Topics with Label: Double payments

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • MafeG
  • Moderator
  • 45669 Views
  • 16 replies
  • 4 likes
  • 45669 Views
  • 16 replies
  • 4 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 28664 Views
  • 19 replies
  • 2 likes
  • 28664 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • pzimring
  • Visitor
  • 20184 Views
  • 6 replies
  • 1 likes
  • 20184 Views
  • 6 replies
  • 1 likes

Superuser Contribution I have been charged twice for a second time in a row

In july i was charged twice, so i thought that i wouldn't be charged again in august, but my surprise is that i also have been charged twice in august, so now i have paid two months in advance and i didn't wanted.I want to get a refound please. My Sp...

  • Newbie
  • In july i was charged twice, so i thought that i wouldn't be charged again in august, but my surprise is that i also have been charged twice in august, so now i have paid two months in advance and i ...
  • Daisy
  • Spotify Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • double
    Double billed
    Double Charge
    Double Charged
    Double payments
    Payment
  • 271 Views
  • 1 replies
  • 0 likes

Hey i paid for 1 year in August, and they are trying to charge me again now in May!

As i said , i paid a full year in august 2016 and i receive a couple of emails from spoify about my new payment! Is a fantastic app, but it make me sick , there is no email contact thats sucks ! Where i can send this people a screen pic of my payment...

Captura de pantalla 2017-05-12 a las 9.25.10 p.m..png
  • Newbie
  • As i said , i paid a full year in august 2016 and i receive a couple of emails from spoify about my new payment! Is a fantastic app, but it make me sick , there is no email contact thats sucks ! Wher...
  • OptimuzKrice
  • Roadie
  • 212 Views
  • 1 replies
  • 0 likes
  • Double payments
  • 212 Views
  • 1 replies
  • 0 likes