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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 76193 Views
  • 27 replies
  • 5 likes
  • 76193 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43356 Views
  • 19 replies
  • 2 likes
  • 43356 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31383 Views
  • 17 replies
  • 3 likes
  • 31383 Views
  • 17 replies
  • 3 likes

Payment not going through

PlanPremiumCountry Philippines My Question or IssueI am on the spotify premium family plan, and the payment did not go through this month because the credit card used to pay expired. I tried to pay again but none of my cards won't go through. I am cu...

  • Newbie
  • Plan Premium Country   Philippines   My Question or Issue I am on the spotify premium family plan, and the payment did not go through this month because the credit card used to pay e...
  • Jose_M
  • Spotify Star
  • 268 Views
  • 1 replies
  • 1 likes
  • Payment broken
  • 268 Views
  • 1 replies
  • 1 likes