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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

DLMOC

Visitor

72932 Views

19 replies

98 likes

  • 72932 Views
  • 19 replies
  • 98 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

136145 Views

69 replies

10 likes

Premium for Family
  • 136145 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

77269 Views

89 replies

4 likes

  • 77269 Views
  • 89 replies
  • 4 likes

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

31fuvr2kiz3akot3sgca

Visitor

262373 Views

157 replies

13 likes

  • 262373 Views
  • 157 replies
  • 13 likes

Superuser Contribution I have been charged twice for a second time in a row

In july i was charged twice, so i thought that i wouldn't be charged again in august, but my surprise is that i also have been charged twice in august, so now i have paid two months in advance and i didn't wanted.I want to get a refound please. My Sp...

Newbie

In july i was charged twice, so i thought that i wouldn't be charged again in august, but my surprise is that i also have been charged twice in august, so now i have paid two months in advance and i ...

Daisy

Spotify Legend

568 Views

1 replies

0 likes

double
Double billed
Double Charge
Double Charged
Double payments
Payment
  • 568 Views
  • 1 replies
  • 0 likes

Hey i paid for 1 year in August, and they are trying to charge me again now in May!

As i said , i paid a full year in august 2016 and i receive a couple of emails from spoify about my new payment! Is a fantastic app, but it make me sick , there is no email contact thats sucks ! Where i can send this people a screen pic of my payment...

Newbie

As i said , i paid a full year in august 2016 and i receive a couple of emails from spoify about my new payment! Is a fantastic app, but it make me sick , there is no email contact thats sucks ! Wher...

OptimuzKrice

Roadie

491 Views

1 replies

0 likes

Double payments
  • 491 Views
  • 1 replies
  • 0 likes