Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: Double payments

Labels

Forum Posts

Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

DLMOC

Visitor

71433 Views

19 replies

95 likes

  • 71433 Views
  • 19 replies
  • 95 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

135130 Views

69 replies

10 likes

Premium for Family
  • 135130 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

74441 Views

89 replies

4 likes

  • 74441 Views
  • 89 replies
  • 4 likes

Superuser Contribution I have been charged twice for a second time in a row

In july i was charged twice, so i thought that i wouldn't be charged again in august, but my surprise is that i also have been charged twice in august, so now i have paid two months in advance and i didn't wanted.I want to get a refound please. My Sp...

Newbie

In july i was charged twice, so i thought that i wouldn't be charged again in august, but my surprise is that i also have been charged twice in august, so now i have paid two months in advance and i ...

Daisy

Spotify Legend

561 Views

1 replies

0 likes

double
Double billed
Double Charge
Double Charged
Double payments
Payment
  • 561 Views
  • 1 replies
  • 0 likes

Hey i paid for 1 year in August, and they are trying to charge me again now in May!

As i said , i paid a full year in august 2016 and i receive a couple of emails from spoify about my new payment! Is a fantastic app, but it make me sick , there is no email contact thats sucks ! Where i can send this people a screen pic of my payment...

Newbie

As i said , i paid a full year in august 2016 and i receive a couple of emails from spoify about my new payment! Is a fantastic app, but it make me sick , there is no email contact thats sucks ! Wher...

OptimuzKrice

Roadie

485 Views

1 replies

0 likes

Double payments
  • 485 Views
  • 1 replies
  • 0 likes