Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: asap

Labels

Forum Posts

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

125792 Views

69 replies

9 likes

Premium for Family
  • 125792 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

51638 Views

87 replies

2 likes

  • 51638 Views
  • 87 replies
  • 2 likes

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

31ctdijib5ruljhueabc

Visitor

222961 Views

139 replies

12 likes

  • 222961 Views
  • 139 replies
  • 12 likes

Solved!! "Update your payment details ASAP to keep your music" notification

Hi, I paid the spotify premium subscriptions for one year but i get the red notification on the top on my phone's screen which that i should change the payment details. In my profile, i can see i'm a premium user but still getting that notification.

Casual Listener

Hi,   I paid the spotify premium subscriptions for one year but i get the red notification on the top on my phone's screen which that i should change the payment details. In my profile, i can ...

refikherdag

Casual Listener

6591 Views

2 replies

0 likes

asap
detais
Payment
Update
  • 6591 Views
  • 2 replies
  • 0 likes