumsy, fraudulent wa...

Visitor

...everal different devices and different browsers.  I think this is a clumsy, fraudulent way to extend revenues.  If my account is not cancelled in the next three business days - I'll be c...

Ver

Spotify Legend

1159 Views

4 replies

1 likes

annoyance
bad service
fraud
  • 1159 Views
  • 4 replies
  • 1 likes

Credit Card Being used without my knowledge

apparently my credit card has been being used without my knowledge. I would like to get a remedy to this. I want a refund of everything has been being charged to my card. I don't even know how to work spotify. I had to make an account just to try and...

Newbie

apparently my credit card has been being used without my knowledge. I would like to get a remedy to this. I want a refund of everything has been being charged to my card. I don't even know how to wor...

Murph123

Songwriter

666 Views

1 replies

0 likes

fraud
lawyer
sued
  • 666 Views
  • 1 replies
  • 0 likes

Ads hidden as songs

Hi, I have Spotify Premium so that I would not get ads. Apparently there are ads pretending to be songs: https://open.spotify.com/track/3jap09vVsSXe9Elvn1nXeK Can these songs be removed?

Newbie

Hi,   I have Spotify Premium so that I would not get ads. Apparently there are ads pretending to be songs:   https://open.spotify.com/track/3jap09vVsSXe9Elvn1nXeK   Can these son...

user-removed

Not applicable

649 Views

1 replies

0 likes

abuse
fraud
Premium
  • 649 Views
  • 1 replies
  • 0 likes

Superuser Contribution Triple billed for student account.

I was charged triple when I was trying to subscribe. And after when I wanted to check if it applied, app forced me to either pay again or cancel my premium to do anything else on it. So I cancelled it to be able to go to 'Help' section. Now I'm 3 mon...

Newbie

I was charged triple when I was trying to subscribe. And after when I wanted to check if it applied, app forced me to either pay again or cancel my premium to do anything else on it. So I cancelled i...

Aimee_T

Roadie

686 Views

1 replies

0 likes

bug fix
fraud
Subscription
  • 686 Views
  • 1 replies
  • 0 likes