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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

148195 Views

69 replies

10 likes

Premium for Family
  • 148195 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

93714 Views

89 replies

4 likes

  • 93714 Views
  • 89 replies
  • 4 likes

3 Months Free Gift Link Can No Longer Find

 PlanFamily PremiumCountryUSADeviceIphone 16 Pro Max Plus Operating SystemiOS 18.5My Question or IssueThis morning before I made my payment. I had a 3 Months Free Gift Link for a User who hadn’t used Premium Before. I didn’t click or save the link be...

Casual Listener

  Plan Family Premium Country USA Device Iphone 16 Pro Max Plus  Operating System iOS 18.5 My Question or Issue This morning before I made my payment. I had a 3 Months Free Gift L...

Billy-J

Spotify Star

499 Views

1 replies

0 likes

Free
Premium
Subscription
  • 499 Views
  • 1 replies
  • 0 likes

Free Spotify and Playlists

Currently I have Premium plan, but I don't use Spotify that much and concider going fro Free for a while. But what happends to Playlists then? Will they still be there? Can I still make playlists or add to existing playlists? And can others use my pl...

Newbie

Currently I have Premium plan, but I don't use Spotify that much and concider going fro Free for a while. But what happends to Playlists then?  Will they still be there?  Can I still make p...

Saqibfraz

Regular

2298 Views

2 replies

0 likes

Free
Playlists
  • 2298 Views
  • 2 replies
  • 0 likes

What are the benefit for free user?

What are the benefit for free user on the app ? I found what spotify don't improved the experience of app for free user.

Composer

What are the benefit for  free user on the app ?    I found what spotify  don't  improved the experience of app  for free user.      

Billy-J

Spotify Star

765 Views

3 replies

0 likes

features
Free
  • 765 Views
  • 3 replies
  • 0 likes

Superuser Contribution Advertising is frequencly all 15 minutes

PlanFreeCountryFranceDeviceLaptop HP Operating SystemWindows 10 version 20h2OS :19042.844 My Question or Issuewhy the ads run every 15 minutes and it cuts the songs all the time. it is not better to broadcast the ad every 2 hours or every 5 hours rat...

Composer

Plan Free Country France Device Laptop  HP   Operating System Windows 10  version 20h2 OS :19042.844   My Question or Issue why the ads run every 15 minutes and i...

RobotWarrior

Composer

1127 Views

2 replies

1 likes

Free
PC
  • 1127 Views
  • 2 replies
  • 1 likes

Superuser Contribution debit card as payment

Hi,I've been trying to sign up for Spotify premium with my debit card and it keeps sending me to the payment failure page. I have tried it on a different browser and an incognito page as well and still, it didn't work PlanFree/PremiumCountryU.S.

Visitor

...till, it didn't work    Plan Free/Premium Country U.S.        

juaned

Visitor

1552 Views

3 replies

0 likes

Free
Premium
Subscription
  • 1552 Views
  • 3 replies
  • 0 likes

My premium is gone

my family premium free trail is gone i dont know why pleas help me

Casual Listener

my family premium free trail is gone i dont know why pleas help me

Billy-J

Spotify Star

1163 Views

5 replies

0 likes

Account
Free
Premium
Subscription
  • 1163 Views
  • 5 replies
  • 0 likes

Solved!! My dad has spotify free but can skip everything

My dad opened spotify today and found he was able to skip every song and has no ads despite saying his plan is free and he didn’t enter any credit card details. could be a glitch, just wondering why this has happened? Country Australia DeviceIphone S...

Casual Listener

My dad opened spotify today and found he was able to skip every song and has no ads despite saying his plan is free and he didn’t enter any credit card details. could be a glitch, just wondering w...

Emilia_8

Community Legend

734 Views

1 replies

0 likes

Free
Glitch
Premium
  • 734 Views
  • 1 replies
  • 0 likes

I can't do free upgrade (3months), my Spotify app automatically closes every time I try

PlanFreeCountryItalyDeviceTablet Huawei M2-801LOperating SystemAndroid 5.1.1 My Question or Issue

Newbie

Plan Free Country Italy Device Tablet Huawei M2-801L Operating System Android 5.1.1   My Question or Issue  

Billy-J

Spotify Star

819 Views

1 replies

0 likes

Account
Free
Premium
  • 819 Views
  • 1 replies
  • 0 likes

Solved!! Downgrading to free, and upgrading to premium again

Hi,I'm on Family Premium right now, but considering downgrading to Free for a while.My question is around going back to family - will my liked songs / playlists / offline be restored to as it is now, or will I have to recreate it all?

Newbie

Hi, I'm on Family Premium right now, but considering downgrading to Free for a while. My question is around going back to family - will my liked songs / playlists / offline be restored to as it i...

Emilia_8

Community Legend

9607 Views

1 replies

0 likes

Free
  • 9607 Views
  • 1 replies
  • 0 likes

I can't cancel Prime because it shows up as Free

Hello Community, For three months now I tried Spotify Premium for a small trial-price. Now I wanted to cancel it, because I no longer need Premium. Unfortunately you can not cancel it on the app. After visiting the website I discovered that my Premiu...

Visitor

...nd Spotify has some organization issues, but this morning they charged me with 9,99€. I really don't want to use Spotify anymore. Please, help. What should I do?  Free/Premium Germany &n...

