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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76127 Views
  • 27 replies
  • 5 likes
  • 76127 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43336 Views
  • 19 replies
  • 2 likes
  • 43336 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31356 Views
  • 17 replies
  • 3 likes
  • 31356 Views
  • 17 replies
  • 3 likes

I paid for premium on the wrong account. how do I fix this?

PremiumCanada Iphone XRIOS 13 I paid for premium on my phone for the wrong account. when I pressed on the flyer in my email for *snip* but because I was still logged in to *snip* and had already paid for premium before I realized it was the wrong acc...

  • Visitor
  • ...o *snip* and had already paid for premium before I realized it was the wrong account. the accident was today and I am trying to fix the issue ASAP
  • Billy-J
  • Spotify Star
  • 362 Views
  • 1 replies
  • 0 likes
  • Fix
    Help
    paid
    Premium
  • 362 Views
  • 1 replies
  • 0 likes