Help Wizard

Step 1

NEXT STEP

Topics with Label: fraud

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 4631 Views
  • 23 replies
  • 2 likes
  • 4631 Views
  • 23 replies
  • 2 likes

Superuser Contribution Spotify makes it impossible to cancel Premium Subscription

PlanPremiumCountry USA DeviceSamsung 8+Operating SystemAndroid Spotify continues to raise an error condition when I try to cancel my Premium Account. I've tried several different devices and different browsers. I think this is a clumsy, fraudulent wa...

  • Visitor
  • ...everal different devices and different browsers.  I think this is a clumsy, fraudulent way to extend revenues.  If my account is not cancelled in the next three business days - I'll be c...
  • Ver
  • Spotify Legend
  • 767 Views
  • 4 replies
  • 1 likes
  • annoyance
    bad service
    fraud
  • 767 Views
  • 4 replies
  • 1 likes

Credit Card Being used without my knowledge

apparently my credit card has been being used without my knowledge. I would like to get a remedy to this. I want a refund of everything has been being charged to my card. I don't even know how to work spotify. I had to make an account just to try and...

  • Newbie
  • apparently my credit card has been being used without my knowledge. I would like to get a remedy to this. I want a refund of everything has been being charged to my card. I don't even know how to wor...
  • Murph123
  • Songwriter
  • 411 Views
  • 1 replies
  • 0 likes
  • fraud
    lawyer
    sued
  • 411 Views
  • 1 replies
  • 0 likes

Ads hidden as songs

Hi, I have Spotify Premium so that I would not get ads. Apparently there are ads pretending to be songs: https://open.spotify.com/track/3jap09vVsSXe9Elvn1nXeK Can these songs be removed?

  • Newbie
  • Hi,   I have Spotify Premium so that I would not get ads. Apparently there are ads pretending to be songs:   https://open.spotify.com/track/3jap09vVsSXe9Elvn1nXeK   Can these son...
  • user-removed
  • Not applicable
  • 403 Views
  • 1 replies
  • 0 likes
  • abuse
    fraud
    Premium
  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution Triple billed for student account.

I was charged triple when I was trying to subscribe. And after when I wanted to check if it applied, app forced me to either pay again or cancel my premium to do anything else on it. So I cancelled it to be able to go to 'Help' section. Now I'm 3 mon...

  • Newbie
  • I was charged triple when I was trying to subscribe. And after when I wanted to check if it applied, app forced me to either pay again or cancel my premium to do anything else on it. So I cancelled i...
  • Aimee_T
  • Roadie
  • 470 Views
  • 1 replies
  • 0 likes
  • bug fix
    fraud
    Subscription
  • 470 Views
  • 1 replies
  • 0 likes