Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Currently I have Premium plan, but I don't use Spotify that much and concider going fro Free for a while. But what happends to Playlists then? Will they still be there? Can I still make playlists or add to existing playlists? And can others use my pl...
What are the benefit for free user on the app ? I found what spotify don't improved the experience of app for free user.
PlanFreeCountryFranceDeviceLaptop HP Operating SystemWindows 10 version 20h2OS :19042.844 My Question or Issuewhy the ads run every 15 minutes and it cuts the songs all the time. it is not better to broadcast the ad every 2 hours or every 5 hours rat...
Hi,I've been trying to sign up for Spotify premium with my debit card and it keeps sending me to the payment failure page. I have tried it on a different browser and an incognito page as well and still, it didn't work PlanFree/PremiumCountryU.S.
my family premium free trail is gone i dont know why pleas help me
My dad opened spotify today and found he was able to skip every song and has no ads despite saying his plan is free and he didn’t enter any credit card details. could be a glitch, just wondering why this has happened? Country Australia DeviceIphone S...
PlanFreeCountryItalyDeviceTablet Huawei M2-801LOperating SystemAndroid 5.1.1 My Question or Issue
Hi,I'm on Family Premium right now, but considering downgrading to Free for a while.My question is around going back to family - will my liked songs / playlists / offline be restored to as it is now, or will I have to recreate it all?
Hello Community, For three months now I tried Spotify Premium for a small trial-price. Now I wanted to cancel it, because I no longer need Premium. Unfortunately you can not cancel it on the app. After visiting the website I discovered that my Premiu...
PlanFree/Premium <--- should be premiumCountryThe NetherlandsDevice(I'm currently writing this on my lenovo legion laptop)Operating System(Windows 10.) My Question or IssueI just payed my 1 cent for 3 months free, but my account still says 'Free', wh...
I heard about this promotion for a free Google Home so I decided to check it out. I've had Spotify premium for at least 3 consecutive years. I had the family plan then I clicked on the link for the free google home and it said I wasn't eligible and i...
My credit card isn’t being accepted. It is a Canadian credit card and my account is Canadian. I’ve used this card for the past year and now it won’t work and I’m so frustrated.I have checked with my bank and there is no reason for this. PlanPremiumCo...
I have recently cancelled my subscription and was just wondering... the playlists that I follow, will any new songs that the creator adds sync and show up automatically?
I wanted the free month and put all my information, Spotify not only didn’t gave me the free month but instead they charged me the student price help
Hi, My Spotify account switches from Premium to Free without any notice or anything. I think this happened last saturday (24th of februari), because I heard one of the commercial you get with a Free account, but I was not sure. I really noticed it th...
Dear Spotify,I have been using the spotify premium for months now, and by this year the last time it took money from my paypal was 2018. 01. 01., and since that, it just keeps saying that: Your spotify subscription will be automatically renewed on "*...
So I just began using Spotify, kinda new to the whole thingI tried activating the 30 day trial thing, but it simply doesn't work! My debit card is Maestro so it's not accepted, and upon trying Paypal, it appears to work but then it just redirects me ...
Hey guys,As you can see in the screenshot I bought a 3months gift card and paid for that at least 30€ (12 may 2017). Now today my account said that I using a "free account" and there is the advertisement again and so on. Why? Make no difference I tri...
I've done the 3 months trial and I sssumed it was going to cancel after it give me a warning but now I've been charged full price and I don't want premium anymore. What do I do? And do I get my money back?
When I try to update my payment subsciption with mobile payment it say you cant subcribe to spotify. But I recieve a code and after I use it, the trouble came. Anyone knows about?
