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Topics with Label: Premium payment failed

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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5847 Views
  • 23 replies
  • 2 likes
  • 5847 Views
  • 23 replies
  • 2 likes

Solved!!Superuser Contribution Mobile Payment

PlanFreeCountryPhilippines My Question or IssueI'm trying to subscribe again to spotify via mobile (smart) but every time I try, it always says "Something went wrong" even if the number format is correct. I don't know if this is because I got a penal...

  • Visitor
  • Plan Free Country Philippines   My Question or Issue I'm trying to subscribe again to spotify via mobile (smart) but every time I try, it always says "Something went wrong" even if the num...
  • user-removed
  • Not applicable
  • 632 Views
  • 2 replies
  • 0 likes
  • mobile payment
    Premium payment failed
  • 632 Views
  • 2 replies
  • 0 likes

Student Subscription Failed

 PlanPremiumCountry Device(oppo f5)Operating System(Android ) My Question or IssueWhy it keeps telling me to update my details and subscription failure. I paid my premium last November 30,2019. How can I fix this? Hoping for fast action.

Screenshot_2019-12-07-01-48-16-90.png
  • Visitor
  •   Plan Premium Country   Device (oppo f5) Operating System (Android )   My Question or Issue Why it keeps telling me to update my details and subscription failure. I paid my prem...
  • osornios
  • Spotify Star
  • 374 Views
  • 1 replies
  • 0 likes
  • Premium payment failed
  • 374 Views
  • 1 replies
  • 0 likes