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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

130095 Views

69 replies

10 likes

Premium for Family
  • 130095 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

60215 Views

87 replies

4 likes

  • 60215 Views
  • 87 replies
  • 4 likes

Superuser Contribution Spotify makes it impossible to cancel Premium Subscription

PlanPremiumCountry USA DeviceSamsung 8+Operating SystemAndroid Spotify continues to raise an error condition when I try to cancel my Premium Account. I've tried several different devices and different browsers. I think this is a clumsy, fraudulent wa...

Visitor

...everal different devices and different browsers.  I think this is a clumsy, fraudulent way to extend revenues.  If my account is not cancelled in the next three business days - I'll be c...

Ver

Spotify Legend

981 Views

4 replies

1 likes

annoyance
bad service
fraud
  • 981 Views
  • 4 replies
  • 1 likes

Credit Card Being used without my knowledge

apparently my credit card has been being used without my knowledge. I would like to get a remedy to this. I want a refund of everything has been being charged to my card. I don't even know how to work spotify. I had to make an account just to try and...

Newbie

apparently my credit card has been being used without my knowledge. I would like to get a remedy to this. I want a refund of everything has been being charged to my card. I don't even know how to wor...

Murph123

Songwriter

573 Views

1 replies

0 likes

fraud
lawyer
sued
  • 573 Views
  • 1 replies
  • 0 likes

Ads hidden as songs

Hi, I have Spotify Premium so that I would not get ads. Apparently there are ads pretending to be songs: https://open.spotify.com/track/3jap09vVsSXe9Elvn1nXeK Can these songs be removed?

Newbie

Hi,   I have Spotify Premium so that I would not get ads. Apparently there are ads pretending to be songs:   https://open.spotify.com/track/3jap09vVsSXe9Elvn1nXeK   Can these son...

user-removed

Not applicable

580 Views

1 replies

0 likes

abuse
fraud
Premium
  • 580 Views
  • 1 replies
  • 0 likes

Superuser Contribution Triple billed for student account.

I was charged triple when I was trying to subscribe. And after when I wanted to check if it applied, app forced me to either pay again or cancel my premium to do anything else on it. So I cancelled it to be able to go to 'Help' section. Now I'm 3 mon...

Newbie

I was charged triple when I was trying to subscribe. And after when I wanted to check if it applied, app forced me to either pay again or cancel my premium to do anything else on it. So I cancelled i...

Aimee_T

Roadie

602 Views

1 replies

0 likes

bug fix
fraud
Subscription
  • 602 Views
  • 1 replies
  • 0 likes