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Topics with Label: Premium payment failed

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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • Maxim
  • Spotify Star
  • 83583 Views
  • 30 replies
  • 5 likes
  • 83583 Views
  • 30 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 45682 Views
  • 19 replies
  • 3 likes
  • 45682 Views
  • 19 replies
  • 3 likes

Solved!!Superuser Contribution Mobile Payment

PlanFreeCountryPhilippines My Question or IssueI'm trying to subscribe again to spotify via mobile (smart) but every time I try, it always says "Something went wrong" even if the number format is correct. I don't know if this is because I got a penal...

  • Visitor
  • Plan Free Country Philippines   My Question or Issue I'm trying to subscribe again to spotify via mobile (smart) but every time I try, it always says "Something went wrong" even if the num...
  • user-removed
  • Not applicable
  • 565 Views
  • 2 replies
  • 0 likes
  • mobile payment
    Premium payment failed
  • 565 Views
  • 2 replies
  • 0 likes

Student Subscription Failed

 PlanPremiumCountry Device(oppo f5)Operating System(Android ) My Question or IssueWhy it keeps telling me to update my details and subscription failure. I paid my premium last November 30,2019. How can I fix this? Hoping for fast action.

Screenshot_2019-12-07-01-48-16-90.png
  • Visitor
  •   Plan Premium Country   Device (oppo f5) Operating System (Android )   My Question or Issue Why it keeps telling me to update my details and subscription failure. I paid my prem...
  • osornios
  • Spotify Star
  • 342 Views
  • 1 replies
  • 0 likes
  • Premium payment failed
  • 342 Views
  • 1 replies
  • 0 likes