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Topics with Label: premium trial

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6127 Views
  • 23 replies
  • 2 likes
  • 6127 Views
  • 23 replies
  • 2 likes

Paid for the € 0,99 3 months premium trial, but account still on free.

After making an account and paying for the 3 month trial, My account is still on free. the payment has been confirmed by email and it also is displayed in the invoice page when I log into the account. Paid on 18th of March. I tried logging out on eve...

  • Casual Listener
  • After making an account and paying for the 3 month trial, My account is still on free. the payment has been confirmed by email and it also is displayed in the invoice page when I log into the account...
  • Jᴀᴄᴋ
  • Roadie
  • 467 Views
  • 5 replies
  • 0 likes
  • premium trial
  • 467 Views
  • 5 replies
  • 0 likes