Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: Premium payment failed

Labels

Forum Posts

Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

Anonymous_Saiyan

Visitor

75327 Views

20 replies

100 likes

  • 75327 Views
  • 20 replies
  • 100 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

140296 Views

69 replies

10 likes

Premium for Family
  • 140296 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

80731 Views

89 replies

4 likes

  • 80731 Views
  • 89 replies
  • 4 likes

Solved!!Superuser Contribution Mobile Payment

PlanFreeCountryPhilippines My Question or IssueI'm trying to subscribe again to spotify via mobile (smart) but every time I try, it always says "Something went wrong" even if the number format is correct. I don't know if this is because I got a penal...

Visitor

Plan Free Country Philippines   My Question or Issue I'm trying to subscribe again to spotify via mobile (smart) but every time I try, it always says "Something went wrong" even if the num...

user-removed

Not applicable

1039 Views

2 replies

0 likes

mobile payment
Premium payment failed
  • 1039 Views
  • 2 replies
  • 0 likes

Student Subscription Failed

 PlanPremiumCountry Device(oppo f5)Operating System(Android ) My Question or IssueWhy it keeps telling me to update my details and subscription failure. I paid my premium last November 30,2019. How can I fix this? Hoping for fast action.

Visitor

  Plan Premium Country   Device (oppo f5) Operating System (Android )   My Question or Issue Why it keeps telling me to update my details and subscription failure. I paid my prem...

osornios

Spotify Star

542 Views

1 replies

0 likes

Premium payment failed
  • 542 Views
  • 1 replies
  • 0 likes