引きこもり

Roadie

676 Views

1 replies

0 likes

Free
Premium
  • 676 Views
  • 1 replies
  • 0 likes

My account is stuck on 'free'

PlanFree/Premium <--- should be premiumCountryThe NetherlandsDevice(I'm currently writing this on my lenovo legion laptop)Operating System(Windows 10.) My Question or IssueI just payed my 1 cent for 3 months free, but my account still says 'Free', wh...

Visitor

  Plan Free/Premium  <--- should be premium Country The Netherlands Device (I'm currently writing this on my lenovo legion laptop) Operating System (Windows 10.)   My Q...

Billy-J

Spotify Star

1108 Views

1 replies

0 likes

Free
payment not working
  • 1108 Views
  • 1 replies
  • 0 likes

Not eligible for free google home

I heard about this promotion for a free Google Home so I decided to check it out. I've had Spotify premium for at least 3 consecutive years. I had the family plan then I clicked on the link for the free google home and it said I wasn't eligible and i...

Newbie

I heard about this promotion for a free Google Home so I decided to check it out. I've had Spotify premium for at least 3 consecutive years. I had the family plan then I clicked on the link for the free...

OneByBoo

Roadie

1096 Views

1 replies

0 likes

Free
google
Help
Home
Subscription
  • 1096 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won’t accept credit card

My credit card isn’t being accepted. It is a Canadian credit card and my account is Canadian. I’ve used this card for the past year and now it won’t work and I’m so frustrated.I have checked with my bank and there is no reason for this. PlanPremiumCo...

Casual Listener

My credit card isn’t being accepted. It is a Canadian credit card and my account is Canadian. I’ve used this card for the past year and now it won’t work and I’m so frustrated. I have checked with m...

Guido

Spotify Legend

1554 Views

3 replies

1 likes

Account
Free
Premium
Subscription
  • 1554 Views
  • 3 replies
  • 1 likes

Solved!! How do playlists work on freemium?

I have recently cancelled my subscription and was just wondering... the playlists that I follow, will any new songs that the creator adds sync and show up automatically?

Casual Listener

I have recently cancelled my subscription and was just wondering... the playlists that I follow, will any new songs that the creator adds sync and show up automatically?  

Jose_M

Spotify Star

1141 Views

3 replies

0 likes

follow
Free
freemium
syncing
  • 1141 Views
  • 3 replies
  • 0 likes

I went for a free month trial and they still charged me the student price I’m losing a month free

I wanted the free month and put all my information, Spotify not only didn’t gave me the free month but instead they charged me the student price help

Casual Listener

I wanted the free month and put all my information, Spotify not only didn’t gave  me the free month but instead they charged me the student price help

Maxim

Spotify Star

1145 Views

1 replies

0 likes

Free
month
Premium
Student
  • 1145 Views
  • 1 replies
  • 0 likes

Solved!! Unexpectedly subscribed from Premium to Free

Hi, My Spotify account switches from Premium to Free without any notice or anything. I think this happened last saturday (24th of februari), because I heard one of the commercial you get with a Free account, but I was not sure. I really noticed it th...

Casual Listener

Hi,   My Spotify account switches from Premium to Free without any notice or anything. I think this happened last saturday (24th of februari), because I heard one of the commercial you get w...

bjja123

Composer

1083 Views

1 replies

0 likes

Free
Premium
Subscription
  • 1083 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am premium for free

Dear Spotify,I have been using the spotify premium for months now, and by this year the last time it took money from my paypal was 2018. 01. 01., and since that, it just keeps saying that: Your spotify subscription will be automatically renewed on "*...

Newbie

...t never takes the money. I am satisfied with using the spotify premium for free, but I think it is not happening on purpose.   Thanks,  nazgulfeeder

Aimee_T

Roadie

676 Views

1 replies

0 likes

Free
Premium
Spotify
  • 676 Views
  • 1 replies
  • 0 likes

Solved!! Can't Activate 30 Day Trial or Buy Premium

So I just began using Spotify, kinda new to the whole thingI tried activating the 30 day trial thing, but it simply doesn't work! My debit card is Maestro so it's not accepted, and upon trying Paypal, it appears to work but then it just redirects me ...

Regular

So I just began using Spotify, kinda new to the whole thing I tried activating the 30 day trial thing, but it simply doesn't work! My debit card is Maestro so it's not accepted, and upon trying Payp...

MonoShuga

Regular

2101 Views

6 replies

0 likes

Free
Premium
  • 2101 Views
  • 6 replies
  • 0 likes

Payment by cash

Hello. My Premium service ended so I decided to pay by cash yesterday (March 28). I went to the nearest M Lhuillier branch and paid for 3 months worth of Premium. My account still registers as "Free" Can anyone please help me with this issue? Thank y...

Newbie

Hello. My Premium service ended so I decided to pay by cash yesterday (March 28). I went to the nearest M Lhuillier branch and paid for 3 months worth of Premium. My account still registers as "Free...

lhetbm

Casual Listener

7169 Views

5 replies

0 likes

Account
Free
Premium
  • 7169 Views
  • 5 replies
  • 0 likes

Pay premium, but can't use it

Hey guys,As you can see in the screenshot I bought a 3months gift card and paid for that at least 30€ (12 may 2017). Now today my account said that I using a "free account" and there is the advertisement again and so on. Why? Make no difference I tri...

Newbie

Hey guys, As you can see in the screenshot I bought a 3months gift card and paid for that at least 30€ (12 may 2017). Now today my account said that I using a "free account" and there is the a...

osornios

Spotify Star

618 Views

1 replies

0 likes

Account
Free
Login
Premium
  • 618 Views
  • 1 replies
  • 0 likes