Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: premium trial

Labels

Forum Posts

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

127114 Views

69 replies

9 likes

Premium for Family
  • 127114 Views
  • 69 replies
  • 9 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

53727 Views

87 replies

4 likes

  • 53727 Views
  • 87 replies
  • 4 likes

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

Faruqq19077

Casual Listener

226771 Views

142 replies

12 likes

  • 226771 Views
  • 142 replies
  • 12 likes

Paid for the € 0,99 3 months premium trial, but account still on free.

After making an account and paying for the 3 month trial, My account is still on free. the payment has been confirmed by email and it also is displayed in the invoice page when I log into the account. Paid on 18th of March. I tried logging out on eve...

Casual Listener

After making an account and paying for the 3 month trial, My account is still on free. the payment has been confirmed by email and it also is displayed in the invoice page when I log into the account...

Jᴀᴄᴋ

Roadie

685 Views

5 replies

0 likes

premium trial
  • 685 Views
  • 5 replies
  • 0 likes