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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 59492 Views
  • 25 replies
  • 5 likes
  • 59492 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 35419 Views
  • 19 replies
  • 2 likes
  • 35419 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 26597 Views
  • 16 replies
  • 2 likes
  • 26597 Views
  • 16 replies
  • 2 likes

Superuser Contribution Payment Error Student subscription - debit mastercard

Dear spotify/reader, I keep having troubles ordering a spotify student premium subscription. Over the past few days i keep getting the message that my bank or card are not responding/functioning/?. The debit master card works everywhere else where i ...

  • Newbie
  • Dear spotify/reader,   I keep having troubles ordering a spotify student premium subscription. Over the past few days i keep getting the message that my bank or card are not responding/functio...
  • Aimee_T
  • Roadie
  • 349 Views
  • 1 replies
  • 0 likes
  • Debit Card
    Netherlands
    payment options
    Payment Problems
    Student
    student discount
  • 349 Views
  • 1 replies
  • 0 likes