Help Wizard

Step 1

NEXT STEP

Topics with Label: overpaid

Labels

Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6642 Views
  • 23 replies
  • 2 likes
  • 6642 Views
  • 23 replies
  • 2 likes

Superuser Contribution Double billed since 2018 - refund demanded

PlanPremiumCountryUKDeviceMacbook Pro 2020 modelOperating SystemMacOS My Question or IssueWe have just discovered that we have been paying twice for Spotify premium since October of 2018! We only discovered this when we contacted the help desk to ask...

  • Casual Listener
  • Plan Premium Country UK Device Macbook Pro 2020 model Operating System MacOS   My Question or Issue We have just discovered that we have been paying twice for Spotify premium since Oct...
  • nmcbennett
  • Casual Listener
  • 246 Views
  • 2 replies
  • 0 likes
  • Double Charged
    overpaid
    Refund Requested
  • 246 Views
  • 2 replies
  • 0 likes